Group and Events Coordinator

About UsKimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux - Mallorca style.Why We're HereWe believe heartfelt, human connections make people's lives better. Especially the people who work here.Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.How We're DifferentOur San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.Working at Kimpton is not just about working. And it's certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion.Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders.Be Yourself - Lead Yourself - Make it CountWhat's the Job?As Group and Events Coordinator, you will coordinate the reservations, room blocks and contracts for large groups.You'll report to the Director of Sales & Marketing.Your day-to-day* Maintain group blocks, rooming lists and reservations in system.* Assist with on-site meetings as needed.* Achieve personal and team goals as assigned.* Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients.* Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines.* Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders.* Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings.* Prepare for each group's arrival, prepare group history, billing information, deposits, filing, VIP information, correspondence, etc.; interact with booking contacts as needed. Correctly record group rooms and revenue in the property management system.*What we need from you* Bachelor's degree in hospitality or related field.* 2+ years' experience.* Must be fluent in local language and English, additional languages will be highly valuable.* Experience with entertainment groups will be highly valuable.* Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service.* Competitive and proactive seller willing to travel to find the right business.* Opera PMS and Delphi knowledge will be valuable.What to expect from us* Competitive salary.* Discounted international room rates.* Employee recognition programmes.* Training programmes and access to IHG's training tool.* Meals whilst on duty