Back Office Support for Video Gaming Brand

hace 1 semana


España Blu Selection A tiempo completo

Are you ready to start your career in Lisbon, Portugal? Then we have an exciting opportunity as a Back Office Support. Maintain core business operations, handle administrative tasks, and deliver deep analysis on customer data.Your responsibilities and impact working as a Back Office Support for a Video Gaming Brand will be:Managing administrative and organizational activities to support the smooth functioning of the core business.Be a first point of contact for resolving escalated customer inquiries, complaints, and technical issues.Dive into escalated cases, gathering relevant information from multiple sources, analyzing data, seeking root causes to determine appropriate solutions, and communicating with customers via phone, email, and chat to understand their concerns, provide updates on the status of their cases, and deliver resolutions in a timely and professional manner.Conduct regular reviews and audits of escalated cases to ensure compliance with company standards, service level agreements, and regulatory requirements.Skills, qualifications, and interests you need to succeed in this role:A native level of Dutch and an excellent level of English.Ability to deliver deep analysis on customer data.Ability to work independently and under minimal supervision.Great attention to detail and working accurately.Analytical and problem-solving skills.Attentive listening skills and comfortable communicating with people.Energetic, innovative, and proactive at a fast pace.Excitement about intercultural communication and the expatriate lifestyle.Living in or willing to relocate to Portugal for an international career and life experience.Having a valid Portuguese work permit or a nationality that allows you to work in an EU-country.What’s in it for you?Type of contract: Unfixed term contract, 30 days probation period.Office-based job.Full-time (40h/week) Monday – Friday: 09:00-19:00 (GMT).Salary conditions: 16584/year (plus performance bonus) + Loyalty Bonus: 300 euros every 3 months + Performance bonus + Meal vouchers.Health insurance after 6 months.Paid professional training.Fun and engaging company-wide initiatives.For international candidates: Relocation package with help in accommodation for the first months and flight reimbursement.Accommodation support customized to your needs and budget, which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation.Your Future Company:Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be a member of a team behind the best experiences for over 750 of the world’s leading and digital-first brands. The innovative solutions, technology, and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.What should you expect from living in Lisbon?A colorful city view and a rich cultural history.Pros of living in a European capital on a budget.Delicious Portuguese cuisine and famous cafe culture.Friendly people, good vibes, and a happy-go-lucky urban life.Warm climate all year and a sunny beach life next to the Atlantic.A large English-speaking local community and international environment.
#J-18808-Ljbffr



  • España Blu Selection A tiempo completo

    Are you ready to start your career in Lisbon, Portugal? Then we have an exciting opportunity as a Back Office Support. Maintain core business operations, handle administrative tasks, and deliver deep analysis on customer data.Your responsibilities and impact working as a Back Office Support for a Video Gaming Brand will be:Managing administrative and...


  • España Upliftinlife.com A tiempo completo

    Description and Requirements If you want to live customer service at its best, we have the ideal job for you. We are looking for new members to join our team as Back Office Support with Hebrew, for Barcelona (m/f/d) Overview of tasks: Back office support only Taking over general administrative tasks Provide online support for specific cases Achieving and...


  • España Upliftinlife.com A tiempo completo

    Description and Requirements Overview of tasks: Back office support only Taking over general administrative tasks Provide online support for specific cases Achieving and ensuring the quality standards We are looking for: Fluent written and spoken communication skills in Portuguese and English Valid working permit for Spain or EU citizenship Affinity with...


  • España Upliftinlife.com A tiempo completo

    Description and Requirements If you want to live customer service at its best, we have the ideal job for you. We are looking for new members to join our team as Back Office Support with French (m/f/d) Overview of tasks: Back office support only Taking over general administrative tasks Provide online support for specific cases Achieving and ensuring the...


  • España Upliftinlife.com A tiempo completo

    Description and Requirements Please note that the position is based in Barcelona, Spain and we will help you to relocate For the growth needs of our Client we are looking for candidates for the position: Back Office Support with Dutch (m/f/d) Overview of tasks: Back office support only Taking over general administrative tasks Provide online support for...


  • España Upliftinlife.Com A tiempo completo

    Description and Requirements Please note that the position is based in Barcelona, Spain and we will help you to relocate For the growth needs of our Client we are looking for candidates for the position: Back Office Support with Dutch (m/f/d) Overview of tasks: Back office support only Taking over general administrative tasks Provide online support for...


  • España buscojobs España A tiempo completo

    Description and RequirementsIf you want to live customer service at its best, we have the ideal job for you. We are looking for new members to join our team as Back Office Support with Hebrew, for Barcelona (m / f / d).Overview of tasks:Back office support onlyTaking over general administrative tasksProvide online support for specific casesAchieving and...


