Customer Representative

hace 2 semanas

Benalmádena, España Minacs A tiempo completo
Customer Representative (Norwegian-speaking) - On-Site SP02

Job Title:

Customer Representative (Norwegian-speaking) - On-Site SP02

Job Description:

Hvis du liker å jobbe med mennesker og får noe godt ut av å yte god service leter vi etter akkurat deg

Som kunderådgiver, vil du jobbe på Specsavers teamet med 100% fokus på Kundeservice. I rollen som kunderådgiver vil du håndtere innkommende og utgående samtaler fra eksisterende kunder, i tillegg til chat-løsning. Du vil hjelpe kundene med spørsmål om ordre og produkter på en måte som gjør at vi når målene våre.

Du vil jobbe fra våre nye og romslige lokaler i Benalmádena -Málaga hvor du vil bli en del av Webhelpfamilien. Som vår nye kollega vil du bli en del av et profesjonelt arbeidsmiljø som fokuserer på samhold, utvikling og mangfold.

Arbeidsoppgaver:

  1. Besvare kundehenvendelser på inkommende telefonsamtaler.
  2. Besvare kundehenvendelser ved hjelp av chat-løsning.
  3. Besvare spørsmål og kundehenvendelser på SoMe-plattformer.
  4. Kontinuerlig fokus på å gi en fantastisk kundeserviceopplevelse til hver eneste kunde – inkludert fokus på å utvikle og forbedre kundeserviceopplevelsen.
  5. Følge prosesser og prosedyrer gjeldende for prosjektet.
  6. Jobbe i et team for å nå de målene som er satt.

Om deg:

  1. Du har Norsk som morsmål, eller behersker språket flytende.
  2. Du er flytende i Engelsk.
  3. Du kommuniserer godt, både muntlig og skriftlig.
  4. Du er datakyndig.

Vi tilbyr:

  1. Spansk arbeidskontrakt.
  2. Konkurransedyktig lønn.
  3. Relokasjonspakke dersom det er aktuelt.
  4. Betalt ferie fra det første året du starter i jobben: 23 virkedager med betalt årlig ferie (generert på grunnlag av kalenderåret og i forhold til arbeidet tid).
  5. Sosiale happenings.
  6. Arbeidstid innenfor tidsrommet 08:00-18:00 Mandag til Fredag.
  7. Moderne og romslige kontorfasiliteter.

Hvis du kjenner deg igjen i beskrivelsen, tenker at dette er jobben for deg og du vil bli en del av vårt team, send inn din CV og søknad i dag

START: Umiddelbar
LOCATION: Malaga, Benalmadena
EMPLOYMENT TYPE: Heltid

Concentrix is an equal opportunity employer.

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment.

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