Technical Customer Success Manager
hace 1 semana
Univrse is a Barcelona-based content creation VR studio developing Xroam, a solution that revolutionizes location-based VR experiences.Our multidisciplinary and international team combines the physical, digital, and virtual worlds to create fascinating experiences. We love to open new paths to find unconventional solutions in the field of XR technologies.We are looking for a skilled and motivated Technical Customer Success Manager to join our team. In this role, you will act as the primary point of contact for our customers, ensuring their success and satisfaction with our upcoming bespoke product. Your technical expertise paired with excellent communication skills will be essential in providing guidance and support to our users and customers, helping them maximize the product value. For this role we are looking for someone with advanced knowledge of Unity engine.What will you do?Develop and maintain strong relationships with customers, understanding their needs and objectives to ensure successful product adoption.Provide technical guidance and support to customers, helping them troubleshoot issues and optimize their use of Univrse's products.Collaborate with cross-functional teams, including Product, Engineering, and Sales, to address customer feedback and improve product features.Conduct onboarding and training sessions for new customers to facilitate a seamless integration of our product.Monitor customer usage and engagement metrics, proactively identifying opportunities for improvement and driving customer success initiatives.Serve as the voice of the customer within the company, advocating for their needs and ensuring customer-driven product development.Prepare technical documentation and guides to assist customers with best practices for using our VR solutions.RequirementsProven experience in a customer support or customer success role, preferably in a technical environment.Strong technical background, with proficiency in software and systems relevant to VR and XR technologies.Excellent communication skills, both verbal and written, with the ability to convey technical information to non-technical users.Experience with Unity Engine.Strong problem-solving skills and the ability to troubleshoot technical issues effectively.Experience with customer engagement tools and platforms.Ability to work collaboratively with cross-functional teams and manage multiple customer accounts effectively.Fluency in Spanish and English; additional languages are a plus.A passion for VR, AR, or emerging technologies is highly desirable.What do we offer?A young, international, and dynamic work environment that is constantly growing.The chance to work on cutting-edge experiences.Work with talented people who are industry pioneers.Opportunities to experiment with innovative technologies.A competitive salary based on knowledge and experience.Breakfast, fruit & snacks.Beach volleyball on Tuesdays (during the summer).Creative retreat with the whole team.Frequent cultural and leisure activities.
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Technical Customer Success Manager
hace 1 semana
España buscojobs España A tiempo completoUnivrse is a Barcelona-based content creation VR studio developing Xroam, a solution that revolutionizes location-based VR experiences (www.xroam.com).Our multidisciplinary and international team combines the physical, digital, and virtual worlds to create fascinating experiences. We love to open new paths to find unconventional solutions in the field of XR...
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Technical Customer Success Manager
hace 3 semanas
España Univrse A tiempo completoUnivrse is a Barcelona-based content creation VR studio developing Xroam, a solution that revolutionizes location-based VR experiences.Our multidisciplinary and international team combines the physical, digital, and virtual worlds to create fascinating experiences. We love to open new paths to find unconventional solutions in the field of XR technologies.We...
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Customer Success Manager
hace 3 semanas
España Cataloxy A tiempo completoOfertas de empleo Customer Success Manager (Dutch speaking) Publicada: 14.11.2024. Actual hasta: 28.11.2024 Customer Success Manager (Dutch speaking), BarcelonaSalario: a convenirSummary informationPuesto: Customer Success Manager (Dutch speaking)Área: Staffing/Agencias de EmpleoJornada laboral: completaSexo: indeferenteEmpresa: Dynatrace SAU, Lab...
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Sr Customer Success Manager
hace 2 días
España SAS Institute Inc. A tiempo completoSr. Customer Success Manager - HybridNice to meet you!We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling...
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Sr Customer Success Manager
hace 1 mes
España SAS A tiempo completoSr. Customer Success Manager - Hybrid Nice to meet you! We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic,...
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Customer Success Manager
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España Trellix A tiempo completoThe Customer Success Manager (CSM) drives customer loyalty and adoption of Trellix Solutions. You will report to the Director of Customer Success. You will consult with enterprise customer employees across the spectrum of system administrators to Chief Security Officers (CSO). You will articulate the value of Trellix solutions and services that inspires the...
