Scheduling Success Coordinator
hace 2 días
Job Description About the role: Join Agilent as a Scheduling Success Coordinator -Italy and play a key role in helping our field service team deliver outstanding customer service In this role, you'll plan and schedule daily assignments to ensure the right service engineer is in the right place at the right time, supporting our teams to work efficiently and keep costs down. You'll manage daily operations in your region, solve scheduling challenges quickly, and help us meet—and exceed—our customers' expectations. If you're organized, detail-oriented, and ready to make a real impact in a dynamic, global company, we'd love to hear from you Objectives: Lead and coordinate the scheduling team to strategically plan all onsite service events and act as the main contact for escalations. Optimize scheduling of field engineers and service partners for installations, repairs, and maintenance at customer sites, ensuring quick response times and efficient service. Communicate effectively with customers and internal teams, building strong relationships and continuously improving processes to enhance customer experience and productivity. Your responsibilities: Manage and confirm all onsite service orders, ensuring the most effective use of field resources to meet customer needs and response times. Collaborate with different departments to optimize scheduling, resolve resource shortages, and continuously improve processes for better customer satisfaction. Maintain accurate records, follow company procedures, and build strong customer relationships to promote loyalty and uphold Agilent's standards. Qualifications Qualifications and skill requirements: Academic background in technology, engineering, or equivalent experience in a similar role, with proven customer service or project management experience. Strong planning, organizational, and problem-solving skills, with the ability to work independently in a fast-paced environment. Excellent communication, negotiation, and teamwork abilities, with a proactive and solutions-oriented mindset. Fluent in both Italian and English. Typically, at least 1-2+ years relevant experience. Additional Details This job has a full time weekly schedule.Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.Travel Required: NoShift: DayDuration: No End DateJob Function: Customer Service
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Scheduling Success Coordinator BeNeLux
hace 20 horas
Barcelona, España Agilent A tiempo completoA global life science company is looking for a Scheduling Success Coordinator who will manage service scheduling and ensure customer satisfaction. This role requires fluency in English and Dutch, alongside strong organizational skills. You will facilitate communication between customers and engineers, optimize resources, and improve scheduling processes....
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Scheduling Success Coordinator BeNeLux
hace 1 día
Barcelona, España Agilent A tiempo completoA global life science company is looking for a Scheduling Success Coordinator who will manage service scheduling and ensure customer satisfaction.Para una comprensión completa de esta oportunidad y de lo que se requerirá para ser un candidato exitoso, siga leyendo.This role requires fluency in English and Dutch, alongside strong organizational skills.You...
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Scheduling Success Coordinator
hace 2 semanas
Barcelona, España Agilent Technologies Inc. A tiempo completoAs a **Scheduling Success Coordinator**, you will primarily schedule and confirm all customer on-site requests, helping to maximize the effectiveness and efficiency of Agilent’s field organization, focusing on resource optimization and meeting customer expectations. You will confirm all scheduling plans for Agilent Field System Engineers (FSE) and...
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Scheduling Success Coordinator
hace 2 semanas
Barcelona, Barcelona, España Agilent Technologies A tiempo completoJob DescriptionAbout the role:Join Agilent as a Scheduling Success Coordinator-Italy and play a key role in helping our field service team deliver outstanding customer service In this role, you'll plan and schedule daily assignments to ensure the right service engineer is in the right place at the right time, supporting our teams to work efficiently and keep...
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Scheduling Success Coordinator
hace 6 días
Barcelona, España Agilent Technologies A tiempo completoJob Description Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek - so they can do what they do best: improve the...
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Scheduling Success Coordinator
hace 6 días
Barcelona, España Agilent Technologies A tiempo completoJob Description Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek - so they can do what they do best: improve the...
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Scheduling Success Coordinator for Global Service
hace 2 semanas
Barcelona, España Agilent Technologies, Inc. A tiempo completo**Scheduling Success Coordinator for Global Service Contact Center** This is an exciting opportunity for you to **join a successful team of a multi-national, multi-lingual, trained service team **at the Agilent Global Service Contact Center in Barcelona,** **delivering day-to-day support services for Agilent's Life Science and Chemical Analysis...
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Scheduling Success Coordinator
hace 2 semanas
Barcelona, Barcelona, España Agilent Technologies A tiempo completoJob DescriptionAgilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek - so they can do what they do best: improve the world...
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Scheduling Success Coordinator
hace 7 días
Barcelona, Barcelona, España Agilent Technologies A tiempo completoJob DescriptionAgilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek - so they can do what they do best: improve the world...
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Scheduling Success Coordinator
hace 7 días
Barcelona, Barcelona, España Agilent Technologies A tiempo completoJob DescriptionAgilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek - so they can do what they do best: improve the world...
