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Assistant Food
hace 2 semanas
DescriptionAdditional Information: This hotel is owned and operated by an independent franchisee, ARABELLA HOSPITALITY GROUP GMBH & CO. KG. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. POSITION PURPOSEThe Food & Beverage Operations Manager supports the F&B Director in leading the overall operations of the hotel's food and beverage department, ensuring excellence in guest experience, operational efficiency, and adherence to brand standards. This role requires a strong operational mindset, leadership presence, and a continuous focus on service quality, profitability, and team development. Direct report to the F&B Director. Key responsibilities: Operational Excellence & Guest Experience• Ensure the highest standards of service and hospitality across all F&B outlets, including restaurants, bars, banquets, room service, and minibar.• Conduct daily departmental tours and inspections to guarantee cleanliness, sanitation, and compliance with health and safety regulations.• Monitor guest satisfaction indexes, revenue goals, costs, and quality indicators, taking corrective action when necessary.• Ensure that all operations align with hotel standards and brand philosophy.• Support and participate in internal and external audits to achieve quality objectives and continuous improvement. Team Leadership & Development• Lead, motivate, and continuously train the F&B team in alignment with Standard Operating Procedures (SOPs).• Conduct regular coaching sessions, performance evaluations, and developmental conversations.• Support the F&B Director in recruitment, onboarding, and staff retention initiatives.• Foster a positive, inclusive, and performance-driven work environment. Financial & Administrative Management• Collaborate with the F&B Director on budgeting, forecasting, and revenue planning.• Analyze financial performance, cost control, and operational metrics to optimize profitability.• Oversee purchasing and inventory control processes, ensuring accuracy and accountability.• Participate actively in monthly inventories and reporting. Events, Promotions & Coordination• Assist the Banquet team in the planning and execution of events and banquets.• Coordinate with other departments to ensure seamless delivery of events and guest experiences.• Proactively seek opportunities to drive revenue and enhance the hotel's F&B reputation. Quality & Brand Standards• Ensure daily operational excellence in accordance with brand and hotel service standards.• Maintain constant alignment with company policies, sustainability initiatives, and hygiene standards.• Uphold a professional and polished appearance consistent with brand expectations. • NIE and a valid Spanish work permit are mandatory for any position. Bachelor's Degree or certification in Hospitality, Restaurant Management, or related field preferred.• Minimum of 2–3 years of experience in a supervisory or managerial role within F&B operations in a 5-star or luxury hotel (MICE experience desirable).• Proven record in planning and executing high-level events and banquets.• Strong leadership, communication, and problem-solving skills.• Ability to work effectively under pressure and manage large, diverse teams.• Excellent verbal and written communication in English and Spanish (German is a plus).• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); knowledge of Micros and Opera is desirable.• Sales-oriented mindset with a focus on maximizing revenue opportunities. Career growth opportunities in a fast-growing international brand Exclusive rates at Marriott International hotels worldwide Physiotherapy services Associate Assistance Program Excellent learning and development opportunities Employee referral program Discounts at our restaurants Free golf training courses and special rates €-40.000€ This company is an equal opportunity employer. frnch1