  • España buscojobs España A tiempo completo

    Description and RequirementsPlease note that the position is based in Barcelona, Spain and we will help you to relocate.For the growth needs of our Client, we are looking for candidates for the position: Back Office Support with Dutch (m / f / d).Overview of tasks:Back office support only.Taking over general administrative tasks.Provide online support for...


  • España buscojobs España A tiempo completo

    Description and RequirementsOverview of tasks:Back office support onlyTaking over general administrative tasksProvide online support for specific casesAchieving and ensuring the quality standardsWe are looking for:Fluent written and spoken communication skills in Portuguese and EnglishValid working permit for Spain or EU citizenshipAffinity with back office...


  • España Blu Selection A tiempo completo

    Are you ready to start your career in Lisbon, Portugal? Then we have an exciting opportunity as a Back Office Coordinator. Maintain core business operations, handle administrative tasks, and deliver deep analysis on customer data.Your responsibilities and impact working as a Back Office Support for a Shopping App will be:Reviewing and annotating data based...


  • España Blu Selection A tiempo completo

    You are passionate about the Gaming Industry and also assisting customers? On top you would like to live in one of the most vibrant cities in Europe? Then this might be the perfect match for you!Your responsibilities and impact working as a Technical Support Agent will be: Address escalated customer inquiries, complaints, and technical issues related to...

  • Head of Marketing

    hace 1 mes


    España Ancient Gaming A tiempo completo

    Please note, this is a lean fast-paced Company. This (and every role at AG) will require someone who is comfortable delivering world-class work themselves and via their team. If your ideal role is hands-off and "strategy" only... this isn't the right role for you! If you are interested in working hard, innovating, and building something truly...


  • España Blu Selection A tiempo completo

    You are passionate about the Gaming Industry and also assisting customers? On top, you would like to live in one of the most vibrant cities in Europe? Then this might be the perfect match for you!Your responsibilities and impact working as a Technical Support Agent will be: Address escalated customer inquiries, complaints, and technical issues related to...

  • Gaming Moderator

    hace 3 semanas


    España Social Element A tiempo completo

    Where: Remote Type: Freelance Join Us at Social Element Founded 22 years ago, we're a leading global and independent full-service social media agency on a mission to Make Social Better for everyone. To us, better social means creating unskippable content, making scrolling safer for everyone, creating stronger connections with each other and making a huge...


  • España PER SÉ RECURSOS HUMANOS, S.L. A tiempo completo

    Back Office Energy Market Manager Reporting to Short Term Power Director in Spain, the Business Support Coordinator is a cross-functional role responsible for the Back Office and Energy Data Management activities developed in Madrid in coordination with the functional managers in TotalEnergies Gas & Power Limited, London, Meyrin-Geneva Branch (TGPG) and...


  • España Solenis Hispania S.A. A tiempo completo

    Customer Service Representative (back office)Solenis Hispania S.A. – Viladecans, BarcelonaJob Title: Customer Service Representative (Back Office)Location: ViladecansEmployment Type: Full-timeAre you detail-oriented, organized, and ready to join a dynamic international team in a supportive back-office role? We're looking for a Customer Service...


  • España TotalEnergies A tiempo completo

    Pays Espagne Ville MADRID Lieu de travail MADRID-CAMPO DE LAS NACIONES(ESP) Société employeur Total Energies Gas & Power Limited Sucursal Madrid Domaine Opérations Exploitation Type de contrat CDI Expérience Minimum 6 ans Profil du candidat Academic Training and/or Years of Experience: - Graduate or intermediate degree preferably in Business...

  • Brand Manager

    hace 3 semanas


    España buscojobs España A tiempo completo

    Te gusta el Gaming? En New Alternative Technologies, tenemos una nueva oportunidad que no puedes dejar pasar: liderar la visión y misión de nuestras marcas gaming (Newskill y Nfortec) entorno a la estrategia de producto llevándote al "next level professional". Tu misión es: Como responsable de la marca en NAT serás el/la arquitecto/a de una visión...

  • Gaming Moderator

    hace 2 meses


    España Social Element A tiempo completo

    Where: Remote Type: Freelance Join Us at Social Element Founded 22 years ago, we're a leading global and independent full-service social media agency on a mission to Make Social Better for everyone. To us, better social means creating unskippable content, making scrolling safer for everyone, creating stronger connections with each other and making a huge...


  • España Aristocrat A tiempo completo

    **Job Posting Title**: Marketing Director, EMEA - Aristocrat Gaming **Summary**: The Marketing Director will be the primary support and marketing lead for the EMEA region, reporting into the Head of International Marketing. Working alongside the commercial, sales, finance, and regulatory / legal teams across the region, the Marketing Director is responsible...