Rental Agent

hace 17 horas

Madrid, Madrid, España Goldcar Spain S.L.U A tiempo completo

time left to apply End Date: May 31, 2025 (16 days left to apply)

job requisition id JR105311

Join Our Team as a Car Return Agent – Be the Face of Our Return Process

Are you passionate about delivering great customer service and ensuring vehicles are well-maintained? We are looking for a dedicated Car Return Agent to join our team, helping customers finalize their rental experience and ensuring our fleet is in top condition.

Key Responsibilities:
  1. Greet and assist customers with professionalism and confidence when they return their vehicles.
  2. Check a high volume of vehicles back into the rental fleet daily.
  3. Identify and assess any potential new damage on vehicles, compiling necessary documentation for efficient evaluation.
  4. Contribute to the Quality Control process to ensure fleet damage records are accurate and up-to-date.
  5. Provide excellent customer service during all customer interactions, ensuring a smooth and satisfying return process.
  6. Support other areas of the branch to ensure operations run efficiently and customer experiences are maximized.
  7. Perform additional duties as requested by management to contribute to the success of the branch.
What We're Looking For:
  • Strong attention to detail and ability to assess vehicle condition.
  • Excellent communication and customer service skills.
  • Ability to work efficiently in a fast-paced environment.
  • Team player with a proactive attitude to assist wherever needed.
Why Join Us?
  • Be part of a dynamic and customer-focused team.
  • Play a key role in maintaining the quality and condition of our rental fleet.
  • Enjoy opportunities for growth and development within the company.
About Europcar Mobility Group

Europcar Mobility Group is a global mobility provider with 75 years of expertise in mobility services and a leading position in Europe. "We help to change the way you move" is our mission, uniting us. We offer a wide range of car and van rental services for individuals and businesses, from hours to months, on-demand or subscription, with a fleet of over 250,000 vehicles, including electric models.

Our brands include Europcar, Goldcar, and Fox-Rent-A-Car, each catering to different customer needs and markets. With a presence in over 130 countries and more than 8,000 employees, customer satisfaction remains our top priority.

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