DSO Customer Success Manager
hace 1 mes
Job Description: PURPOSE The role of the Customer Success Manager allows you to work remotely from Spain. You will ensure seamless collaboration between our organization and the Dental Support Organisation. This role is responsible for overseeing the planning, coordination, and execution of initiatives to meet the demands of the Dental Support Organisation, ensuring that the right teams are briefed, supported, and aligned, and managing workflow and development to achieve mutual success. ACCOUNTABILITIES Collaborate with Dental Support Organisation (DSO) stakeholders and internal teams to develop strategic plans that align with the objectives and priorities of both organizations.Understand and prioritize the demands of the DSO, ensuring that resources are allocated effectively to meet their needs while maximizing efficiency and profitability.Coordinate with cross-functional teams to ensure that they are adequately briefed on DSO requirements, providing guidance and support as needed to ensure alignment and understanding.Oversee the workflow between our organization and the DSO, identifying opportunities for improvement and implementing solutions to optimize processes and enhance collaboration.Monitor the progress of initiatives and projects related to the DSO partnership, identifying potential risks and barriers and implementing strategies to overcome them.Serve as the primary point of contact for the DSO commercial team and address any issues or concerns in a timely and effective manner.Help to establish metrics and KPIs to track the performance of the DSO partnership, regularly assessing progress and identifying areas for improvement. Job Requirements: KNOWLEDGE, SKILLS & EXPERIENCE Critical Knowledge and Qualifications: University Degree Critical Skills/Technical Know-How: Experience leading complex projects with commercial impact.Ability to lead projects in a highly effective and independent manner, mobilizing the team to deliver on customer priorities and commercial impact.Strong experience implementing processes.Fluent level of English and Spanish. Critical Experience: 5+ years of experience in account management.3+ years of experience in customer success.Experience working in the Dental industry is a MUST. CRITICAL SUCCESS FACTORS AND KEY CHALLENGES: Mature personality able to deal with different stakeholders – with different seniority, age, nationality.Global overview and understanding of Ormco/Envista business strategy.Strong communication skills that will help to connect and influence. Please apply using an English CV... Operating Company: Ormco Ormco is a global leader and innovator of high-quality orthodontic products and solutions, including brackets and wires. For more than 60 years, our team has partnered with the orthodontic community to help create over 20 million smiles in more than 140 countries. We build trusted relationships rooted in respect and understanding. We take that approach when we help orthodontists achieve their clinical and practice management objectives. We take the same approach when we help our team bring their personal best to work each day, ready to make a difference and reach their full potential.
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DSO Customer Success Manager
hace 4 semanas
España Envista A tiempo completoDSO Customer Success Manager - work remotely from SpainThe role of the Customer Success Manager allows you to work remotely from Spain. You will ensure seamless collaboration between our organization and the Dental Support Organisation. This role is responsible for overseeing the planning, coordination, and execution of initiatives to meet the demands of the...
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DSO Customer Success Manager
hace 1 mes
España Envista Holdings A tiempo completoJob Description: PURPOSE The role of the Customer Success Manager you can work remotely from Spain. You will ensure seamless collaboration between our organization and the Dental Support Organisation. This role is responsible for overseeing the planning, coordination, and execution of initiatives to meet the demands of the Dental Support Organisation,...
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DSO Customer Success Manager
hace 1 mes
España Envista Holdings A tiempo completoJob Description: PURPOSE The role of the Customer Success Manager allows you to work remotely from Spain. You will ensure seamless collaboration between our organization and the Dental Support Organisation. This role is responsible for overseeing the planning, coordination, and execution of initiatives to meet the demands of the Dental Support Organisation,...
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DSO Customer Success Manager
hace 1 mes
España Envista Holdings A tiempo completoJob Description: PURPOSE The role of the Customer Success Manager allows you to work remotely from Spain. You will ensure seamless collaboration between our organization and the Dental Support Organisation. This role is responsible for overseeing the planning, coordination, and execution of initiatives to meet the demands of the Dental Support Organisation,...
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DSO Customer Success Manager
hace 1 mes
España Envista Holdings A tiempo completoJob Description: PURPOSE The role of the Customer Success Manager allows you to work remotely from Spain. You will ensure seamless collaboration between our organization and the Dental Support Organisation. This role is responsible for overseeing the planning, coordination, and execution of initiatives to meet the demands of the Dental Support Organisation,...
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DSO Customer Success Manager
hace 1 mes
España Envista Holdings A tiempo completoJob Description: PURPOSE The role of the Customer Success Manager can be performed remotely from Spain. You will ensure seamless collaboration between our organization and the Dental Support Organisation (DSO). This role is responsible for overseeing the planning, coordination, and execution of initiatives to meet the demands of the DSO, ensuring that the...