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Sr Customer Success Manager
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España SAS - Global A tiempo completoJob Description Sr. Customer Success Manager - Hybrid Nice to meet you! We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a...
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Customer Success Manager
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España OpenNebula Systems A tiempo completoFor over a decade now, OpenNebula Systems has been leading the development of the European open source technology that helps organizations around the world to manage their corporate data centers and build their Enterprise Clouds. If you want to join an established leader in the cloud infrastructure industry and the global open source community, keep reading,...
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Customer Success Manager, German Speaking
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España Semperis A tiempo completoWe protect some of the world’s largest, most complex hybrid Active Directory (AD) environments. And we have fun doing it. Ready to join us? Explore Semperis cybersecurity careers and other open positions.Customer Success Manager, German SpeakingLocationSpainTypeFull timeDepartmentCustomer SuccessSemperis focuses on creating an employee experience that is...
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Customer Success Manager, Iberia
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Customer Success Manager Spain
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España 360player A tiempo completoAre you passionate about sports and technology? We are seeking a dedicated and knowledgeable individual to join our dynamic team as a Customer Success Manager. In this role, you will play a crucial part in ensuring that our valued customers have a seamless onboarding experience, receive ongoing support, and maximize their use of our innovative sports...
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Customer Success Manager
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España Sagan A tiempo completoJob Title: Customer Success Manager Location: Remote (EST Time zone) Salary Range: up to 3000 USD Work Schedule: Monday - Friday, 9:00 AM to 5:00 PM (EST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We...
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Customer Success Manager
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España Infotree Global Solutions A tiempo completoAbout the Role: A leading cybersecurity company is seeking a dedicated and talented Customer Success Manager to join their dynamic team. This position is specifically for the German market and requires proficiency in the German language. The role involves working remotely from Germany, managing customer lifecycles, and serving as the Voice of the Customer....
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Customer Success Manager
hace 4 semanas
España Recruitment Room A tiempo completoWhat we are looking for We're looking for a Customer Success Manager who will be the first point of contact with our customers and whose mission is to make our users' experience enjoyable. What does the job involve As a Customer Success Manager, your general missions will be to: Be accountable for a dedicated seller portfolio, Upsell our different solution:...
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Customer Success Manager
hace 3 semanas
España Recruitment Room A tiempo completoWhat we are looking for We're looking for a Customer Success Manager who will be the first point of contact with our customers and whose mission is to make our users' experience enjoyable. What does the job involve As a Customer Success Manager, your general missions will be to: Be accountable for a dedicated seller portfolio, Upsell our different solution:...
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Customer Success Manager
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España Recruitment Room A tiempo completoWhat we are looking for We're looking for a Customer Success Manager who will be the first point of contact with our customers and whose mission is to make our users' experience enjoyable. What does the job involve As a Customer Success Manager, your general missions will be to: Be accountable for a dedicated seller portfolio, Upsell our different solution:...
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Customer Success Manager
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España Recruitment Room A tiempo completoWhat we are looking for We're looking for a Customer Success Manager who will be the first point of contact with our customers and whose mission is to make our users' experience enjoyable. What does the job involve As a Customer Success Manager, your general missions will be to: Be accountable for a dedicated seller portfolio, Upsell our different solution:...
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Customer Success Manager
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España Clarivate A tiempo completoWe are looking for an experienced Customer Success Manager to join our global Customer Success team! As a Customer Success Manager, you will play a critical role in retaining Clarivate's current business, identifying and mitigating risk and supporting the growth of key customers. Working proactively with Customers, you will help drive value derived from the...
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Customer Success Manager
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España Clarivate Analytics A tiempo completoWe are looking for an experienced Customer Success Manager to join our global Customer Success team! As a Customer Success Manager, you will play a critical role in retaining Clarivate's current business, identifying and mitigating risk, and supporting the growth of key customers. Working proactively with Customers, you will help drive value derived from the...
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Customer Success Manager
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España Clarivate A tiempo completoWe are looking for an experienced Customer Success Manager to join our global Customer Success team! As a Customer Success Manager, you will play a critical role in retaining Clarivate's current business, identifying and mitigating risk and supporting the growth of key customers. Working proactively with Customers, you will help drive value derived from the...