French Customer Support Specialist
hace 4 días
About the job French Customer Support SpecialistJob Title: French Customer Support SpecialistLocation: Barcelona, SpainWork Type: Hybrid / OnsiteEmployment Type: Full-timeAbout the Role:We are seeking a French-speaking Customer Support Specialist to join our vibrant team in Barcelona. In this role, you'll provide top-tier assistance to our French-speaking customers, ensuring every interaction is handled with empathy, efficiency, and professionalism.Whether you're helping troubleshoot an issue, guiding customers through a product feature, or responding to inquiries with accurate and timely information—you’ll play a vital part in delivering a world-class support experience.Key Responsibilities:Respond to customer inquiries via phone, email, and chat in French (and English when needed)Resolve issues efficiently and with empathy, ensuring a positive customer experienceProvide accurate product and service information and guide users through features or troubleshooting stepsMaintain clear and detailed records of customer interactions in our CRM systemCollaborate with other departments (tech, logistics, sales) to resolve complex or escalated issuesStay informed on product updates, policies, and procedures through regular trainingContribute to team goals related to service quality, customer satisfaction, and response timeWhat You Bring:Fluent/native-level French (spoken and written)Strong English communication skills (minimum B2 level)Experience in a customer support or service-related role is a plusGreat interpersonal skills, with a genuine desire to help othersAbility to multitask and stay organized in a fast-paced environmentTech-savvy and quick to learn new tools and platformsTeam player with a positive, can-do attitudeWhat We Offer:Competitive base salary with potential performance bonusesFlexible hybrid work model (minimum onsite days as per team policy)Opportunities for professional growth and internal mobilityPaid training and ongoing coachingMulticultural workplace with colleagues from around the worldA modern, centrally located office in Barcelona, close to public transportationWorking Hours:Full-time: 40 hours per weekMonday to Friday (some weekend shifts may be required depending on the team) #J-18808-Ljbffr
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Customer Care Specialist
hace 1 día
Barcelona, España Customer Care Specialist A tiempo completoJob description ¿Le interesa este puesto? Puede encontrar toda la información relevante en la descripción a continuación. Título del puesto: Customer Care Specialist Ubicación: Barcelona, España Incorporación: Febrero 2026 Sobre la Empresa UTA Edenred es líder europeo en servicios de movilidad. Con más de 90.500 puntos de aceptación en 40 países,...
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French Customer Support Specialist
hace 4 días
Barcelona, España CBT A tiempo completoA customer support company in Barcelona is seeking a French Customer Support Specialist to provide exceptional assistance to French-speaking customers. The ideal candidate will have fluent French and strong English skills, along with a passion for helping others. Responsibilities include resolving customer inquiries via phone, email, and chat, maintaining...
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Barcelona, España Financecolombia A tiempo completoAbout the job French-Speaking Customer Support Specialist in Riga, Latvia! Are you passionate about delivering exceptional customer service? Do you love exploring new cultures, especially through food and lifestyle? Were looking for a French-speaking Customer Support Specialist to join our dynamic team in Riga, Latviaa city known for its rich history,...
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Specialist Customer Service Advisor
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Barcelona, España Customer Care Specialist A tiempo completoTítulo del puesto: Customer Care Specialist¿Tiene las habilidades necesarias para este puesto? Lea todos los detalles a continuación y presente su candidatura hoy mismo.Ubicación: Barcelona , EspañaIncorporación: Febrero 2026Sobre la EmpresaUTA Edenred es líder europeo en servicios de movilidad. Con más de 90.500 puntos de aceptación en 40 países,...
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French Fintech Support Specialist
hace 1 semana
Barcelona, España SumUp Inc. A tiempo completoA leading fintech company in Barcelona is seeking a Customer Support Specialist to assist French-speaking merchants. This role requires fluency in both French and English, alongside a problem-solving mindset. You will manage customer requests and ensure excellent service, making a real impact in their businesses. The ideal candidate is passionate about...
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French Fintech Support Specialist
hace 2 semanas
Barcelona, España SumUp Inc. A tiempo completoA leading fintech company in Barcelona is seeking a Customer Support Specialist to assist French-speaking merchants. This role requires fluency in both French and English, alongside a problem-solving mindset. You will manage customer requests and ensure excellent service, making a real impact in their businesses. The ideal candidate is passionate about...
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French Fintech Support Specialist
hace 2 semanas
Barcelona, España SumUp Inc. A tiempo completoA leading fintech company in Barcelona is seeking a Customer Support Specialist to assist French-speaking merchants.Desplácese hacia abajo para ver todos los requisitos del puesto y las responsabilidades que pueden esperar los candidatos seleccionados.This role requires fluency in both French and English, alongside a problem-solving mindset.You will manage...
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French-Speaking Customer Support Specialist
hace 4 días
Barcelona, España Amadeus A tiempo completoA global travel technology company based in Barcelona is seeking a Customer Support Representative fluent in French to provide high-quality support to customers using its products. The ideal candidate will possess strong problem-solving skills, have experience with Amadeus tools, and demonstrate a customer-first mindset. This role includes addressing...
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Barcelona, España Amadeus Hospitality A tiempo completoA leading technology company in travel is seeking a Customer Support Representative to provide high-quality support to customers using their solutions in Barcelona. The ideal candidate should be proficient in both French and English, possess excellent problem-solving skills, and have a strong customer-oriented mindset. This role involves handling incidents...
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French-Speaking Hybrid Customer Support Specialist
hace 1 semana
Barcelona, España Amadeus Hospitality A tiempo completoA leading technology company in travel is seeking a Customer Support Representative to provide high-quality support to customers using their solutions in Barcelona. The ideal candidate should be proficient in both French and English, possess excellent problem-solving skills, and have a strong customer-oriented mindset. This role involves handling incidents...
