L3 RPG System Support

hace 5 días


Centro, España Cigna Health and Life Insurance Company A tiempo completo
L3 RPG System Support & Senior Developer

Apply

Remote Type: Hybrid

Location: Madrid, Spain

Time Type: Full time

Posted: 13 Days Ago

Job Requisition ID: 24013672

Position Overview

The L3 RPG iSeries System Support & Senior Developer role is a critical position within our IT Application team, ensuring the seamless operation and maintenance of our backend application developed under the IBM iSeries systems. This role is pivotal in managing and troubleshooting complex issues, providing third-level support, and collaborating with various teams to enhance application performance and reliability.

Key Responsibilities Technical Support and Troubleshooting
  • Issue Resolution: Provide advanced technical support and resolve complex issues related to RPG applications.
  • Incident Management: Handle escalated incidents from L1 and L2 support teams, ensuring timely resolution and minimal disruption to business operations.
  • Root Cause Analysis: Conduct thorough analyses of recurring issues to identify root causes and implement permanent solutions.
  • Performance Batch Monitoring: Continuously monitor Batch processes and make necessary adjustments to optimize efficiency and reliability.
  • Release Management: Coordinate the full Release Management process.
  • Rotative On Call support model.
Collaboration and Communication
  • Team Collaboration: Work closely with developers, system administrators, and other IT teams to ensure cohesive system operations and project implementations.
  • Documentation: Maintain comprehensive documentation of system configurations, procedures, and troubleshooting guidelines for reference and training purposes.
Qualifications and Skills
  • Fluent in Spanish & English.
  • Work Permit in Spain is needed to apply for this role (Preference for Spain residents).
  • Degree: Bachelor’s degree in computer science, Information Technology, or a related field.
  • RPG Programming: Extensive experience in RPG, RPGLE, CL, and SQL programming on IBM iSeries platforms.
  • Database Management: Experience with DB2 for iSeries, including SQL and embedded SQL programming.
  • Scripting and Automation: Familiarity with scripting languages such as CL (Control Language).
  • Troubleshooting Skills: Proficient in diagnosing and resolving complex technical issues in a multi-tiered support environment.
  • Analytical Thinking: Strong problem-solving skills with the ability to conduct detailed root cause analyses and implement effective solutions.
  • Communication: Excellent verbal and written communication skills to interact with technical and non-technical stakeholders effectively.
  • Team Player: Ability to work collaboratively within a team environment, sharing knowledge and supporting peers.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

#J-18808-Ljbffr

  • Centro, España GMV Spain A tiempo completo

    L3 Maintenance Software Testing Engineer - Galileo If you are one of those who, after parking, double-checks that you have locked the car, your place is at GMV!We are expanding our Validation and Verification Software Team in the Galileo project. WHAT CHALLENGE WILL YOU BE TAKING ON? In this team, you will learn all the elements that make up the control...

  • System Administrator

    hace 2 meses


    Centro, España Pentasia A tiempo completo

    Position: System Administrator Our company is a key player in the service and technology sector, specializing in providing solutions that support iGaming platforms. We focus on IT and marketing services across multiple regions, including Europe, Africa, and Latin America. Our team is committed to bringing onboard the most talented and driven individuals who...


  • Centro, España BOARD Deutschland GmbH A tiempo completo

    At Board, we help enterprises plan smarter, drive outcomes and lead transformation with one single Intelligent Planning Platform. Trusted by thousands of leading organizations, over the last 30 years we have designed our Product with enterprise planning agility in mind and the passionate care of our people as our main driver.We strongly believe every...

  • System Engineer Junior

    hace 3 semanas


    Centro, España Expleo A tiempo completo

    Overview:Expleo is a talent incubator where you can accelerate your career by taking on complex technical challenges and broadening your field of expertise. Collaborate on inspiring projects with experts in various domains, including autonomous vehicles, low ecological footprint aircraft, future factories, and cutting-edge banking technologies. At Expleo,...

  • Space System Engineer

    hace 3 semanas


    Centro, España Serco Group plc A tiempo completo

    What we offer if you join our amazing team: •Corporate Benefits Package •Company events •Access to training Job Introduction Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA....


  • Centro, España Viking EMEA A tiempo completo

    Aiming to enhance our product support teams, we are looking for a technical support specialist focused on our detection product line. As a technical support of the detection product range, you will support our international sales teams and customers in the implementation of their projects using our fire protection solutions and system components. Tasks Your...


  • Centro, España IZERTIS S.A A tiempo completo

    We share with our customers the passion and the illusion of building a better present through technology. Designing and setting in motion the CIO Office Corporate PMO Service and IT Governance Support Identfy, Spain's first Open Source digital wallet, facilitates autonomous and decentralized Traceability in blockchain for the veterinary sector Design and...


