Principal Product Manager, AI Platform

Principal Product Manager, AI Platform – Skyscanner Apply for the Principal Product Manager, AI Platform role at Skyscanner. About Skyscanner Everyone loves travelling, but planning is not without its challenges ✈️. That's why we've spent 20 years building tools that turn travel‑planning chaos into a breeze. Today, around 100 million travellers count on us every month to skip the whole “47 browser tabs open” phase and find flights, cars, and hotels quickly and easily . Joining Skyscanner means becoming part of a global brand that's striving to become the planet's go‑to travel hack accessible for all . Our vision? To be the world's number one travel ally. (Ambitious? Yes, but, hey, that's what got us here.) About The Role We’re looking for a Principal Product Manager – AI Platform to shape the foundation that powers Skyscanner’s next generation of AI systems. You’ll focus on the developer experience and productivity that make world‑class AI possible — from model orchestration and LLMOps to prompt tooling, evals, security, and AI Ready Knowledge. This is a hands‑on, platform‑focused role for a PM who loves thinking in systems, translating cutting‑edge AI capabilities into smooth, secure, and joyful experiences for engineers, data scientists, and PMs alike. You’ll define the backbone of our AI ecosystem — ensuring our teams can safely build, test, and ship smarter, faster, and better. You can be based in Barcelona or London, where we adopt a hybrid working policy of working in the office twice a week. What You’ll Be Doing Driving AI Platform Strategy: Define the roadmap for Skyscanner’s GenAI platform, spanning infrastructure and tooling, developer productivity, and observability. Championing Developer Experience: Design platform capabilities that make experimentation, evaluation, and deployment of GenAI features frictionless — boosting productivity through measurable outcomes like DORA and Core4 metrics. Leading with Security and Governance: Partner with security, compliance, and data governance teams to ensure responsible AI usage, privacy, and policy adherence across our stack. Powering AI‑Ready Knowledge: Help build and scale Skyscanner’s knowledge graph, retrieval systems, and evaluation frameworks for both internal and traveller‑facing AI use cases. Enabling Measurable Impact: Define and track metrics for platform reliability, usability, and developer delight, ensuring innovation scales responsibly. Collaborating Across Disciplines: Work hand‑in‑hand with ML engineers, data scientists, and PMs to turn platform magic into traveller impact. About You Deeply Technical PM: You understand the nuts and bolts of modern AI — from LLMs, embeddings, evals and RAG to inference pipelines and prompt engineering — and can speak the language of engineers confidently. Platform Thinker: You’re at home in developer‑facing environments and have shipped products or tools that improved engineering velocity, or workflow quality. ModelOps Fluent: You know what it takes to operationalise AI — including evaluation frameworks, reproducibility, model registries, and the practical realities of scaling. Metrics‑Driven: You’re obsessed with quantifying impact — familiar with DORA, Core4, and productivity metrics that help measure and improve developer experience. Collaborative Influencer: You thrive on ambiguity, drive clarity through collaboration, and influence through trust and expertise (not org charts). Curious Experimenter: You keep one foot in the future — exploring new AI tools, frameworks, and practices, always looking for the next edge. What It’s Like Here We are the real deal — no corporate gloss, no empty promises. Just a team of, caring humans ❤️, building things that help travellers explore the world a little easier