Data Center Facility Operations Manager

Job ID: | Amazon Data Services, Inc. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.

We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. Key Job Responsibilities Oversee all aspects of the data centre’s critical physical infrastructure, maintaining high availability and performance while ensuring that all work performed within the site is done to high quality without impacting internal or external customers and maintaining service level agreements. Manage on‑site teams of 24x7 shift technicians, sub‑contractors and vendors, ensuring that all work performed follows established practices, procedures and safety protocols. Drive safety and security culture and compliance within the team.

Hire, coach, and promote team members; responsible for their career development and performance management. Promote a healthy team culture and peak morale. Effectively and efficiently manage the operations budget and expenditures. Engage in improvement projects, often requiring collaboration with a variety of support teams, and drive them from conception to completion.

Act as an escalation point for all facilities‑related issues, overseeing operation and management of routine and emergency services on critical systems such as switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers and building monitoring systems. Utilize root cause analysis and troubleshooting/problem‑solving skills. Respond to out‑of‑hours emergency calls. Role may support more than one location/site.

May assist in the build‑out of new facilities and in projects to increase current facility efficiency. Use Microsoft Excel, Word, Outlook and other basic administrative tools for day‑to‑day tasks. Physical Requirements Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations: participate in group lifts for 40+ pounds, maintain balance and perform construction tasks while on a ladder, regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position, and work in an environment requiring ear protection. A Day in the Life We are seeking an energetic Data Center Facility Manager to serve as a technical resource and leader within Amazon data centres.

The position will help ensure overall availability and reliability to meet or exceed defined service levels of data centre operations. The Data Center Facility Manager will oversee operations and management of technicians responsible for routine and emergency services on a variety of critical systems such as switch gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. They will assist in maintaining high reliability and performance while keeping operating costs in facilities at a minimum, supporting mission‑critical servers that must maintain better than 99.999% uptime. About the Team Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform.

We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection.

Our employee‑led and company‑sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship and other career‑advancing resources here to help you develop into a better‑rounded professional.

Basic Qualifications 4+ years of electrical or mechanical experience, or 1+ years of data centre or mission‑critical facilities experience (e.g., hospital, military facility, public safety facility). Preferred Qualifications 5+ years of electrical or mechanical experience, or 1+ years of data centre or mission‑critical facilities experience (e.g., hospital, military facility, public safety facility). Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.

Our compensation reflects the cost of labor across several U. S. geographic markets. The base pay for this position ranges from $119,400/year in our lowest geographic market up to $227,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience.

Amazon is a total compensation company. Depending on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits. For more information, please visit . This position will remain posted until filled.

Applicants should apply via our internal or external career site. #J-18808-Ljbffr