Senior System Consultant

Join a fast-growing technology company with a clear mission: building world-class software that helps prevent and combat crime. At XCI, we equip police authorities and intelligence services with advanced technological solutions that enable them to protect citizens -across cities, streets, and homes. We are seeking a skilled System Consultant to implement and support XCI’s solutions. You should be passionate about customer satisfaction and motivated by contributing to the fight against crime and terrorism. Become part of XCI’s Global Delivery Team Are you someone who thrives with freedom under responsibility and values professional development? Do you want to dive into a software house working with cutting‑edge technologies and state‑of‑the‑art solutions? If so, you could be the next member of the XCI Delivery team. XCI is a Danish‑owned company based in Aalborg, Denmark, with English as our corporate language. You will receive training in Aalborg and, upon returning to Madrid, be fully supported by colleagues in Denmark. We are establishing a local support office in Madrid, which will be your primary workplace when you are not visiting XCI customers. Areas of Responsibility Working closely with an experienced team of system consultants in Denmark, you will support our customers through tasks such as: Planning customer deliveries, including preparation, documentation, and execution of software installations Conducting training in XCI’s software in collaboration with colleagues from XCI Academy Contributing to internal documentation and software release testing Providing support and maintenance of customer installations—remotely from the local office and frequently onsite Ensuring high customer satisfaction by responding to inquiries in our support ticket system Translating customer needs and feedback into input for XCI’s development team You will join a dedicated and experienced delivery team in an inspiring international environment where you can shape your role. At XCI, customer insight is central to everything we do. About you You have 5-10 years of relevant experience as a Senior System Consultant, IT Consultant, or Infrastructure Specialist in an international software or technology company. You are technically strong and comfortable both operating and designing large‑scale IT solutions on Linux and Windows platforms. You create value for customers by combining deep technical expertise with a strategic mindset. As a trusted advisor, you guide customers, shape solution architectures, and ensure long‑term stability and scalability. You also work closely with XCI’s Delivery and Development teams to keep our solutions secure and effective. You have solid knowledge of several of the following areas: Docker and virtualization Kubernetes and container orchestration Advanced Linux administration, scripting, and automation System and server monitoring (Graphite, Grafana, Prometheus, etc.) ElasticSearch and MongoDB (a plus) Cloud or hybrid infrastructure design and optimization You stay ahead of industry trends and continuously grow your expertise in infrastructure, cloud, and modern operations. You are accountable, proactive, and structured, with a \"the task stops with me\" mindset. You work well under pressure, are comfortable with both hands‑on tasks and stakeholder interaction, and support junior colleagues by sharing knowledge and improving processes. Because the role involves customer interaction, strategic projects, and close internal collaboration, excellent English and Spanish communication skills, spoken and written, are required. Be part of the XCI Team You will join a creative and dedicated community of 140+ professionals united by XCI’s mission to protect society from criminal threats. We work on meaningful projects with real‑world impact - often fulfilling what many of us once considered a dream job. At XCI, we believe in freedom under responsibility, offering flexibility, autonomy, and a strong commitment to your development and well‑being. You will work alongside motivated colleagues in a dynamic and informal environment that values continuous learning and a healthy work‑life balance. Application If you have questions about the position, please contact Head of Delivery Peter Munk Fuglsang at We review applications on an ongoing basis and will close the recruitment once the right candidate has been found. Please note: Due to GDPR, applications can only be submitted via the official application link. All XCI employees must be eligible for security clearance, and a clean criminal record certificate will be required during the hiring process. We look forward to hearing from you #J-18808-Ljbffr