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DSO Customer Success Manager
hace 1 mes
España Envista Holdings A tiempo completoJob Description: PURPOSE The role of the Customer Success Manager can be performed remotely from Spain. You will ensure seamless collaboration between our organization and the Dental Support Organisation. This role is responsible for overseeing the planning, coordination, and execution of initiatives to meet the demands of the Dental Support Organisation,...
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DSO Customer Success Manager
hace 1 mes
España Envista Holdings A tiempo completoJob Description: PURPOSE The role of the Customer Success Manager allows you to work remotely from Spain. You will ensure seamless collaboration between our organization and the Dental Support Organisation. This role is responsible for overseeing the planning, coordination, and execution of initiatives to meet the demands of the Dental Support Organisation,...
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DSO Customer Success Manager
hace 1 mes
España Envista Holdings A tiempo completoJob Description: PURPOSE The role of the Customer Success Manager allows you to work remotely from Spain. You will ensure seamless collaboration between our organization and the Dental Support Organisation. This role is responsible for overseeing the planning, coordination, and execution of initiatives to meet the demands of the Dental Support Organisation,...
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DSO Customer Success Manager
hace 1 mes
España Envista Holdings A tiempo completoJob Description: PURPOSE The role of the Customer Success Manager allows you to work remotely from Spain. You will ensure seamless collaboration between our organization and the Dental Support Organisation. This role is responsible for overseeing the planning, coordination, and execution of initiatives to meet the demands of the Dental Support Organisation,...
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DSO Customer Success Manager
hace 1 mes
España Envista Holdings A tiempo completoJob Description: PURPOSE The role of the Customer Success Manager you can work remotely from Spain. You will ensure seamless collaboration between our organization and the Dental Support Organisation. This role is responsible for overseeing the planning, coordination, and execution of initiatives to meet the demands of the Dental Support Organisation,...
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Customer Success Manager
hace 1 mes
España Recruitment Room A tiempo completoWhat we are looking for We're looking for a Customer Success Manager who will be the first point of contact with our customers and whose mission is to make our users' experience enjoyable. What does the job involve As a Customer Success Manager, your general missions will be to: Be accountable for a dedicated seller portfolio, Upsell our different solution:...
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Customer Success Manager
hace 4 semanas
España Recruitment Room A tiempo completoWhat we are looking for We're looking for a Customer Success Manager who will be the first point of contact with our customers and whose mission is to make our users' experience enjoyable. What does the job involve As a Customer Success Manager, your general missions will be to: Be accountable for a dedicated seller portfolio, Upsell our different solution:...
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Customer Success Manager
hace 4 semanas
España Recruitment Room A tiempo completoWhat we are looking for We're looking for a Customer Success Manager who will be the first point of contact with our customers and whose mission is to make our users' experience enjoyable. What does the job involve As a Customer Success Manager, your general missions will be to: Be accountable for a dedicated seller portfolio, Upsell our different solution:...
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Customer Success Manager
hace 2 meses
España Recruitment Room A tiempo completoWhat we are looking for We're looking for a Customer Success Manager who will be the first point of contact with our customers and whose mission is to make our users' experience enjoyable. What does the job involve As a Customer Success Manager, your general missions will be to: Be accountable for a dedicated seller portfolio, Upsell our different solution:...
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Customer Success Manager
hace 1 mes
España Clarivate A tiempo completoWe are looking for an experienced Customer Success Manager to join our global Customer Success team! As a Customer Success Manager, you will play a critical role in retaining Clarivate's current business, identifying and mitigating risk and supporting the growth of key customers. Working proactively with Customers, you will help drive value derived from the...
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Customer Success Manager
hace 1 mes
España Clarivate A tiempo completoWe are looking for an experienced Customer Success Manager to join our global Customer Success team! As a Customer Success Manager, you will play a critical role in retaining Clarivate's current business, identifying and mitigating risk and supporting the growth of key customers. Working proactively with Customers, you will help drive value derived from the...
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Customer Success Manager
hace 1 mes
España Clarivate Analytics A tiempo completoWe are looking for an experienced Customer Success Manager to join our global Customer Success team! As a Customer Success Manager, you will play a critical role in retaining Clarivate's current business, identifying and mitigating risk, and supporting the growth of key customers. Working proactively with Customers, you will help drive value derived from the...
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Sr Customer Success Manager
hace 5 días
España SAS Institute Inc. A tiempo completoSr. Customer Success Manager - HybridNice to meet you!We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling...
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Sr Customer Success Manager
hace 1 mes
España SAS A tiempo completoSr. Customer Success Manager - Hybrid Nice to meet you! We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic,...
