Service Project Manager

Job Category : ServiceRequisition Number : SERVI Posted : December 26, 2025Full-TimeHybridLocations Showing 1 locationCenero employees are truly empowered to innovate at every level, in every function. We hire high-energy activators, that aren't afraid to leverage their passion and expertise. And we're agile, which means you can make a difference with your career, while learning, growing and having funOPPORTUNITY SUMMARYThe Service Project Manager (Audio-Visual) is a client facing role responsible for planning and executing project objectives specific to the deployment of Cenero’s Audio-Visual support services. Plan, initiate, and manage technology projects. Lead and guide the work of internal and customer technical teams. Monitor progress to assure deadlines, standards, and cost targets are met.LOCATIONThis is a hybrid position based in our Malvern, PA headquarters. You must be able to commute to Malvern at least 3 days per week.ESSENTIAL DUTIES AND RESPONSIBILITIESWork within Cenero’s project framework to coordinate all aspects of assigned project deliverables including:Develop project plan, schedule & milestonesVerify that scope and deliverables match stakeholder requirements and fit within business goalsManage and monitor all project activities according to planCoordinate and distribute project progress updates as required in planCoordinate and schedule all project resources, internal and externalManage and maintain project records, electronic files and database informationEnsure compliance with document management control processesMaintain and manage project financial plan and budget:Review, approve or elevate contract T&C’s as required based on business goalsManage labor expenses for internal resources and subcontractorsCoordinate all potential change ordersMonitor project activities for potential sales opportunitiesManage material deliveries, secure storage, and returnsWhen required, ensure that shipping, delivery and storage documentation is accurate and completeManage and monitor project risk with escalation as requiredEnsure compliance with time tracking and financial recordsManage acceptance testing, sign off and project close-outProvide project leadership :Assume ownership of project successAct in accordance with Cenero’s core values and professionally manage stakeholder expectationsProvide positive and effective communications to all stakeholdersParticipate in project meetings and site work as required by project planEnsure that all project resources have complete and accurate information required to fulfill their project roleEnsure that all project deliverables meet or exceed quality standards and are documented within the project quality control processOccasional travel to client sites as neededOther duties as assigned.SKILLSUnderstanding of construction project management, project management theory, and common scheduling practicesTechnical understanding audiovisual systems design, configuration, and installationTechnical understanding of IT network infrastructure and securityAdept with audiovisual best practices for implementationProven ability to significantly contribute toward or lead operation initiativesStrong interpersonal and communication skills (written and oral), with the ability to work effectively with all levels of the organization, both internally and externallyProven problem-solving skills and creative thinking to ensure success of objectivesAbility to motivate and effectively collaborate with project team members comprised of technical and administrative personnelAbility to work and think independently and ensuring to meet deadlinesDemonstrated customer service focus and present professional, client-facing communication skillsSUPERVISORY RESPONSIBILITIESCoordinate required activities with internal, external resources. Manage subcontractors and field personnel through Cenero processes and Operations Management. Does not directly manage personnel.QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and/or EXPERIENCEBachelor's degree in an appropriate engineering field; or three-to-five years related experience and/or training; or equivalent combination. Experience working with clients, contractors and IT professionals. Experience deploying/integrating control systems and control system programmingBENEFITS AND PERKSIndustry-leading healthcare coverage begins on your first day of employmentThere is no 90-day waiting period for your benefits to startBenefits includes medical, dental, vision, and prescription coverageNumerous opportunities for professional growth, and career advancementSavings and 401K Investments with company matchHealth Savings