Fashion Support Consultant

Fashion Support Consultant (Croatian - speaking) - On-site IN02 page is loaded## Fashion Support Consultant (Croatian - speaking) - On-site IN02locations: ESP Barcelona - C/ de la Selva de Mar, 129time type: Full timeposted on: Posted Yesterdayjob requisition id: R Job Title:Fashion Support Consultant (Croatian - speaking) - On-site IN02Job Description**Experience the power of a game - changing career**Are you looking global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.If you’re looking to grow and be inspired, as a **Fashion Support Consultant in Barcelona (on-site),** you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.**Career growth and personal development**We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.**What you will do in this role**As a Fashion Support Consultant on our team, you will:- Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users’ demands.- Log call details onto call management systems and provide response and resolution within SLA.- Maintain service and product knowledge and expertise associated with applications specific to individual customers.- Escalate potential service issues initially with Mentor. To follow all the processes and procedures of the project.- Understand and comply with administrative duties**Your qualifications**Concentrix is a great match if you:- Are proficient or bilingual in Croatian with an advanced level of English- Have customer care skills – ability to listen to and understand the customers’ need- Can take ownership of, and progress calls to resolution or to escalate call to resolution- Have excellent communication skills and adaptability- Working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration is a plusIf you feel you don’t check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it’s this or another role.**What’s in it for you**- Full-time 39 hours/week temporary contract: Monday to Friday 9:00 to 18:00- Salary 18,978.62 euros gross/year + up to 1200 euros gross/year in bonus- Central location in Barcelona- Full paid training on the company and the project you'll be working on- Career development programs, specialized courses, and language classes**Experience the best version of you**At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”**Concentrix is an equal opportunity employer***We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.*R Location:ESP Barcelona - C/ de la Selva de Mar, 129Language Requirements:Croatian (Required), EnglishTime Type:Full time**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the**# **Mission:**### Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.# **Company Overview:**### We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix.Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.#J-18808-Ljbffr