Guest Experience Manager Kimpton Los Monteros
hace 4 días
KIMPTON LOS MONTEROS MARBELLA is an ode to the Mediterranean, a tribute experience to the golden years of Marbella in the 70s with 195 rooms and suites, different culinary spaces, swimming pool, spa, sports areas and the most intimate views of the coast.A hotel that works the ultimate expression of iconic luxury from the warmth and connection of the Kimpton brand in the premier area of Marbella.In Kimpton you can:Be yourself: Who you are is who we are. So, bring the real you. The best and ever-improving version of you. Bring your background, your personality, your individuality, your creativity. It’s those just-you qualities that make it more personal for you, and our guests.Lead yourself: We support you, and you support we. We trust you to give it your all, take initiative, do right when no one’s watching, find creative new ways to delight guests and co-workers. We trust you to learn, grow and continually improve at whatever you do.Make it count: As long as we’re here, why not make lives better? Yours and our guests. We care for both, and we pursue every chance we can to create a ridiculously personal experience (aka. A Kimpton Moment) every day. That focus and passion gives our work meaning. What you do matters. You matter.Working at Kimpton is not just about working. And it’s certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion.Our reputation is built on delivering exceptional guest experiences. Is it safe in your hands? We’re searching for a Guest Experience Manager capable of delivering a truly personal service to leave our guests satisfied every single time they stay with us.A little taste of your day-to-day:Serving as the main point of contact for VIP Guests and ensuring hotel departments are fully briefed on their requirementsSeeking verbal feedback from customers on a regular basis and responding to all guest queries in a timely and efficient mannerKeeping close contact with guests for feedback, complaints and compliments – and following it upManaging, recording and resolving guest or customer complaints promptlyKeeping other operating departments in the loop with important guest relations matters – from Food and Beverage and Maintenance to Housekeeping and Front OfficeWhat We need from you:Excellent verbal and written communication skillsAbility to deal with difficult interactions and work under pressureManagerial experience working in a customer service functionFlexibility to respond to a variety of different work situationsA passion for delivering an exceptional level of guest serviceWhat you can expect from us:We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.So, join us and you’ll become part of our ever-growing global family.Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
#J-18808-Ljbffr
-
Cluster People
hace 3 semanas
España Kimpton A tiempo completoWe are looking for a Cluster People & Culture Director to join us and lead the 3 Kimpton Hotels in Spain: Kimpton Vividora Barcelona, Kimpton Aysla Mallorca and the new Kimpton Los Monteros Marbella. Kimpton Hotels & Restaurants is IHG’s luxury lifestyle brand. The Kimpton brand has gone global, leading the way in individually designed and positioned...
-
People & Culture Coordinator - Kimpton Vividora Barcelona
hace 3 semanas
España Kimpton A tiempo completoKimpton Vividora, located in the Gothic Quarter brings the boutique concept created in the US by Kimpton in 1981, with 156 rooms designed to provide the Kimpton experience to our guests. In Kimpton you can: Be yourself: Who you are is who we are. So, bring the real you. The best and ever-improving version of you. Bring your background, your personality,...
-
Store Manager
hace 1 semana
España Kimpton A tiempo completoKIMPTON LOS MONTEROS MARBELLA is an ode to the Mediterranean, a tribute experience to the golden years of Marbella in the 70s with 195 rooms and suites, different culinary spaces, swimming pool, spa, sports areas and the most intimate views of the coast. A hotel that works the ultimate expression of iconic luxury from the warmth and connection of the Kimpton...
-
Guest Experience Manager
hace 3 semanas
España Ofertas de Trabajo A tiempo completoEn Las Marismas de Corralejo estamos buscando un/a apasionado/a Guest Experience Manager que se una a nuestro equipo y se encargue de garantizar que cada huésped tenga una experiencia memorable. Este rol no solo se centra en la satisfacción del cliente, sino que también incluye la supervisión del control de calidad de nuestros servicios y la rendición...
-
Guest Experience F&B Trainee
hace 1 semana
España Hyatt Hotels Corporation A tiempo completo¡Únete al Equipo de Thompson Madrid y ponte la cultura por Montera! Déjate seducir por una experiencia de lujo lifestyle donde nada es lo que parece.Coolturizate con nosotros, y participa de nuestro particular Sarao, en pleno centro de Madrid. Estamos buscando a un@ estudiante en prácticas como Guest Experience F&B Trainee que se una a nuestro...
-
Guest Experience Manager
hace 6 horas
España Melia Hotels International A tiempo completo**_"El mundo es tuyo con Meliá"_** Unirse a Meliá es emprender un viaje sin fronteras porque las posibilidades de crecer y formarse aquí son infinitas. Es saber que el mundo es tuyo y que puedes trabajar en muchos países. Y todo con la sensación de que formas parte de una gran familia. Significa saber que has comenzado uno de los viajes más...
