Senior Sales Development Representative

Job Title Senior Sales Development Representative At Amadeus, we connect travel and technology to create better journeys for everyone. As an Inside Sales Representative, you will play a key role in driving business growth through virtual engagement. You will build strong customer relationships, create new opportunities, and support sales processes that deliver meaningful value. You'll work in a collaborative, global environment where innovation, learning, and diverse perspectives are encouraged. What You'll Do Identify, qualify, and develop new sales opportunities while maintaining a clear and structured pipeline in CRM and supporting quarterly sales planning through data and analytical tools. Convert inbound and outbound leads into revenue through consultative, value-driven sales conversations, using virtual selling tools (Teams, Zoom, etc.) and meeting defined activity and coverage targets. Promote Amadeus products, services, and solutions through virtual meetings, webinars, digital events, and roadshows, delivering compelling demos and presentations. Prepare proposals and quotations in line with approved pricing; negotiate commercial terms and close net-new, cross-sell, up-sell, and renewal opportunities. Coordinate and contribute to RFP/RFI responses and manage follow-ups to progress opportunities. Support customer onboarding and adoption using digital tools, clearly articulating Amadeus' value proposition and guiding customers through implementation processes. Act as the primary point of contact for customers, building long-term relationships and sharing feedback, market insights, and competitive intelligence to improve the customer experience. Actively participate in campaign-driven sales activities by managing campaign-generated leads, analyzing outcomes (e.g., webinars), and logging activities accurately in CRM. Monitor and manage pipeline to ensure healthy opportunity flow and achievement of sales targets. Collaborate with internal stakeholders and product experts to strengthen customer relationships and increase the probability of successful sales. About the Ideal Candidate Ability to identify new business opportunities and effectively qualify leads. Understanding of remote sales processes, pipeline management, and CRM tools. Clear and confident communication skills, able to explain product concepts and business value. Strong relationship-building skills and the ability to influence stakeholders. Basic negotiation skills and commercial awareness. Proficiency in German and English. A collaborative mindset and ability to work effectively within diverse, international teams. What We Can Offer You A complete rewards offer - Amadeus provides attractive remuneration packages. A truly global DNA - Everything at Amadeus is global, from our people to our processes and culture. Great opportunities to learn - On-the-job training, formal learning activities, and daily interactions with colleagues. A caring environment - Supporting both career and personal life. A hybrid working model - Flexible ways of working to support productivity. A diverse and inclusive community - Leveraging diversity to drive innovation and collaboration. A reliable company - Trust and reliability drive our relationships with customers, partners, and employees. A critical mission and purpose - Contributing to the future of travel through innovative technology. LI-EMEA Diversity & Inclusion Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience. Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.