Field Service Engineer in Paper Industry

hace 1 semana

Madrid, España Career Management GmbH A tiempo completo

Career Opportunities in Japanese companies - Building Connections, Shaping CareersOur client is a manufacturer of materials and components used in the paper industry. The company is currently looking for a technical maintenance engineer to strengthen its sales activities in Spain. This position will be 100% remote, with regular client visits and occasional visits to the office in Germany.Maintenance and Customer SupportPerform regular maintenance on equipment.Assess customer satisfaction and gather feedback.Identify and address new customer needs.Installation PlanningMeasure and survey installation sites.Create detailed installation drawings and diagrams.Customer CoordinationConduct meetings with customers to discuss installation schedules and task responsibilities.Installation and Follow-upOversee and execute equipment installation.Monitor and follow up on the performance and effectiveness of installed equipment.Customer Relationship ManagementAct as the primary point of contact for assigned customers.Address customer inquiries and provide ongoing support.Native-level proficiency in Spanish and business-level fluency in English or higher.A valid driver’s license.Willingness and ability to travel frequently, with over 50% of the month spent on business trips.Proven experience in equipment maintenance and creating technical diagrams.A minimum of 5 years of experience in a similar role (e.g. sales engineer, technical sales engineer, field service engineer, mechanical engineer etc.)is preferred.Residing near Madrid or Barcelona is highly desirable.Strong sense of responsibility and the ability to build and maintain trust with clients.Openness to feedback and the ability to collaborate effectively with others.Strong communication skills to engage with both customers and company agents while focusing on engineering tasks.Proactive approach to work, taking initiative without waiting for detailed instructions.Proficiency in Microsoft Word, Excel, and PowerPoint.30 days of vacationAttractive salary (55.000€ - 65.000€ p.a. depending on experience)Work at homePermanent employmentFull-time positionTravel cost allowanceInternational team with numerous opportunities to utilise your language skillsDynamic and international working environmentWe look forward to hearing from you#J-18808-Ljbffr

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