Service Release Manager

About NDT GlobalNDT Global is the leading provider of inline diagnostic solutions, advanced data insights, and integrity management services that safeguard energy-sector infrastructure. The company is recognized for its expertise in both ultrasonic inspection technologies — such as Pulse Echo, Pitch-and-Catch, Phased Array, and Acoustic Resonance (ART Scan) — and ultra-high-resolution Magnetic Flux Leakage (MFL) inspection services. These differentiated offerings, along with non-ultrasonic technologies like Inertial Measurement Units and others in development, enable NDT Global to deliver comprehensive asset integrity solutions.Innovation is at the core of NDT Global's mission. We continuously challenge the boundaries of existing technologies to deliver transformational solutions that empower the industry to achieve safer, more cost-effective pipeline management. By strategically applying inspection technologies to detect, diagnose, and model various types of threats, NDT Global provides predictive, decision-ready insights. These insights, driven by the world’s most accurate data, enable asset owners to optimize infrastructure health, drive operational efficiencies, reduce risk, and minimize their carbon footprint.PurposeThe Service Release Manager is responsible for orchestrating and overseeing all phases of the release lifecycle across In Line Inspections data analytics, software applications, firmware systems, and technologies. This role ensures that new features, updates, and fixes are delivered in a consistent, high-quality, and timely manner which supports the successful introduction of new services into the organizationResponsibilities Release Planning & Co-ordination:Develop and maintain the integrated release calendar across all platforms (analytics, software, applications, firmware, infrastructure)Coordinate cross functional teams to align scope, priorities, dependencies, and timelines for upcoming releases.Measure and monitor the progress of releases after deployment and ensure closure of the feedback loopProcess & Governance:Establish and enforce standardized release management processes, workflows, training and documentation across departments.Ensure all releases follow proper change control, quality assurance, and compliance standards (e.g., Environment Management & Testing:Work with Data Analytics, Quality Assurance, Software and IT to maintain well defined staging, pre-production and testing environments. Specifically testing and release management of internal developed analysis software and other mission critical applications.Ensure proper test planning, regression testing, and validation activities are performed before any deployment.Coordinate with firmware and application teams to ensure hardware / software compatibility testingRisk Management:Identify release-related risks, blockers, and issues early and develop mitigation strategies.Maintain a release rollback plan and disaster recovery procedures in case of deployment failuresCommunication & Documentation:Document release notes, deployment procedures, and known issues for each release.Serve as the liaison between development teams, product management, and operationsProvide guidance and coaching to internal teams on modern release management practices.Tooling & Automation:Evaluate and implement tools to automate release processes, reporting, and deployment tracking.Contribute to the design of future-state release management capabilities, tools and frameworks for broader company adoption Requirements & Qualifications A bachelor's degree in computer science, software development, engineering or related education is requiredI.T management or related qualification5+ years of experience in similar rolesProject Management or related qualification is preferredKnowledge of software development and testing methodologies and toolsProject Management skills to enable effective planning, and management of release management processes from end-to-end is preferredMust be proficient in spoken and written English local language is a plusProficient in Microsoft Project (or similar project management program)Advanced knowledge of Microsoft Office (Word, Excel, PowerPoint and Outlook)Willingness to travel (25-30%).Strong planning, coordination, and scheduling skillsRisk identification and mitigation strategies.Skilled in stakeholder management and status reporting.Strong organizational and time management skills.Health Insurance, pension Plan, Gym Flex, eyecare, 23 days Annual leaveFlexible & Hybrid working: Our flextime model allows you to design your working day as it suits your needsWe think about the future: Individual training and development opportunities and professional development schemesOpportunity to work with cutting-edge technologies and make a significant impact on our data strategyInternational, intercultural and young working environment.Great company culture and office environment