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Company Description HE Space is a successful international space company, specialised in providing managed services and human resources to the international space sector for over 40 years. We hire space experts across Europe and cover the whole spectrum of space‑related activities, from engineering to science, software development, operations, marketing, finance and administration. Our employees contribute across groundbreaking programmes including Galileo, Copernicus, ExoMars, Iris2, ESA BASS, ESA GSPT, LISA Pathfinder, Euclid, the Ariane and Vega launchers, and the International Space Station. HE Space partners with CS Group and Sopra Steria to lead the European engineering and digital space market and provide highly skilled consulting. We are passionate about people and invest in you to support the development of the European space industry. Job Description As an Operational Specialist supporting services for the European GNSS Service Centre (GSC) of the Galileo system, you will: Monitor mission‑critical systems and services to ensure operational continuity; Detect, analyse and resolve Level 1 incidents promptly; Escalate complex issues to higher‑level support teams when necessary; Execute routine operational procedures and checklists; Maintain system availability and performance across Linux and Windows environments; Support virtualization platforms and containerised applications; Perform basic troubleshooting of network equipment and connectivity issues; Ensure proper functioning of monitoring and analysis tools; Log incidents and service requests in ticketing systems; Track and update incident status until resolution; Create and maintain accurate technical documentation for operational processes. Qualifications You will have the following qualifications and relevant experience: Bachelor’s degree in Computer Science, Telecommunications Engineering, or a related technical field; Minimum of 2 years of experience as a System or Operations Engineer; Experience with Linux and Windows operating systems; Experience with virtualization platforms and container technologies; Familiarity with monitoring and analysis tools; Familiarity with network equipment; Experience with ticketing systems and incident tracking tools; Holding a Personal Security Clearance (PSC); Ability to create and manage technical documentation; Experience or familiarity with satellite technologies or satellite navigation; Fluency in English is mandatory; knowledge of another European language is an advantage. Additional Information Location: Madrid, Spain. If you think you have what it takes for this job, please send your CV in English in Word or PDF by clicking the button “Apply for this job” quoting job SP‑HP‑25197. An exciting and dynamic international working environment awaits you Inclusive and committed employer: we work every day to combat discrimination and promote a respectful working environment. We encourage all applications and profiles. Last apply date: 26/11/2027. Seniority level Not Applicable Employment type Full‑time Job function Software Development, IT Services and IT Consulting, Business Consulting and Services #J-18808-Ljbffr