  • Centro, España SAS A tiempo completo

    Senior Systems Technical Support Engineer - Hybrid About the job The Global MidTier Technical Support Engineer team is looking for a Senior Systems Technical Support Engineer to provide technical support for enterprise-class SAS software application and/or solutions installations by applying knowledge of a particular platform or set of industry...


  • Centro, España BYD Europe A tiempo completo

    About the Role We're seeking a talented Senior Business Support Specialist (Procurement) to join our Spain team! You'll closely collaborate with our procurement team in the Netherlands and/or China HQ. This role primarily focuses on procurement and sourcing of services , requiring expertise in company procurement processes, management of suppliers and...


  • Centro, España Boston Scientific A tiempo completo

    About the role : The Senior Quality System Specialist will serve as a key Regional Quality Functional Representative on the Magellan Program for EMEA Satellite Offices (SO), working closely with the EMEA Magellan Distribution Quality Lead and EMEA Quality Core team, to assess, evaluate the Magellan implementation impact locally on the EMEA Satellite offices...


  • Centro, España Rohde & Schwarz A tiempo completo

    Make ideas real - with the perfect job. Right now we have several job openings for you. Functional area All Administration 11 Application Development 26 Construction 7 Controlling 3 Cybersecurity 2 Finance 15 Hardware Development 37 Human Resources 14 Information Technology 42 Law 6 Manufacturing 29 Marketing and Communication 6 Material Management and...

  • SAP ERP Support

    hace 5 días


    Centro, España Scandinavian Tobacco Group Tobacco Service B.V. A tiempo completo

    SAP ERP Support - RtR JOB TITLE - SAP ERP Support Role with Record to Report (RtR) LOCATION - Lisbon or Madrid HOURS - 40 hours ABOUT THE ROLE - We have an exciting opportunity for an SAP ERP Support Role with Record to Report (RtR) expertise to join our IT team. In this role, you will be responsible for providing support and maintenance for SAP ERP...


  • Centro, España Kantar Group A tiempo completo

    Kantar Media is a global leader in media research. This includes audience measurement - reporting all viewing on all platforms, consumer profiling and targeting with TGI, and in-depth advertising intelligence. Our versatility, scale, technology and expertise enable our teams to understand the changing media landscape and drive growth for our clients.Kantar...

  • System administrator

    hace 2 meses


    Centro, España GMV Spain A tiempo completo

    If the washing machine program is the only one you can’t figure out.... Your place is with us! We are expanding our teams in the space sector to take on hardware and network infrastructure projects for ground segments of space missions. WHAT CHALLENGE WILL YOU BE TAKING ON? You will be part of a dynamic team in charge of the hardware and network...


  • Centro, España ILF Group Holding GmbH A tiempo completo

    Energy is a valuable asset! ILF supports clients worldwide to execute large-scale projects across private and public sectors focused on the generation, storage and transmission of electricity supplied from a variety of renewable energies. In this way, we are actively promoting the shift towards energy being supplied from sustainable sources for present and...


  • Centro, España ILF Group Holding GmbH A tiempo completo

    Energy is a valuable asset! ILF supports clients worldwide to execute large-scale projects across private and public sectors focused on the generation, storage and transmission of electricity supplied from a variety of renewable energies. In this way, we are actively promoting the shift towards energy being supplied from sustainable sources for present and...


  • Centro, España ILF Group Holding GmbH A tiempo completo

    Energy is a valuable asset! ILF supports clients worldwide to execute large-scale projects across private and public sectors focused on the generation, storage and transmission of electricity supplied from a variety of renewable energies. In this way, we are actively promoting the shift towards energy being supplied from sustainable sources for present and...


  • Centro, España Amazon A tiempo completo

    PLEASE NOTE THIS IS A POSITION TO START IN 2025 - We do not offer any 2024 start date. Amazon Operations is the backbone of the Amazon customer experience. With over 50 fulfilment centres, hundreds of delivery stations, and tens of thousands of employees, the team works together to efficiently deliver items to customers. In the fulfilment centres, millions...

  • IT System Engineer

    hace 2 meses


    Centro, España Daikin A tiempo completo

    Job Category: Information Technology Solutions Location: Madrid, M, ES Job Requisition ID: 1561 We look for an experienced IT System Engineer (3-5 years) specialized in SAP Sales and Service Cloud to join our team. The ideal candidate will have a deep understanding of sales and service processes, as well as experience in implementing and configuring SAP...


  • Centro, España Prodware A tiempo completo

    Resumen En Prodware nos encontramos en un periodo de fuerte crecimiento y estamos buscando gente como tú para que formes parte de nuestro equipo de especialistas. Prodware España es el partner tecnológico de referencia para la implantación de soluciones basadas en Microsoft Dynamics 365, F&O, PP, CE, BC, O365, Power BI en el mercado español. Con más...