Reservations Trainee

hace 2 días


España W Barcelona A tiempo completo

? Procesar todas las solicitudes de reserva, cambios y cancelaciones recibidas por teléfono, fax o correo.? Enviar archivos TXT para pick/up.? Revisar e-mails urgentes y clasificar e-mails del día anterior.? Repasar las reservas que han entrado del día anterior y en el día en curso (21, 22, 25, tarifas altas, routings, alerts....) – Empleando el sistema de Opera.? Revisar las llegadas, asegurando que los routings/alertas y comentarios están establecidos correctamente.? Revisar las reservas long stay y de precios superiores a +1000 euros la noche.? Enviar las reservas prepaid a Welcome Desk.? Revisar las proformas pendientes de pago del día, y reclamar los pagos.- Empleando Excel? Revisar llegadas con company o con cheque regalo, verificando que los pagos sean correctos.? Actualizar los Arrival List reports.? Revisar las reservas canceladas del día anterior y del fin de semana en caso de que estén pendientes de cobro. Revisar las reservas con e-cert del mismo día y del sábado a 2 días vista, actualizando los reports.? Reservations Traces – Empleando Opera.? Revisar las reservas cash & points, upgrades con cash, upgrades con points a 3 días vista.? Gestionar los emails del día en curso.? Revisar reservas triples a 3 días vista.? Revisar las reservas confirmadas en Booking/Expedia a 7 días vista.? Cerrar los casos del sistema GXP.? Revisar reservas con Market Code CRS y actualizar el Excel correspondiente.Role: Reservations Trainee - W BarcelonaJob Type: Apprenticeship , Full TimeLocation: Barcelona,Apply for this job now.



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    Monitors all contractual agreements pertaining to group room blocks and any special concessions involving roomsCoordinates and executes group reservation assignments for the Groups & Conventions teamHandles all reservations aspects of a group. Room block monitoring, rooming lists, reporting pick up, VIP and upgraded accommodations, client communication...


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