Infrastructure Engineer

Who we areWe are Inventors of gaming platform, betting, fintech and software solutions. Across the globe, our cross-functional teams create online gaming platform as well as sports and fintech betting solutions that reach hundreds of thousands of users daily guided by our motto “Fearlessly Forward” together.Join our Blockchain teamThe Workshop is a tech company that develops intuitive software for the online gaming industry. Our motto is to move “Fearlessly Forward” together. Cooperative innovation is at the center of everything we do – from our games, new products and technologies, to how we collaborate and share inspiration with one another.Our blockchain team is dedicated to the conception, design and implementation of a best-in-class software platform providing our users with the ability to work seamlessly within this new and highly technical space. We are currently seeking new colleagues across a variety of roles who are passionate about bringing this world-changing technology into mainstream use via the development of high-quality tools and services aimed at the wider commercial market.Previous blockchain experience, while desirable, is not required and so this is an excellent opportunity for anybody who has an interest in growing their skills and experience in this novel and fast-moving field.Your missionWe are looking for an Infrastructure Engineer to be part of our Platform Engineering team and be responsible for overseeing our on premise and cloud based compute, networking and storage infrastructure.The responsibilities include implementation of new applications, configuration, upgrades and maintenance, optimisation, as well as level 3 infrastructure support of our infrastructure. The ideal candidate will have a deep understanding of cloud computing, system administration, software development, and a passion for continuous integration and continuous deployment (CI/CD) practices.What you'll doMonitor and administer the business's virtual server infrastructure in a multi-location environment based on Linux OS running in OpenStack and GCP.Providing Systems Administration and maintenance for our monitoring and alerting tools used for platform observability, which includes Grafana, Prometheus, AlertManager and ElasticAPM.Control the OS patching lifecycle including repositories maintenance, packages release and reports generation using Ansible/Terraform based automation tools.Work with security teams to ensure that the organisation's technology platforms, infrastructure and systems are hardened and have the right level of security observability.Work closely with our data centre partners' engineering teams ensuring all hardware processes from selection, specification, architecture and maintenance are as efficient and seamless as possible.Respond to any platform and infrastructure related issues that may arise and work with data centre partners, external service providers and vendors where required, ensuring that SLAs are being met.Participate in on-call rotation and respond to incidents and emergencies in a timely manner. Working alongside Customer Service Desk and Software Engineers and assist with conducting root cause analysis and post mortems.Identify opportunities to streamline and automate business processes using the available tools.Maintain up to date documentation of our environments, sharing knowledge freely with other teams as required.Communicate effectively with senior stakeholders, customers and delivery teams on platform and infrastructure related matters.What you'll bringMinimum of 3 years’ of system administrator experience working with Linux based systems (Ubuntu or CentOS) in a large scale, distributed Linux based production environment.Experience supporting 24x7 infrastructure and enterprise applications in medium sized enterprises.Significant understanding and working experience using Public and Private clouds and virtualisation platforms: OpenStack, Google Cloud Platform or AWS.Extensive experience with automation, configuration management using Ansible and/or Terraform and scripting in Linux environment (bash, python, etc.).Good knowledge of configuring and maintaining platform health monitoring tools like Prometheus, AlertManager, Grafana, ElasticAPM, Splunk or equivalent.In-depth understanding of network OSI model and web protocols such as TCP/IP, HTTP, DHCP and DNS.Knowledge of container orchestration systems like Kubernetes, Docker Swarm, Openshift.Experience using enterprise security tools including IDS/IPS, Content filtering or SIEM.Knowledge of services such as email/SMTP, web, IM, DNS, SNMP and demonstrated ability to troubleshoot system and network problems.Strong working knowledge of setting up and managing Active Directory / LDAP.Ability to work outside of normal business hours when needed, including international travel to office locations within the UK and Europe.Ability to meet project deadlines and work well under pressure.Full English proficiency, with excellent verbal and written communication skills, capable of conveying technical information to diverse audiences.What's in it for you (Spain)Private life and health insurance for you and your family.Four weeks per year to work from anywhere for eligible employees.Gym reimbursement.Company bus lines for convenient transportation applicable for employees Malaga based.Relocation package for you and your family including soft-landing package services to help you settle in (applicable for relocation to Malaga, if you are moving from a different city/country).Learning Pocket for personal development.A hybrid working model with flexible hours.3 volunteering paid days each year.Generous referral programme.Workplace perks such as gaming room with darts, pool, ping pong table, foosball, consoles and much more We also enjoy massages and a kitchen stocked with coffee, fruits, nuts and ice cream.What's in it for you (London)Private life and health insurance.Pension plan.Four weeks per year to work from anywhere for eligible employees.Gym reimbursement.25 days of annual leave plus weekday bank holidays.Learning Pocket for personal development.A hybrid working model with flexible hours.3 volunteering paid days each year.Generous referral programme.Excited about this opportunity? Scroll down to learn more about The WorkshopOur Beliefs and Commitment to You We value creativity and innovation from our diverse team. The Workshop welcomes candidates of all genders, orientations, disabilities, races, ages, nationalities, and beliefs. Great ideas come from great people who thrive on being empowered to improve our products and processesOur DNA We live by the motto "Experience First" for our customers, players, and employees. With 550 employees from 40 nationalities speaking nearly 30 languages, our offices in Málaga, Madrid, Auckland, and London focus on collaboration, knowledge-sharing, and well-being initiatives.Our Culture: At The Workshop, we foster an inclusive and multicultural environment where diversity is celebrated. As an Inventor, you will thrive in an environment led by:Global Innovation: Join a dynamic company pioneering cutting-edge technology worldwide with an environment that encourages new ideas and continuous growth.Personal Growth: Explore new opportunities through internal mobility programs.Well-being Support: Benefit from initiatives promoting work-life balance and personal development.Community Impact: Influence the tech community inside and outside of The Workshop and mentor others as we shape the future together.
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