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About the role Our team is at the heart of our success. You’ll be part of a culture where everyone is respected, included, and encouraged to grow. We value continuous learning, uphold a high work ethic, and have fun along the way. We are looking for a hands‑on and proactive IT Administrator & Technician to be the primary on‑site IT contact for our office in Barcelona and production center in Sant Climent de Llobregat. You will take ownership of day‑to‑day IT operations, provide on‑site support to end‑users, and independently resolve IT issues. This role requires strong autonomy, initiative, and a problem‑solving mindset. You will also act as smart hands for our central IT and Network teams, supporting basic network and infrastructure‑related tasks on‑site. Your daily tasks will include Provide on‑site IT support for office and production center users. Act as the main IT person on‑site , owning and resolving issues independently. Prepare, deploy, and maintain IT equipment for onboardings and device replacements (PCs, laptops, iOS tablets and phones, printers, scanners, and other production IT equipment). Troubleshoot hardware, OS, application, and peripheral issues. Assist IT Network & Infrastructure teams with on‑site tasks (smart hands). Support and maintain IT workplace tools and systems. Document solutions and follow IT processes and best practices. Your qualifications 2+ years of experience in IT support or a similar hands‑on role. Strong ability to work independently and proactively . Experience supporting Windows and macOS endpoints . Basic IT networking knowledge for troubleshooting and on‑site setups. Good communication skills and a user‑focused mindset. Nice to Have (Can Be Taught) Experience with tools like Okta, Google Workspace, Microsoft 365, Atlassian, Intune, Jamf. Basic scripting (PowerShell, Bash, Python). IT certifications (e.g. CompTIA A+, Microsoft, Google, Okta). What we offer A global, inclusive team that’s as supportive as it is ambitious and serious about getting things done. An opportunity to work in a modern and welcoming office in Barcelona and at our production center in Sant Climent de Llobregat. Flexible working hours (start your day as late as 11 AM). Private health insurance. 2 extra paid days off to focus on your mental or physical well‑being. 1 extra paid day off to celebrate a Birthday or any other celebration of your choice. Access to mentorship, internal meetups, and hackathons, both on‑site and online. Free and healthy lunch if you work from the Rīga office. Design and order your own merch using our platforms with an employee discount. Exciting team‑building events and parties you’ll never forget FYUL is the engine that powers on‑demand commerce at global scale Formed in 2024 through the merger of Printful , Printify , and Snow Commerce , we bring together tech, talent, and infrastructure to help people turn ideas into beautiful products. From solo creators to entertainment giants, FYUL powers merch that connects with millions, backed by advanced tech, premium production, and global reach. We're a fast‑growing global company working toward powering great brands, great experiences, and great people. Equal‑opportunity employer We are an equal‑opportunity workplace . We’re committed to diversity and inclusion and make hiring decisions based solely on qualifications, merit, and work experience. How to apply If you think you’d excel in this role, send us your resume in English, showing us why you are the right person for the job. Interested, but don’t think this is the right fit for you? Feel free to share it with friends and check out other open positions at our career site. We’re always looking for creative and driven minds to join our ever‑growing team #J-18808-Ljbffr
