Commercial Technician

hace 6 días


Madrid, España Chubblifefund A tiempo completo

Underwriting Operations Technician - Offline Chubb is the world's largest publicly traded property and casualty insurance company. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. If you are interested in progressing your career within one of the largest commercial insurers in the world, then we would love to hear from you The Underwriting Operations Technician - Offline role is to provide consistent and efficient end to end support for offline business handled in the UWR Centre, as well as support for language dependent tasks in branch. This includes, but is not limited, to tasks such as entering data into underwriting and various other systems required to track business, bespoke certificates, sanction checks, broker contact management, support project related tasks, QA, handling internal and external enquiries and credit control resolution. Prepare required policy documentation within agreed SLAs and quality standards and in line with Underwriter requirements. Support the management of Credit Control queries and conduct root cause analysis using data analysis skills. Support the development and implementation of business processing tools by acting as a Subject Matter Expert (SME) and assisting in requirements gathering and User Acceptance Testing (UAT). Service Delivery & Quality Adherence Maintain data quality through accurate input, demonstrating attention to detail. Lead change by owning processes, including systems UATs, and act as a key contact for new projects. Build strong working relationships with local teams and brokers, functioning as a trusted advisor. Adhere to Chubb information security standards (GDPR) and robust Quality Framework standards and procedures. Identify regular opportunities for improvement and support Business Improvement Initiatives and strategic projects. Participate in all regular team forums, including team meetings, monthly forums, and team events, demonstrating strong communication and interpersonal skills.


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