Senior Manager, Engineering

Join to apply for the Senior Manager, Engineering - Heroku Data Services role at SalesforceAbout Salesforce: Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Overview of the RoleThe Senior Manager, Software Engineering role is part of our Heroku Data Services organization, reporting to the Director of Software Engineering. Heroku Data Services develops and operates cutting‑edge managed datastore‑as‑a‑service products built on Postgres, Redis, and Apache Kafka, managing one of the largest collections of databases in the world. We are looking for a highly technical Senior Manager to lead multiple engineering teams. In this role, you will be both a strategic leader and technical participant, engaging in architecture discussions while building high‑performing engineering cultures. You’ll guide distributed teams toward operational excellence, leveraging your engineering background and Agile/Scrum expertise to deliver scalable, resilient data platforms that empower developers worldwide.Your ImpactProvide line management for multiple engineering teams, including hiring, performance management, career development, and retentionParticipate in technical discussions, architecture reviews, and design decisions for database technologies, distributed systems, and operational automationServe as an experienced Agile/Scrum practitioner, facilitating sprint planning, refinement, retrospectives, and continuous improvementDrive innovations that improve system scalability, robustness, availability, and security using telemetry and metricsCollaborate with Product Management and cross‑functional leaders to deliver on shared roadmaps and business goalsFoster an environment with autonomy and accountability where engineers can do their best workOversee on‑call rotations, operational readiness, deployment automation, and incident response best practicesChampion code quality, maintainability, testing practices, and technical documentation across teamsBuild and sustain high‑performing, collaborative cultures in an async‑first, globally distributed environmentRequired Skills7+ years of software engineering experience with hands‑on technical contributions3+ years managing software engineering teams with a track record of building high‑performing cultures2+ years managing distributed/remote teamsProven Agile/Scrum Master experience or project management experienceStrong engineering background with database technologies (Postgres, Redis, Apache Kafka, or similar)Proficiency in object‑oriented programming languages (Ruby, Go, or Python)Experience with AWS infrastructure and automated testing frameworksDemonstrated experience operating high‑scale distributed systems in productionAbility to debug, optimize code, and design automation solutionsExcellent communication skills in async‑first, globally distributed environmentsStrong customer‑centric mindset and ability to eliminate ambiguityPreferred RequirementsBackground in site reliability engineering (SRE) or DevOps practicesExperience with Platform‑as‑a‑Service (PaaS) or Database‑as‑a‑Service (DBaaS) environmentsExperience designing and managing services for stateful applications at scaleUnleash Your Potential: When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via the Accommodations Request Form. Salesforce is a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt‑in to the interview scheme as part of the application process.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.#J-18808-Ljbffr