Customer Experience Consultant

hace 4 semanas


España Damco Spain SL A tiempo completo

We have a vision larger than the ocean: to be a true integrator of container logistics connecting and simplifying our customer’s supply chain. We count on our people to make it happen.We Offer:We offer you exciting career opportunities with an international reach to further expand your experience through our diversity-focused and award-winning talent development initiatives.Energizing and pioneering, this is also an environment that keeps you motivated. You’ll be joining a values-led, genuinely diverse, and talented team that is passionate about being there for employees, and for each other. We strive to deliver the right environment for the right people while fostering a culture of fairness, mutual respect, responsibility, and care for our business and our customers.We have a competitive compensation and benefits package for full-time employees. Our talent policies are recognized world-wide as one of the best in the industry and we continue to look for new ways to invest in our people through ongoing personal and professional development initiatives.We value the diversity of our talent and will always strive to recruit the best person for the job. We’re proud of that and we see it as a genuine source of strength for building high performing teams.Responsibilities:Professional and efficient coordination of the assigned SCM account(s).Ensure KPI’s, clients’ SOP/IOP/SLA and company’s procedures compliance, focusing always on a high customer service level.Accomplish and monitor the time frame given by SCM clients at each shipment stage.Maintain good relationship with External/Internal Customers and suppliers, living our company values.Support Lead Logistics Team on the operational procedures’ review as well as new accounts, procedures and systems implementations.Weekly report Lead Logistics CX manager through the MOS presentation about account’s performance.Continuously strive to improve data quality, service levels and productivity.Support on the identification of new business opportunities of the assigned accounts.Requirements:At least 2 years in operations or customer services roles in International Transportation, Logistics, or Freight Forwarding.Knowledge of the freight forwarding business.Planning and execution capabilities.Good level of written and spoken English (70-90%).Good Computer Skills.Bachelor’s Degree in international commerce, Administration, Economy, Engineering Careers or related areas.#LI-JL1#LI-HybridMaersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
#J-18808-Ljbffr



  • España Damco Spain SL A tiempo completo

    We have a vision larger than the ocean: to be a true integrator of container logistics connecting and simplifying our customers’ supply chain. We count on our people to make it happen. We’re taking a big step on this journey: building one global organization. Carrying out a vital mission: support our employees, so they can best support our customers.The...


  • España Frog A tiempo completo

    Customer Experience Transformation - ConsultantWe imagine and build experiences, products and businesses that disrupt the status quo, win hearts and realize the future.frog is a leading global creative consultancy, part of Capgemini Invent. Partnering with passionate leaders and visionary entrepreneurs, frog applies creativity, strategy, design, and data to...


  • España Capgemini A tiempo completo

    Customer Experience Transformation - ConsultantWe imagine and build experiences, products, and businesses that disrupt the status quo, win hearts, and realize the future.frog is a leading global creative consultancy, part of Capgemini Invent. Partnering with passionate leaders and visionary entrepreneurs, frog applies creativity, strategy, design, and data...


  • España buscojobs España A tiempo completo

    We have a vision larger than the ocean: to be a true integrator of container logistics connecting and simplifying our customer’s supply chain. We count on our people to make it happen.We Offer:We offer you exciting career opportunities with an international reach to further expand your experience through our diversity-focused and award-winning talent...


  • España Tenth Revolution A tiempo completo

    Trainee Recruitment Consultant (no experience)Key Benefits:Skill-up with fully structured classroom and on-the-job training from a globally recognized L&D teamReceive personalized 1-2-1 mentorship, dedicated onboarding buddies, and access to extensive support servicesChoose from a range of tailored job roles to match your skill setGet your own specialist...


  • España Tenth Revolution A tiempo completo

    Trainee Recruitment Consultant (no experience)Overview:Skill-up with fully structured classroom and on-the-job training from a globally recognized L&D team. Receive personalized 1-2-1 mentorship, dedicated onboarding buddies, and access to extensive support services. Choose from a range of tailored job roles to match your skill set. Get your own specialist...

  • Customer Consultant

    hace 2 meses


    España Viking A tiempo completo

    Viking is now looking for customer-focused employees for their offices in Torrevieja We are searching for those who work well independently and are passionate about delivering excellent service to our customers. Our customers may find themselves in vulnerable situations and it is important to us that they receive the right assistance. As a customer...

