Graphic Design

Position OverviewMCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.We are seeking a Graphic Designer to join our team who will be responsible for assisting our in-house design team with graphic design and marketing duties for multiple businesses. The ideal candidate should be detail-oriented, organized, and creative. This role is responsible for the development and execution of sourcing and marketing strategies for multiple markets, including profiling target candidates and identifying appropriate sourcing and marketing levers to build top of funnel demand and effectively and efficiently attract non-exempt and exempt candidates.To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.Key ResponsibilitiesSeamlessly convert ideas into images, layouts, and other designs.Contribute to the comprehensive design process from conception to design, proofing, and production.Assist the design team with layout and design of projects including brochures, web content, social media assets, invitations, signage, and other graphics.Understand project requirements and adhere to management’s specifications and branding guidelines.Support the marketing department as needed with special projects, admin tasks, tracking metrics, etc.Candidate QualificationsProficiency with design platforms including but not limited to Adobe Photoshop, Illustrator, InDesign, and Figma.Knowledge of layouts, graphic fundamentals, typography, print, and web design.Compelling portfolio of work over a variety of creative projects.Strong initiative, and the ability to communicate about creative concepts with colleagues of different professional backgrounds.Understanding of trends and best practices for using graphics to communicate effectively via digital channels and with diverse audiences.Ability to plan ahead and meet deadlines on complex and multi-stakeholder projects.Experience working with internal creative teams, navigating projects to completion, helping manage, and creating strong working relationships.Knowledge of modern marketing and technology, and the ability to quickly understand complex concepts and explain to stakeholders.Experience working with data, analytics, and research to iterate and test.Compensation DetailsAt MCI, your hard work deserves recognition and rewards. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.What You Can Expect From MCIHMO Coverage plus a dependent.Dental Coverage: In-house dental assistance worth ₱5,000, giving you easier access to quality care.Free meal during training.Career growth and learning.Allowances for rice, clothing, laundry and meals.Performance and loyalty bonuses.Frequent disinfection, fogging of workplace.Opportunities for growth and promotion.Employee shuttle services.Company retreats and off-site events.Sharpen your social skills while meeting awesome people and making new friends.Plus, more in-office rewards, raffles, recognition gifts, and treatsPhysical RequirementsThis job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.Conditions of EmploymentMust be authorized to work in the country where the job is based.Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.Must be willing to submit to drug screening. Job offers are contingent on drug screening results.Reasonable AccommodationConsistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.Equal Opportunity EmployerAt MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal‑opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.About MCIMCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest‑Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech‑enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP),