Vice President- Operations
hace 7 días
Company Overview Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you'll love today Position Purpose: The Vice President - Operations is responsible for the daily oversight and leadership of a team of Operations Managers charged with achieving client deliverables through high-performance teams. The Vice President's role is that of coach and leader while holding his or her team accountable to ensure Operations Management and agents meet or exceed the standards set forth by Everise and the client. The Vice President also has significant client-facing interaction. Job Requirements: Monitor, track, and evaluate Operations' performance based upon pre-determined Key Performance Indicators (KPIs) and provide personal ongoing support and feedback to Managers and Sr. Managers to ensure all client deliverables are met and Everise standards are adhered to Be a regular presence on the production floor and actively interact with Sr. Managers, Managers, Supervisors, and Associates to ensure that they are engaged in productive work and systems are functioning properly Create an environment that makes Everise an employer of choice in the local market Manage functional direct and dotted-line areas to include Human Resources, Recruitment, Training, Quality, Technology, Facilities, and Security to ensure that local expectations are clear and deliverables are met Coordinate with Functional Heads to ensure that underperforming Managers meet expectations through the creation and implementation of written action plans Responsible for upward and downward communication both internally and as required to the client Participate in associate and supervisor selection and interviewing process Interact with clients demonstrating engaged leadership and detail orientation Other duties and responsibilities assigned by management of the company Knowledge At least 8-10 years of Call Center Operations experience in a leadership capacity Previous experience in healthcare programs is required If you've got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.
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Vice President- Operations
hace 7 días
Cabra del Santo Cristo, Jaén, España Everise A tiempo completoCompany OverviewJoin us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the...
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Vice President Structured Receivables
hace 1 semana
Boadilla del Monte, España Santander A tiempo completoVice President Structured Receivables Country : IT STARTS HERE Santander () is evolving from a global, high-impact brand into a technology-driven organization, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This...
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Vice President Structured Receivables
hace 1 semana
Boadilla del Monte, España Santander A tiempo completoVice President Structured Receivables Country : Spain IT STARTS HERE Santander () is evolving from a global, high-impact brand into a technology-driven organization, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible....
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Vice President Structured Receivables
hace 21 horas
Boadilla del Monte, España Santander A tiempo completoVice President Structured ReceivablesCountry: SpainIT STARTS HERE Santander () is evolving from a global, high-impact brand into a technology-driven organization , and our people are at the heart of this journey. Together , we are driving a customer-centric transformation that values bold thinking, innovation , and the courage to challenge what’s possible....
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Senior Fund Finance
hace 1 semana
boadilla del monte, España Santander A tiempo completoA leading financial institution is seeking a Vice President for the Fund Finance team in Madrid. This role involves leading the structuring and execution of fund finance deals, focusing on innovative solutions for private capital clients. Candidates should have substantial experience in structured finance and securitization, along with strong communication...
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Vp Capital Finance
hace 3 días
Boadilla del Monte, España Santander A tiempo completoVP Capital Finance - SCIB Country: Spain **WHAT YOU WILL BE DOING** Santander Corporate & Investment Banking is looking for a **Vice President - Capital Finance **in our Boadilla del Monte office (Madrid). **WHY YOU SHOULD CONSIDER THIS OPPORTUNITY** Santander Corporate & Investment Banking (SCIB) is Santander's global division that supports some of the...
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VP Fund Finance
hace 7 días
Boadilla del Monte, España Santander A tiempo completoVP Fund FinanceCountry: SpainVP Fund Finance (SCIB Madrid) SCIB is seeking a based in our Boadilla del Monte office. WHY YOU SHOULD CONSIDER THIS OPPORTUNITY At Santander Corporate & Investment Banking (Santander CIB), we support some of the most sophisticated corporate and institutional clients globally. We offer tailored solutions through a wide range of...
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VP Fund Finance
hace 2 días
boadilla del monte, España Santander A tiempo completoVP Fund FinanceCountry : Spain VP Fund Finance (SCIB Madrid) SCIB is seeking a based in our Boadilla del Monte office. WHY YOU SHOULD CONSIDER THIS OPPORTUNITY At Santander Corporate & Investment Banking (Santander CIB), we support some of the most sophisticated corporate and institutional clients globally. We offer tailored solutions through a wide range of...
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Pacs del Penedès, España PACS A tiempo completoGeneral Purpose The Regional Director of Quality Assurance and Monitoring supports regional operations by serving on the Regional Ops team, consults with and supports facility Medical Records Directors to achieve operational excellence in records keeping and quality assurance. The RDQAM reports to Regional Vice President of Operations. The RDQAM is to guide,...
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Pacs del Penedès, España PACS A tiempo completoThe Regional Director of Quality Assurance and Monitoring supports regional operations by serving on the Regional Ops team, consults with and supports facility Medical Records Directors to achieve operational excellence in records keeping and quality assurance. The RDQAM reports to Regional Vice President of Operations. The RDQAM is to guide, mentor, and...
