Emea Tier 1 Saas Support Specialist
hace 7 días
Exciting opportunity for a Technical Support role in Barcelona You are tech-savy and enthusiastic about solar technology and systems? Do you have analytical capacity and interest in advancing your service skills? Kick-Start your career now Your responsibilities and impact as a Technical Support Agent will be: Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by; Answering incoming customer queries promptly Identifying issues and providing effective solutions to ensure customer satisfaction Recording customer data accurately in the CRM system Providing ad-hoc support as required Being a team player and collaborating for the success of the team and project What's in it for you? Salary package of 25k gross/year Permanent contract at 39h/week (probation period 2 months) Working hours from 8 AM to 4 PM Working in an international Team on site in Poblenou, Barcelona Language classes International Environment Activities every week Discounts on certain products (health insurance; technology etc). Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in German and a C1 level of English A strong technical understanding or interest in the technical field - Previous experience in troubleshooting favourable Living in Barcelona Start availability on 06/08 and 12/08 Excellent listening skills and proficient communication abilities A drive for excellence and professionalism Strong teamwork skills and dedication to collaborative success Excitement about intercultural communication and the expatriate lifestyle A valid Spanish work permit (required). Your Future Company: Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain, Portugal or Greece, or send us your CV to be considered for other projects or future opportunities
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APAC Tier 1 SaaS Support Specialist
hace 1 semana
Barcelona, España Aizon A tiempo completoA leading SaaS provider in Barcelona is looking for a Tier 1 Support Agent to ensure high-quality customer support. This role involves troubleshooting technical issues, responding to inquiries, and maintaining strong customer satisfaction. Ideal candidates should have 3+ years in technical support and proficiency in English. The company offers competitive...
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EMEA Tier 1 SaaS Support Specialist
hace 7 días
Barcelona, España Aizon AI A tiempo completoA leading software provider in Barcelona is looking for a Tier 1 Support Agent to be the first point of contact for customers, providing exceptional support. The ideal candidate will have over 3 years of experience in a technical support environment, strong communication skills, and a commitment to customer satisfaction. This role offers a rotating shift and...
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APAC Tier 1 SaaS Support
hace 7 días
Barcelona, España Aizon AI A tiempo completoA leading SaaS provider in Barcelona is seeking a Tier 1 Support Agent to deliver exceptional customer service. This role requires responding to customer inquiries, troubleshooting issues, and documenting interactions. Candidates should possess strong communication skills and a technical support background. Working hours follow a rotating schedule, requiring...
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Customer Support Tier 1
hace 7 días
Barcelona, España Aizon AI A tiempo completoWho we are Aizon is a software-as-a-service provider that transforms manufacturing operations in life science industries using advanced analytics and artificial intelligence. Following our recent Series C round of growth funding, we are looking for ambitious new team members motivated to directly impact our future growth and success as we launch what we...
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SaaS Product Support Specialist
hace 7 días
Barcelona, España Factorial A tiempo completoA leading SaaS company in Barcelona seeks a Product Support Specialist to enhance user experiences. Your main responsibilities include diagnosing complex issues, managing incident queues, and improving support processes. Ideal candidates have 2+ years in a similar role with strong troubleshooting skills, effective communication, and a collaborative spirit....
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Customer Support Tier 1
hace 2 semanas
barcelona, España Aizon A tiempo completoWho we are Aizon is a software-as-a-service provider that transforms manufacturing operations in life science industries using advanced analytics and artificial intelligence. Following our recent Series C round of growth funding, we are looking for ambitious new team members motivated to directly impact our future growth and success as we launch what we...
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Customer Support Tier 1
hace 47 segundos
Barcelona, España Aizon A tiempo completoWho we are Aizon is a software-as-a-service provider that transforms manufacturing operations in life science industries using advanced analytics and artificial intelligence. Following our recent Series C round of growth funding, we are looking for ambitious new team members motivated to directly impact our future growth and success as we launch what we...
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Customer Support Tier 1
hace 1 semana
Barcelona, España Aizon AI A tiempo completoOverview Aizon is a software-as-a-service provider that transforms manufacturing operations in life science industries using advanced analytics and artificial intelligence. Following our recent Series C round of growth funding, we are looking for ambitious new team members motivated to directly impact our future growth and success as we launch what we...
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Customer Support Tier 1
hace 1 semana
Barcelona, España Aizon A tiempo completo**Who we are** Aizon is a software-as-a-service provider that transforms manufacturing operations in life science industries using advanced analytics and artificial intelligence. Following our recent Series C round of growth funding, we are looking for ambitious new team members who are motivated to directly impact our future growth and success as we...
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Customer Support Tier 1
hace 2 minutos
Barcelona, España Aizon A tiempo completoWho we are Aizon is a software-as-a-service provider that transforms manufacturing operations in life science industries using advanced analytics and artificial intelligence. Following our recent Series C round of growth funding, we are looking for ambitious new team members motivated to directly impact our future growth and success as we launch what we...