Implementation Specialist

Implementation Specialist - Italian & French Speaking¿Es usted el candidato adecuado para esta oportunidad? Asegúrese de leer la descripción completa a continuación.1 week ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from BizAwayAbout BizAwayHere at BizAway, we Deliver the Future of Travel.We are a solid international company with strong ambitions and great expertise. With a focus on sustainability , on a daily basis we support companies enabling them to improve their travel management through our constantly evolving services and solutions, always characterized by our tech attitude and smart and innovative processes.We know that success comes from People and deserves to be recognized.Proactivity and Reliability, Kind collaboration and communication are the core values of our Solution Culture.If you like challenges and would love to be part of one of the fastest growing B2B scale-up then BizAway is the company you have been looking for.Your role in BizAwayOwn the onboarding journey for mid-market clients, from internal alignment to go-live.Lead consultative conversations to gather customer requirements and align expectations from the start.Use your knowledge and best practices to translate client needs into scalable platform setups, helping them configure BizAway for long-term success.Support the Implementation Lead in executing tasks for enterprise onboarding projects.Manage the rollout of the platform by providing the right guides, templates, and recommendations to ensure adoption across the client’s organization.Coordinate and deliver training sessions tailored to different stakeholders — from admins to executive teams — to drive early engagement.Monitor post‑onboarding behavior to validate platform usage, spot adoption gaps, and proactively provide support or adjustments where needed.Collaborate closely with Sales, Customer Success, Product, Engineering, and Finance to deliver a cohesive onboarding experience.Continuously look for ways to optimize onboarding workflows, suggest improvements, and contribute to the evolution of the implementation function.Keep CRM and project tracking tools up to date with onboarding status and documentation.Your basic qualificationsExcellent oral and written English communication skills are required. Other languages are a plus.Strong project coordination and organizational skills.Comfortable with data setup tasks (Excel/Google Sheets (e.g., filtering, pivots, VLOOKUP).Clear communication style, with confidence in managing client relationships.Process‑oriented mindset and eagerness to own improvements.Hunger: You are not afraid of challenges, and you are eager to raise the bar every day.Proactivity: You actively propose value‑creating solutions and are not afraid of mistakes.Flexibility: You are comfortable working in a fast‑changing environment with few certainties.We are also interested inFamiliarity with CRM and ticketing systems (e.g., Salesforce, Zendesk) is a plus.Experience with CRM/project/ticketing tools like Salesforce, Zendesk, Notion, Asana.Previous experience in SAsS, travel tech, startups, or customer onboarding is a plus. xcskxlj Our offer A seat on a scale‑up with skyrocketing growthAttractive Compensation, Including Equity In The CompanyDevelopment of your entrepreneurial spirit, having the chance to implement real impact business decisionsMulticultural and international teamCollaborative and smart environment to work and learnFree coffee to kick‑start your day and free beers to celebrate togetherHybrid working (3 days in the office, 2 days smart working), flexible working policy, and great offices in EuropeBizAway avoids any discrimination based on age, gender, sexual orientation, health status, nationality, political opinions, and religious beliefs in all decisions affecting personnel selection.Seniority levelMid‑Senior levelEmployment typeFull‑timeJob functionBusiness Development, Information Technology, and SalesIndustries: Travel Arrangements and Software DevelopmentLocation: Barcelona, Catalonia, Spain#J-18808-Ljbffr