Employee Experience Assistant Manager
hace 3 semanas
Employee Experience Assistant Manager - Four Seasons Resorts Mallorca at FormentorFour Seasons Hotels and Resorts – Mallorca, Islas BalearesFour Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:The Four Seasons Resort Mallorca is perched on the spectacular Formentor Peninsula and backed by panoramic vistas of the Mediterranean and the surrounding landscapes. The hotel was originally opened in 1929 within an expansive private estate and is currently undergoing restoration and renovation, scheduled to open as a Four Seasons resort in June 2024.Key Responsibilities:Support the Employee Manager in overseeing staff operations and ensuring a positive work environment.Assist in the recruitment, training, and onboarding of new employees.Address employee inquiries and concerns, fostering effective communication within the team.Help implement employee engagement initiatives and training programs.Monitor staff performance and assist in conducting evaluations to enhance team productivity.Realize staff house inspections guaranteeing the rules of it.Oversee internal communications with staff via Viva Engage, Teams, Boards, TVs, emails, etc.Our Ideal Employee Assistant Manager candidate will have:Strong interpersonal skills: Ability to effectively communicate and build rapport with employees at all levels, ensuring a positive work environment.HR and administrative experience: A background in human resources or employee relations, with knowledge of HR policies, procedures, and employment laws.Conflict resolution abilities: Capable of handling employee concerns or disputes, mediating conflicts, and providing solutions to maintain workplace harmony.Organizational skills: Strong ability to manage employee records, scheduling, and other administrative tasks, ensuring smooth HR operations.Confidentiality and discretion: High ethical standards and respect for employee privacy, especially when dealing with sensitive HR issues.Team leadership and support: Experience in supporting HR teams or working closely with management to implement employee-related initiatives.Employee engagement focus: Passion for improving employee satisfaction and engagement through wellness programs, professional development, and recognition initiatives.Problem-solving mindset: Ability to assess and address employee issues promptly and professionally, offering solutions that benefit both employees and the organization.Training and development experience: Knowledge of or experience in helping plan and execute employee training programs, fostering growth and development.Adaptability and flexibility: Ability to manage changing priorities, employee concerns, and HR needs in a dynamic and fast-paced environment.Work Experience: 2 YearsDegree: Professional /TechnicianLanguages: Spanish / EnglishLanguage Ability: HighLanguage Proficiency: FluentTime: Full TimePosition Worker Type: SeasonalWhat we offer:Competitive salary, wages, and a comprehensive benefits packageExcellent training and development opportunitiesComplimentary accommodation at other Four Seasons Hotels and ResortsComplimentary dry cleaning for employee uniformsComplimentary employee meals
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Employee Experience Manager
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Employee Experience Manager
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