-
Guest experience manager
hace 3 semanas
España Eduka-te Solutions A tiempo completoDescripción: Complejo turistico en el sur de Tenerife, busca un Guest Experience Manager Diseñar y implementar estrategias para mejorar la experiencia del huésped. Supervisar y evaluar la calidad de los servicios ofrecidos en el hotel. Recoger y analizar comentarios de los huéspedes para identificar áreas de mejora. Colaborar con diferentes...
-
Guest Experience
hace 3 semanas
España Landmar Hotels A tiempo completoDescripción **¡Te estamos buscando!**: En Landmar Hotels vamos a proceder a realizar un proceso de selección para el puesto de Guest Experience (Relaciones Públicas), para nuestro Hotel Playa La Arena, en Santiago del Teide, Tenerife Sur. A continuación detallamos las características del puesto. - Funciones principales:_ - Gestionar y solucionar las...
-
Assistant Guest Experience Manager
hace 6 horas
España Melia Hotels International A tiempo completo**_"El mundo es tuyo con Meliá"_** Unirse a Meliá es emprender un viaje sin fronteras porque las posibilidades de crecer y formarse aquí son infinitas. Es saber que el mundo es tuyo y que puedes trabajar en muchos países. Y todo con la sensación de que formas parte de una gran familia. Significa saber que has comenzado uno de los viajes más...
-
Guest Experience Manager
hace 3 semanas
España DESTINO A tiempo completo**Descripción**: En Destino Pacha buscamos Guest Experience Manager! Tus funciones serán las siguientes: - Ser el portavoz de la marca en el hotel, asegurando una óptima implementación de los atributos, estándares y manuales que aplican en su departamento, así como velar por su cumplimiento en el resto de las áreas, definiendo planes de mejora en...
-
Guest Experience Manager
hace 5 meses
España Marriott International, Inc A tiempo completo**Número de Empleo** 24018020 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** W Ibiza, Carrer Ricardo Curtoys Gotarredona, 37, Santa Eulalia del Rio, Baleares, Spain VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management **ABOUT THE PROPERTY** The W Ibiza is...
-
Guest Experience
hace 2 semanas
España Vibra Hotels A tiempo completo**Descripción**: **Vibra Hotels, **cadena líder del sector hotelero en Baleares, con cerca de 10.000 camas y 36 hoteles y apartamentos, 31 de ellos ubicados en Ibiza, 2 en Mallorca y 3 en Menorca, precisa incorporar un/a **Guest Experience** para su hotel ubicados en **Palma de Mallorca.** Tenemos claro lo que buscamos: compromiso, responsabilidad,...
-
Guest Experience
hace 7 días
España Vibra Hotels A tiempo completo**Descripción**: Vibra Hotels, cadena líder del sector hotelero en Baleares, con cerca de 10.000 camas y 36 hoteles y apartamentos, 31 de ellos ubicados en Ibiza, 2 en Mallorca y 3 en Menorca, precisa incorporar un/a **Guest Experience** para uno de sus hoteles ubicados en San Antonio. Tenemos claro lo que buscamos: compromiso, responsabilidad, ingenio,...
-
Guest Experience
hace 7 horas
España Vibra Hotels A tiempo completo**Descripción**: Vibra Hotels, cadena líder del sector hotelero en Baleares, con cerca de 10.000 camas y 36 hoteles y apartamentos, 31 de ellos ubicados en Ibiza, 2 en Mallorca y 3 en Menorca, precisa incorporar un/a **Guest Experience** para uno de sus hoteles ubicados en Playa d'en Bossa. Tenemos claro lo que buscamos: compromiso, responsabilidad,...
-
Guest Experience Manager
hace 3 semanas
España Four Seasons A tiempo completoAbout Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...
-
Guest Experience Expert
hace 1 semana
España Marriott International A tiempo completoPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be...
-
Guest Experience Expert
hace 1 semana
España The Ritz-Carlton A tiempo completoPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be...
-
Guest Experience Agent
hace 3 semanas
España Four Seasons Hotels and Resorts A tiempo completoAbout Four Seasons : Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...
-
Guest Experience
hace 3 semanas
España Eduka-te Solutions A tiempo completo**Descripción**: Funciones: Hotel de cuatro estrellas ubicado en Los Cristianos - Arona, busca Guest Experience - Conocer el nível de satisfacción de los clientes del Hotel. - Realización de entrevistas a clientes. - Llevar a cabo un estudio los cuestionarios de los últimos meses. - Solucionar los problemas que pudieran plantearse y que afectaran a la...
-
Assistant Guest Experience Manager
hace 7 horas
España Melia Hotels International A tiempo completo**_“El mundo es tuyo con Meliá”_** Entrar en Meliá es emprender un viaje sin fronteras porque las posibilidades de crecer y formarse aquí son infinitas. Es saber que el mundo es tuyo y que puedes trabajar en muchos países. Y todo con la sensación de que formas parte de una gran familia. **Porque pertenecer a la gran familia Meliá es ser...
