German-Speaking Customer Service Representative Hybrid, Only 6 Office DaysMonth
hace 1 día
Join CPM International a vibrant marketing services company with a global presence in over 30 countries as a German Customer Care representative We focus on customer service sales and technical support solutions for a diverse range of clients worldwide. Whether youre seeking full-time or part-time opportunities youll be part of a dynamic team that values belonging commitment communication creativity curiosity diversity and drive. Our multilingual environment is tailor-made for those who thrive on connecting with people and delivering exceptional customer experiences. If youre passionate about providing top-notch support and eager to make a difference we want to hear from you Tasks Whats your Mission Customer Advocate: Act as a passionate advocate for our customers ensuring their needs and concerns are addressed effectively and efficiently. Product Expert: Develop and maintain a deep understanding of our products and services to provide accurate and insightful information to customers. Omnichannel Specialist: Deliver seamless and exceptional customer support across all channels including phone email chat and social media. Problem Solver: Analyse customer issues identify root causes and proactively offer personalized solutions. Brand Ambassador: Authentically represent the brand and its values in every interaction fostering positive customer relationships. Requirements Your Experience Our Future Excellent Communication: Fluent in German with exceptional grammar and spelling. Strong English Proficiency: Fluency in both written and spoken English Customer-Centric Approach: A genuine passion for delivering outstanding customer service with the ability to handle sensitive calls with empathy and understanding. Strong Administrative & Analytical Skills: Proven ability to manage administrative tasks efficiently and accurately with a keen eye for detail. Proactive Problem-Solving: A professional and proactive approach to identifying and resolving customer issues effectively. Benefits Your Benefits Package Start Date: November 2025 Hours: 39 hours/week. Work Schedule: We offer different schedules to match different shifts. Salary: gross per year Holidays: 24 calendar days (pro-rata). Work Model: Hybrid (6 days per month at the office). Training: 1-2 weeks of training from Monday to Friday - 9:00 am to 6:00 pm. Office Location: Barcelona (La Sagrera). Additional Perks Career Growth: Ongoing training and development. Well-being Support: Confidential counselling and resources. Perks & Discounts: Exclusive offers and rewards. Health Benefits: Discounted health insurance. Skill Development: LinkedIn learning and certifications. Lets chat about your future at CPM International Key Skills Typing Data Entry Customer Service Basic Math Computer Skills Windows Banking Upselling Pricing Sanitation Cash Handling Stocking Employment Type: Employee Experience: years Vacancy: 1 Yearly Salary: 20000 - 22000 #J-18808-Ljbffr
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