  • Customer Consultant

    hace 2 meses


    España Viking A tiempo completo

    Viking is now looking for customer-focused employees for their offices in Torrevieja We are searching for those who work well independently and are passionate about delivering excellent service to our customers. Our customers may find themselves in vulnerable situations and it is important to us that they receive the right assistance. As a customer...

  • Customer Consultant

    hace 2 meses


    España Viking A tiempo completo

    Viking is now looking for customer-focused employees for their offices in Torrevieja We are searching for those who work well independently and are passionate about delivering excellent service to our customers. Our customers may find themselves in vulnerable situations and it is important to us that they receive the right assistance. As a customer...

  • Customer consultant

    hace 1 mes


    España Viking A tiempo completo

    Viking is now looking for customer-focused employees for their offices in Torrevieja! We are searching for those who work well independently and are passionate about delivering excellent service to our customers. Our customers may find themselves in vulnerable situations and it is important to us that they receive the right assistance. As a customer...

  • Customer Consultant

    hace 1 mes


    España Viking A tiempo completo

    Viking is now looking for customer-focused employees for their offices in Torrevieja! We are searching for those who work well independently and are passionate about delivering excellent service to our customers. Our customers may find themselves in vulnerable situations and it is important to us that they receive the right assistance. As a customer...


  • España The Learning Experience #221 A tiempo completo

    Start: asapDUTIES AND RESPONSIBILITIES:Communicate with customers through various channels such as phone, email, chat and social mediaShowcase extraordinary communicational skills such as listening, empathy and can personalize every customer conversationGuide customers with their questions and ensure they are offered the right solution leaving a big smile...


  • España Almawolf A tiempo completo

    Customer Relationship Management Consultant SAGITAZAre you experienced with Zoho CRM or another CRM and know all the ins and outs? SagitaZ is the place for you.We specialize in customized integration solutions, training, and consulting across multiple management tools like ERPs and CRMs.We are a multicultural team that develops and implements unique...


  • España Work International A tiempo completo

    German-speaking Customer Support Consultant - (Work At Home) based in Serbia Job description As a Customer Service Consultant, you will be the primary contact for Lufthansa passengers and you will be answering questions mostly regarding flight reservations, cancellations, and online check-in via phone. All the Customer Consultants are taking calls equally in...


  • España Work International A tiempo completo

    German-speaking Customer Support Consultant - (Work At Home) based in Serbia Job description As a Customer Service Consultant, you will be the primary contact for Lufthansa passengers and you will be answering questions mostly regarding flight reservations, cancellations, and online check-in via phone. All the Customer Consultants are taking calls equally in...


  • España Work International A tiempo completo

    German-speaking Customer Support Consultant - (Work At Home) based in Serbia Job description As a Customer Service Consultant, you will be the primary contact for Lufthansa passengers and you will be answering questions mostly regarding flight reservations, cancellations, and online check-in via phone. All the Customer Consultants are taking calls equally in...


  • España Work International A tiempo completo

    German-speaking Customer Support Consultant - (Work At Home) based in Serbia Job description As a Customer Service Consultant, you will be the primary contact for Lufthansa passengers and you will be answering questions mostly regarding flight reservations, cancellations, and online check-in via phone. All the Customer Consultants are taking calls equally in...

  • Customer Consultant

    hace 2 semanas


    España buscojobs España A tiempo completo

    Viking is now looking for customer-focused employees for their offices in Torrevieja!We are searching for those who work well independently and are passionate about delivering excellent service to our customers. Our customers may find themselves in vulnerable situations and it is important to us that they receive the right assistance. As a customer...


  • España JATO Dynamics Ltd A tiempo completo

    About us:JATO Dynamics is a global company and the leading provider of automotive market intelligence. With an insight into over 50 overseas markets, we deliver the world's most complete, accurate and up-to-date automotive data and insights, creating significant competitive advantage to our customers.Role Overview:As a Customer Experience Specialist, you...


  • España buscojobs España A tiempo completo

    About us :JATO Dynamics is a global company and the leading provider of automotive market intelligence. With an insight into over 50 overseas markets, we deliver the world's most complete, accurate and up-to-date automotive data and insights, creating significant competitive advantage to our customers.Role Overview :As a Customer Experience Specialist, you...