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Application Management, Associate
hace 1 mes
Job Description
Responsible to define the most suitable solution for the system and provide the necessary support and assistance for system related issues both in the maintenance and implementation phases of the account.
Guarantees optimal system performance through checks and system monitoring.
Tasks
In addition to the tasks common to all Alight employees, the specific tasks for this position are :
Implementation :
Provides assistance to make estimates for the development of allowed ad hoc system requirements by the customer.
Analyzes questionnaires provided by the Projects teams and configure them in Payroll Exchange
Collaborates with the Products team in resolving issues and raising new functionalities to be added to the standard product as is required by the customers
Ensures compliance to the Payroll Exchange standard
Adapts and parametrizes the system solution for requirement gathering
Performs testing for the different phases of a project as required.
Analyzes questionnaires provided by the Projects teams and configure them in Payroll Exchange
Resolves medium complexity problems related to the functional environment of the application
Completes presented solution with newly identified needs during requirements gathering
Ensures proper implementation of the solution in different environments (Development, Test and Production)
Monitors data migration loading with the enforced controls. - (Alight Service Engineer Data Migration)
Maintenance and Support
Resolves medium complexity problems related to the functional environment of the application
Performs testing for system fixes to ensure the solution works.
Supports the client on queries regarding application functions.
Conducts routine checks for preventive maintenance on the system
Solves easy and medium complexity problems related to the application environment, using functional knowledge of the parameters in the system and the knowledge of legislation in the country
Performs unit testing of these parameterization results; carrying out the necessary tests in a testing environment.
Maintains up-to-date documentation of solution documents and technical specifications both on the client and standard levels.
Qualifications
In addition to the common skills all Alight employees the specific for this position are :
Has knowledge of HR pre-, post-, and payroll processing.
Has Functional knowledge of HR concepts and technologies such as SAP HCM / Peoplesoft / euHReka / Workday / SuccessFactors
Can work on multiple projects simultaneously
Has knowledge in data migration processes (Alight Service Engineer Data Migration)
Functional knowledge of HR concepts and technologies such as SAP HCM / Peoplesoft / euHReka / Workday / SuccessFactors
Knowledge and experience with the following technologies :
o WebMethods 9.2 - ESB
o SQL
o XSLT
o Java
o Ruby on Rails
o MongoDB
o Javascript
o Webservices (WSDL, REST)
Knowledge of integration technologies such as SAP XI / PI not required but good to have
Motivation and desire for improvement
Commitment to the customer and the company
Motivated to achieve excellence
Orientation to the process of continuous improvement
Positive collaboration and anticipation to the needs of others
Encouraging the professional development of team members
Leadership and motivation
Ability to adequately assess the commitments acquired and set priorities
Ability to work in a changing environment
Ability to identify the expectations and needs of the team members
Ability to set goals and objectives to the team members (challenging but achievable goals)
Capacity for analysis and problem solving
Be an assertive communicator and transmit the information clearly
Ability to plan and lead team meetings
Capacity of active listening and empathy
Ability to act professionally in difficult situations and to take the necessary actions
Ability to work with teams in different locations
Capacity to organize, plan and supervise work
Your candidacy is currently being considered for a requisition for an Alight Inc group company. As you may be aware, Alight has announced intent to divest its Payroll & Professional Services business to HIG Capital.
After the transaction closes, this position will be aligned to the new Payroll & Professional Services owned by HIG Capital ( Divested Group’).
By applying for this position which will be with the Divested Group company, you understand and agree to the information you submitted for your application with Alight being shared with the Divested Group company.
In addition, if you are made an offer of employment, it will be contingent on your undergoing and successfully completing a background check consistent with the Divested Group company employment policies.
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
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