Beauty Customer Service Representative
hace 2 semanas
Your responsibilities and impact as a Beauty Customer Service Representative will be:Management of consumer requests relating to Information and Complaints through different channelsProviding excellent solution, service, product and beauty advice in a professional, precise and timely mannerBeing in contact with other departments and redirecting related cases and issues to related departmentsSkills, qualifications, and interests you need to succeed in this role:Exceptional communication skills, a strong sense of empathy, and a keen focus on ensuring customer satisfaction.Demonstrated customer-centric approach, problem-solving abilities, and a collaborative mindset.Proficiency in the German language, with a minimum of C1 level proficiency.English language level of B2Solid IT skills, including the ability to efficiently utilize reporting tools for customer interactions.Willingness and availability to work flexible shiftsPrevious experience in the cosmetics and luxury industry is advantageous.Knowledge and hands-on experience with digital and social media platforms.Prior involvement in customer service roles is a plus.What’s in it for you?Type of contract: a long-term fixed term contract, renewable every yearWorking hours: full time (40h/week)Monday to Sunday, 8 hours a day (plus one hour for lunch/dinner), on a rotational schedule (8:00-20:00)Salary conditions (*) – 2 options:Including free accommodation (shared flat, all bills included): 950-1100€ gross/monthExcluding accommodation: 1300-1400€ gross/month(*) Compensation during training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes)For international candidates:Reimbursement of your initial flight expenses after 9 monthsAirport pick upYearly two-way flight ticket back to your home country (within the EU)Help in paperwork, opening bank account, etc. upon your arrivalFree Portuguese lessons, cooking classes, sports activities, and social events organized by the companyReal career opportunities in different career pathsYour Future Company:Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world?
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España Blu Selection A tiempo completoYour responsibilities and impact as a Beauty Customer Service Representative will be: Management of consumer requests relating to Information and Complaints through different channels. Providing excellent solution, service, product, and beauty advice in a professional, precise, and timely manner. Being in contact with other departments and redirecting...
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España Werfenlife SA. A tiempo completoThe Customer Service Representative is responsible for day-to-day order management, including receiving customer orders, cleansing orders, removing order blocks, processing change requests, resolving customer complaints, answering customers’ questions via different communication channels such as phone or e-mail, and managing order releases. This role works...
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España Recruitment Apple Lovers A tiempo completoRecruitment Apple Lovers is a leading recruitment agency based in Portugal. We specialize in connecting top talent with innovative companies in various industries. Our team is dedicated to finding the best candidates for our clients and providing exceptional service. We are currently seeking a Customer Support Representative to join our Spanish team. The...
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España Sagan A tiempo completoJob Title: Customer Service Representative Location: Remote (PST Time Zones) Salary Range: up to 1400 USD Work Schedule: Monday - Friday / 08:00 AM to 05:00 PM (PST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international...
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España Axionova Engineering Limited A tiempo completoJob Description About Us Axionova Engineering Ltd. is a forward-thinking engineering company committed to delivering high-quality solutions across diverse engineering sectors. We pride ourselves on precision, innovation, and seamless collaboration with our clients. Our dynamic team is growing, and were excited to welcome a Customer Service Representative to...
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hace 1 día
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