Veeva Administrator

Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Veeva Administrator / Support Specialist.
Job Description

Handling all basic administrative functions and requests. This includes setting up and managing user profiles, permissions, and data among other tasks.
Own and coordinate requests received via Service Desk ticketing, escalating them if needed.
Working with other members of the Veeva team to establish suitable processes to support and improve Veeva functionalities.
User support and creation of documentation. This includes providing one-on-one support to users.
Troubleshoot Veeva issues. Identify and resolve problems related with Salesforce data or functionalities.
Provide assistance in issues like minor layout adjustments (e.g., viewing fields or filters that are not visible to users).
Application quality monitoring.

Required Experience

Technology degree or similar.
Certification in Veeva is a plus.
Minimum of 2 years of professional experience in Veeva CRM.
Languages: English (professional level) and Spanish.
Open to learning new tools and techniques.

WHAT DO WE OFFER

Permanent contract.
Flexible Schedule. We make it easy. Balance your professional and personal life.
Certifications plan. Improve your skills and get the official certificate from our main partners.
Home Office. You decide and we support you.
Flexible retribution (public transport ticket, Ticket restaurant, …).
Health insurance.
OMEGA in action. Our commitment to a better society is not just an intention.
Professional development: Evolve, grow and get where you want to go.


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