French speaking Customer Service and Technical Support Advisor with English
hace 6 días
French speaking Customer Service and Technical Support Advisor with English We are looking for a French speaking Customer Service and Technical Support Advisor with English. Purpose of the role We would like to have experts to become ambassadors of our brands. We would like our experts to provide 360º support to all our brands in presales and aftersales scenarios, including physical stores and e commerce, basic technical support for troubleshooting and backoffice tasks. Requirements C2 Level of French Advanced level of English Listening and understanding capacity Empathy (Understanding others) Customer focus Problem solving and Technical learning Integrity and trust Conflict management Desirable experience Digital (User level)/ e-commerce user. Cross-Selling Up-Selling. Social Media User A plus if they have previous experiences in services in store attending consumer´s on these product categories Desirable Skills Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions Entrepreneurship: Having a mindset characterized by innovation, creativity, risk‑taking, and a proactive approach to problem‑solving and opportunity identification Benefits 38.5h/week, rotating shifts from Monday to Friday, from 08.00 to 18.00 Salary: 20.904,51€ gross/year Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project) Individual career plans with the potential to grow within the company, our team is continuously expanding and new opportunities are open often Excellent work environment and team building activities in a dynamic and international environment Diversity, Equity & Inclusion TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences. Seniority level Entry level Employment type Contract Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at TP by 2x #J-18808-Ljbffr
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French speaking Customer Service
hace 3 días
Barcelona, España TP Spain A tiempo completoDescriptionWe are looking for a French speaking Customer Service & Technical Support Advisor with English. Purpose of the roleWe would like to have experts to become ambassadors of our brandsWe would like our experts to provide 360 º support to all our brands in presales and aftersales scenarios, (including physical stores and e commerce), basic technical...
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Barcelona, España TP group A tiempo completoFrench speaking Customer Service and Technical Support Advisor with EnglishWe are looking for a French speaking Customer Service and Technical Support Advisor with English.Purpose of the roleWe would like to have experts to become ambassadors of our brands. We would like our experts to provide 360º support to all our brands in presales and aftersales...
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Barcelona, España Teleperformance Spain A tiempo completoWe are looking for a French speaking Customer Service and Technical Support Advisor with English. Purpose of the role We would like to have experts to become ambassadors of our brands We would like our experts to provide 360 º support to all our brands in presales and aftersales scenarios, (including physical stores and e commerce ), basic technical support...
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Barcelona, España Teleperformance Spain A tiempo completoWe are looking for a French speaking Customer Service and Technical Support Advisor with English. Purpose of the role We would like to have experts to become ambassadors of our brands We would like our experts to provide 360 º support to all our brands in presales and aftersales scenarios, (including physical stores and e commerce ), basic technical support...
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Bilingual French‑English Tech Support
hace 6 días
barcelona, España TP group A tiempo completoA leading IT services firm in Barcelona is seeking a French speaking Customer Service and Technical Support Advisor. This entry-level position welcomes candidates proficient in both French and English, capable of providing essential support and maintaining customer relations. Responsibilities include aiding in presales and aftersales scenarios, handling...
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Barcelona, Barcelona, España Teleperformance Spain A tiempo completoWe are looking for a French speaking Customer Service and Technical Support Advisor with English.Purpose of the roleWe would like to have experts to become ambassadors of our brandsWe would like our experts to provide 360 º support to all our brands in presales and aftersales scenarios, (including physical stores and e commerce), basic technical support for...
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Barcelona, Barcelona, España TP A tiempo completoWe are looking for a French speaking Customer Service and Technical Support Advisor with English.Purpose of the roleWe would like to have experts to become ambassadors of our brandsWe would like our experts to provide 360 º support to all our brands in presales and aftersales scenarios, (includingphysical stores and e commerce), basic technical support for...
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Barcelona, Barcelona, España Teleperformance Spain A tiempo completoWe are looking for a French speaking Customer Service and Technical Support Advisor with English.Purpose of the roleWe would like to have experts to become ambassadors of our brands We would like our experts to provide 360 º support to all our brands in presales and aftersales scenarios, (including physical stores and e commerce), basic technical support...
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Barcelona, España TP A tiempo completoOverview Dutch speaking Customer Service and Technical Support Advisor with English. Purpose of the role: We would like our experts to become ambassadors of our brands and to provide 360° support to all brands in presales and aftersales scenarios (including physical stores and e-commerce), basic technical support for troubleshooting and backoffice tasks....
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French-Speaking Customer Success
hace 4 días
Barcelona, España TP Spain A tiempo completoA leading company in customer support is looking for a French speaking Customer Service & Technical Support Advisor proficient in English. This role involves providing comprehensive support to customers in both presales and aftersales scenarios, troubleshooting, and back-office tasks. The ideal candidate will have a C2 level in French and advanced English,...
