Technical Functional Analyst

We are looking for a Technical Functional Analyst to act as a bridge between our high-level business/medical requirements and our technical team. In this role, you will not be writing code or designing user interfaces. Instead, you will be responsible for translating complex medical impact and sales criteria into abstract, generic, and technically robust functional definitions. As part of the Mediktor team, you will help define the product, user experiences, and interfaces for the software development team to build. You will join Agile team in charge of the continuous improvements of our product as well as the development and support of our different customer integrations. Your Mission: You will take high-level ideas and transform them into detailed blueprints for the development team. You must have the technical background to understand how the system works (APIs, databases, logic flows) and write tickets that a developer can implement without ambiguity. Key Responsibilities: Functional Definition: Analyze high-level requirements (medical impact, sales benefits) and transform them into detailed functional specifications, user stories, and acceptance criteria. Technical Documentation: Draft comprehensive technical documentation explaining business rules and features using diagrams, use cases, schemas, data flows, or any format that facilitates understanding. Create logic diagrams using UML, BPMN, or flowcharts (Lucidchart, FigJam) to visualize complex processes before implementation. Act as the primary point of contact for the technical team, resolving questions and writing detailed tickets/user stories with clear acceptance criteria. Create abstract wireframes or low-fidelity sketches to communicate functionality when data or feedback is incomplete. Propose solid product solutions based on industry standards and best practices when direct user data or feedback is unavailable. Analyze feedback from customers and competitors using Power BI. What you need to have: Bachelor’s degree in Computer Science, Software Engineering, or a similar technical field. Minimum 2–3 years in technical functional analysis, technical writing for software, or a similar role. Ability to read and understand API documentation and complex system logic. High level of Spanish and English (required for technical documentation). Mindset: Analytical, abstract thinker capable of defining generic, reusable functionalities rather than hard-coded, one-off features. What will make you shine: Previous experience as a developer. Experience in the Healthcare/MedTech sector (understanding medical compliance and impact). Experience using LLM tools (like GPT) to accelerate functional documentation. What you will find working with Mediktor: An exciting scale-up company sharing good vibes & excellent multicultural and team working environment An opportunity to grow and develop your career with us Flexible working hours, a hybrid working model (1 day on site per week) and the opportunity to work from anywhere for up to two weeks a year Amazing offices in an important historical location: The modernist Campus of Hospital Sant Pau. Our rooftop views are one of the best in the city Access to cheap meals in our canteen Competitive salary conditions Mediktor welcome pack Parking discounts around the office Health insurance package Cobee Card About us: Mediktor is an artificial intelligence-based platform designed to help navigate healthcare services. It is an end-to-end solution that guides patients through their healthcare process and supports healthcare professionals in decision making. With a sophisticated artificial intelligence engine and custom-designed avatars, it enables empathetic and engaging conversations in multiple languages. Our core technology is its clinically validated, AI-based triage system that evaluates symptoms and directs patients to the appropriate level of care. Recently, we have incorporated a new LLM-powered conversational layer that makes interaction more fluid, natural and empathetic, while keeping the clinical rigor of its validated engine intact. Mediktor's customers include health insurers, hospitals and health systems, government and public health agencies, and pharmaceuticals You can try our showcase application by yourself, and we will surely appreciate your feedback: Mediktor in the Apple App Store Mediktor in the Google Play Store Mediktor B2C web portal We invite you to be part of the team of one of the most important technology scaleups in the ehealth sector. We are a Barcelona-based and we are looking for motivated individuals who want to help us improve access to healthcare all over the world. Join us