Customer Success Agent
hace 3 días
⛵ About our crew Click&Boat is a rental platform product of Boats Group, the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by 500,000 boats from across the globeClick&Boat is the European leader in boat rentals . Our marketplace makes boating accessible around the world — from a day trip to a week-long adventure — while enabling private and professional boat owners to generate additional income through rentals.To support this growth, we are hiring a Customer Success Agent to join a dynamic team in our Barcelona office and continue building a world-class, creative organization by finding the best talent for our incredible culture. Job description The Team You will join Click&Boat’s Customer Care Team, a small and dynamic group dedicated to ensuring smooth communication and problem resolution between boat owners and renters.The team is made up of one Head of Customer Care, one Team Lead, and three full-time agents, reinforced by a large seasonal team during the high season. In this role, your main focus will be to manage daily customer inquiries and tickets, handling service issues, complaints, and claims between boat owners and renters. You will report directly to the Team Lead while also working closely with the Head of Customer Care to coordinate trainings, support seasonal agents, and contribute to process improvements that help maintain a consistent level of service quality.
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Boat Rentals: Customer Success Agent
hace 2 días
Barcelona, España Click&Boat A tiempo completoA leading boat rental platform in Spain seeks a Customer Success Agent for their Barcelona office. You will manage customer inquiries, resolve complaints, and support a dynamic customer care team. The ideal candidate has customer service experience, problem-solving skills, and is fluent in Spanish and English. This is a full-time position that offers...
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Boat Rentals: Customer Success Agent
hace 2 días
barcelona, España Click&Boat A tiempo completoA leading boat rental platform in Spain seeks a Customer Success Agent for their Barcelona office. You will manage customer inquiries, resolve complaints, and support a dynamic customer care team. The ideal candidate has customer service experience, problem-solving skills, and is fluent in Spanish and English. This is a full-time position that offers...
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Boat Rentals: Customer Success Agent
hace 3 horas
Barcelona, España Click&Boat A tiempo completoA leading boat rental platform in Spain seeks a Customer Success Agent for their Barcelona office. You will manage customer inquiries, resolve complaints, and support a dynamic customer care team. The ideal candidate has customer service experience, problem-solving skills, and is fluent in Spanish and English. This is a full-time position that offers...
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Customer Success Agent
hace 6 días
Barcelona, España EF Education First A tiempo completoEF English Live Sales Team is looking for an enthusiastic Customer Success Agent to join our European team in Barcelona's office. - As a Customer Service Agent, you will be responsible for ensuring that our customers engage and learn within our EF English Live platform, a platform where they learn English online. - The Customer Service Agent is responsible...
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Customer Service Agent Dutch Speaking
hace 1 día
Barcelona, España Digital Customer Care Company BV A tiempo completo**Remote job. Start on August 1st.** Looking for a varied remote agent role within an innovative global business? Able to speak Dutch? Then we’re looking for you! Digital Customer Care Company in Amsterdam, The Netherlands, is looking for people with a high level of Dutch for the position of Customer Service Agent. **Our story (the short...
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Customer Success Agent
hace 1 semana
Barcelona, España Click & Boat A tiempo completoAbout our crew Click&Boat is a rental platform product of Boats Group, the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day...
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Customer Success Manager
hace 3 días
Barcelona, España Zynap A tiempo completoAbout Zynap Zynap is redefining how companies defend themselves in cyberspace, building the first AI agent workflow platform for preventive cybersecurity. Our AI-driven platform acts as the operational brain for security teams, automating what slows them down, connecting what’s fragmented, and transforming threat intelligence into proactive defense. By...
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Customer Success Trainee
hace 6 días
Barcelona, España ActioGlobal A tiempo completoActioGlobal is a boutique management consulting company with customers in 32 countries, 24 sectors. We transform leading brands such as Pepsico, Unilever, Nestlé, Danone, Siemens, BASF, Adevinta, Canon, etc. ActioGlobal believes in the power of business and work to change the world and to do good. Companies impact our day-to-day lives in many significant...
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Bilingual Customer Success Associate
hace 3 días
Barcelona, España Click&Boat A tiempo completoA leading boat rental platform in Barcelona is seeking a Customer Success Agent to handle customer inquiries and ensure smooth operations. The role requires native Spanish and fluent English skills, with a focus on problem-solving and delivering excellent service. Responsibilities include managing tickets, mediating disputes, and training seasonal staff....
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Customer Success Agent
hace 1 semana
Barcelona, España Dexma A tiempo completoAbout Spacewell Energy (Dexma) Serving more than 10,000 organisations across +30 countries, DEXMA by Spacewell is a leading provider of Energy Management Software for commercial and industrial buildings. The DEXMA Platform is a cloud-based AI software that combines Big Data Analytics with Energy Efficiency to help thousands of facility managers, energy...