Paralegal Assistant

Full-TimePosition OverviewMCI is one of the fastest‑growing tech‑enabled business services companies in the U.S., delivering Customer Experience (CX), Business Process Outsourcing (BPO), and cloud technology solutions across multiple industries and countries. Our contact centers are powered by on‑site and remote agents, utilizing advanced technologies to enhance customer journeys, drive scalability, and reduce cost.We are seeking a Paralegal Assistant who will provide essential support to attorneys and paralegals in a law firm or legal department. The role will involve a variety of administrative, research, and clerical tasks to facilitate the efficient operation of legal processes and client services. You will assist with case management, document preparation, legal research, and client communication under the supervision of licensed attorneys and senior paralegals.Position ResponsibilitiesDraft and prepare legal documents, including pleadings, motions, briefs, contracts, and correspondence, using word processing and legal software.Format, proofread, and edit legal documents for accuracy, completeness, and compliance with court rules and procedural requirements.Assist with case file organization, maintenance, and documentation, including indexing, filing, and retrieval of legal documents and correspondence.Coordinate court filings, document service, and delivery of legal notices, subpoenas, and discovery requests as directed by attorneys and paralegals.Conduct legal research using online databases, case law libraries, and other resources to gather relevant statutes, regulations, and precedent for case preparation and strategy.Summarize and analyze legal authorities, opinions, and findings to assist attorneys and paralegals in case evaluation, argument development, and client representation.Serve as a liaison between attorneys, clients, and third parties, managing communication, scheduling appointments, and coordinating meetings, depositions, and court appearances.Provide responsive and professional assistance to clients, addressing inquiries, providing status updates, and conveying attorney instructions and legal advice as appropriate.Assist with calendar management, scheduling, and deadline tracking for attorney assignments, court appearances, and case‑related events.Prepare expense reports, time entries, and billing statements for client invoicing and accounting purposes.Maintain strict confidentiality of client information, case details, and privileged communications in accordance with ethical standards and attorney‑client privilege.Ensure compliance with legal and procedural requirements, including court rules, filing deadlines, and document retention policies.Candidate QualificationsBachelor's degree in Paralegal Studies or Legal Studies.Paralegal certificate or relevant professional certification is a plus.Proven experience in a legal environment, law firm, or corporate legal department.Proficiency in legal research methods, citation formats, and online research tools.Strong written and verbal communication skills, with the ability to communicate effectively with attorneys, clients, and colleagues.Excellent organizational skills and attention to detail, with the ability to prioritize tasks and manage multiple assignments in a fast‑paced environment.Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and legal software applications.Knowledge of legal terminology, court procedures, and litigation processes.Ability to work independently and collaboratively as part of a legal team, demonstrating professionalism, discretion, and integrity.Conditions of EmploymentMust be authorized to work in the United States.Must be willing to submit up to a Level II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.Must be willing to submit to drug screening. Job offers are contingent on drug screening results.Compensation & Benefits That Fit Your LifeHealth Maintenance Organization (HMO) coverage plus a dependent (varies by location).Dental and vision coverage.In‑house dental assistance worth ₱5,000.Performance and loyalty bonuses.Allowances for rice, clothing, laundry, and meals.Frequent disinfection and fogging of workplace.Employee shuttle services.Company retreats and off‑site events.Opportunities for growth and promotion.Free meal during training.Career growth and learning opportunities.Recognition gifts, raffles, and other in‑office rewards.Physical RequirementsThis job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects; and move objects from place to place, hold onto objects, and exert force up to 40 (forty) pounds.Reasonable AccommodationConsistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy concerning requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.Diversity and EqualityAt MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, customers, and communities. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect.MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex, sexual orientation, or any other characteristic protected by applicable laws.MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.MCI will not tolerate discrimination or harassment based on any of these characteristics.We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.DisclaimerThe purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description.The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.#J-18808-Ljbffr