Cs Order Management Coordinator French Market
hace 2 semanas
Your role: We are looking for a CS Order Management Coordinator for the French Market in the Natural Specialty Business Unit (NSBU), working in the headquarters based in L'Hospitalet de Llobregat, who will report to the Customer Service Manager. The ideal candidate will have experience in the full process of Order to Cash and will be responsible for managing a two-person team dedicated to active sales and ensuring exceptional service in the Order to Cash processes and customer service.What will you do?Provide comprehensive management of orders, billing, collections, and off-invoice promotions.Define and monitor sales and Order to Cash KPIs, proposing and executing improvement actions.Ensure customer satisfaction through all contact channels by implementing continuous improvements in service processes.Provide ongoing training on products and sales techniques, ensuring autonomy in daily operational management and effective issue resolution.Implement CRM actions, proactively call customers to identify opportunities, increase revenue, acquire new clients, and retain the existing portfolio.Work closely with sales, sales development, and logistics departments to improve operational efficiency and resolve issues promptly.What are we looking for?Desirable bachelor's degree in Business Management, Economics, or similar.Previous experience managing the full Order to Cash cycle and doing active sales.At least 2 years managing an active sales call center and order to cash management.Desirable experience introducing operations in SAP and CRM.Excellent communication and leadership skills, with the ability to motivate and develop teams.Analytical skills with a proactive approach to problem-solving.Flexibility and adaptability to change and new ways of working.Fluent in French.What do we offer?Ticket RestaurantsFully equipped GymBreakfast and fresh fruitAffinity University platform: Professional development opportunities for employees at different stages of their careers, acknowledging diverse career paths.Pet-friendly officeCelebrations & FunWe cultivate an inclusive culture that celebrates diversity. We firmly believe that embracing various perspectives is integral to our company’s success and the strength of our team. That’s why we are committed to providing equal opportunities for all.Our CompanyAffinity Petcare is more than an international pet food company. For more than 50 years, we have been dedicated to nourishing healthy bonds between dogs, cats, and people to make the world a better place.We are very proud of our innovative brands which include: Ultima, Advance, Brekkies, Nature’s Variety, Nature’s Menu, Natural Trainer, Libra, and more. Currently, we have over 1,800 professionals working for this purpose from Barcelona, Paris, Milan, and Snetterton, as well as 4 production sites through which we supply the 70+ countries where our brands have a presence.So, what are you waiting for? Join our team to leave your footprintWant to know more about us?Follow us on LinkedIn to get the newest updates and job opportunities. You can also follow us on Instagram to learn more about life at Affinity and hear from our team.
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Order Management Coordinator
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España Abroad Experience A tiempo completoFor one of our international clients in Weesp, we are looking for a fluent German speaking Senior Order Management Coordinator for key accounts. Responsibilities/Tasks The Department Key Account Order Handling is the internal point of contact for customers for all order related questions and works closely with Sales Reps, Finance, Purchasing and Supply...
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España Beeline Group A tiempo completoKey Account Coordinator (French Speaker)Empresa: beeline GroupKey Account Coordinator (French Speaker)Full time (French Speaker) Key Account Coordinator to work with the French KAM team in our Barcelona head office.*CVs only in English/FrenchResponsibilities:Management and coordination of processes relating to existing and newly acquired business...
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España Beeline Group A tiempo completoKey Account Coordinator (French Speaker)Empresa: beeline GroupKey Account Coordinator (French Speaker)Full time (French Speaker) Key Account Coordinator to work with the French KAM team in our Barcelona head office.*CVs only in English/FrenchResponsibilities:Management and coordination of processes relating to existing and newly acquired business...
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Key Account Coordinator
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España Beeline Group A tiempo completoKey Account Coordinator (French Speaker)beeline is one of the largest international companies trading fashion jewellery – our brands are SIX, I AM, TOSH and others which we trade online and in-store, such as in supermarkets, drugstores and high street fashion.International collaboration and teamwork imposes no boundaries for us. We work digitally and...
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España ENGINEERINGUK A tiempo completoSeller Partner Support Associate with French, CS Andon CordDESCRIPTIONAmazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class...
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CS Systems Support Analyst
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España buscojobs España A tiempo completoDescription: On-site Barcelona, Catalonia, Spain MM CS Full time French Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420,000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on...
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España Ryanair A tiempo completoRyanair is looking for a Systems Support Analyst to join its Customer Care team to work on the various systems and applications that our agents and customers use on a day-to-day basis. Reporting to the Head of Service Design and CS Digital, this is a permanent position based in our Madrid office.In this role you will understand and support Ryanair’s...
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España beeline Group A tiempo completobeeline is one of the largest international companies trading fashion jewellery – our brands are SIX, I AM, TOSH and others which we trade online and in-store, such as in supermarkets, drugstores and high street fashion. International collaboration and teamwork imposes no boundaries for us. We work digitally and flexibly, remotely or on site – and we are...
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España Nestlé SA A tiempo completoWe are looking for a Incident Management Coordinator to be part of our Nestlé Nespresso Digital and Tech Team.Position SnapshotType of Contract: Permanent.Type of work: Hybrid.Work Language: Fluent Business English.The RoleIn this role, you will manage the incident and request process for assigned applications, ensuring resolution aligns with Service Level...
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