Senior Consultant
hace 1 día
WHO WE ARE Konecta is a leading innovative global service provider in customer management business process and digital outsourcing, with 120,000 passionate employees working in 30 languages across 4 continents and 26 countries. Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions - including acquisition, retention, customer service, technical support, and collection - all based on a sustainable business model. These services are built on a portfolio of world-class expertise covering customer experience and process management, digital solutions and cutting-edge technologies.Headquartered in Madrid, Konecta delivers global revenues of €2 billion with more than 500 clients, covering some of the biggest names in telecoms, energy, banking, mobility, retail, and e-commerce.MISSION OF THE ROLEWe are seeking a dynamic and technically astute CX Consultant to join our growing team. In this role, you will serve as the technical bridge between our sales team and our clients, driving the adoption of cutting-edge Contact Center as a Service (CCaaS) solutions.Architect high-level solutions primarily on the Genesys platform (Genesys Cloud CX), ensuring alignment with client infrastructure (CRM integrations, WFM, Reporting).Leverage knowledge of the broader CCaaS landscape (specifically Five9 and Amazon Connect) to perform competitive analysis and migration strategies.Handover: Ensure a smooth transition from the sales cycle to the professional services/implementation team by providing detailed architectural documentation.Close the Loop: Drive the evolution of our Service Portfolio by feeding market insights and technical learnings back to the team, effectively closing the feedback loop between Sales and DeliveryREQUIREMENTS Required Qualifications Experience: 3+ years of experience in a Pre-Sales, Solution Consulting, or Technical Sales role specifically within the Contact Center industry.Genesys Expertise: Deep technical understanding and configuration knowledge of Genesys (Genesys Cloud CX certification is a strong plus).Bilingual proficiency (C1/C2 or Native) in English and Spanish is mandatory. CX/CRM systems: experience with integration of CX/CRM systems Preferred Qualifications Multi-Platform Knowledge: Technical Stack: Familiarity with WebRTC, SIP, API integrations (REST), and Cloud platforms (AWS, Azure).Experience with conversational AI (Google CCAI, Lex), WFM tools, and CRM integrations (Salesforce, Zendesk, Microsoft Dynamics).
-
Application Senior Consultant Fullstack
hace 3 semanas
Valencia, España STRATESYS A tiempo completoTras más de 27 años ejecutando más de 1.500 proyectos y desarrollando soluciones tecnológicas de negocio , Stratesys se ha consolidado como una multinacional líder en servicios digitales y una de las mayores especialistas en tecnología SAP y Salesforce . ¿No sabe con seguridad qué habilidades necesitará para esta oportunidad? Simplemente lea la...
-
SAP Senior Consultant
hace 1 día
Valencia, España Shakers A tiempo completoAt Shakers , we’re looking for a Senior SAP Webdynpro Java Consultant to join a well-known international retail company with strong tech foundations and long-term vision. This is a freelance project (4–5 months) where you’ll play a key role in maintaining, evolving and modernising critical SAP platforms , working closely with functional and BASIS...
-
Application Senior Consultant Fullstack
hace 2 semanas
Valencia, España STRATESYS A tiempo completoTras más de 27 años ejecutando más de 1.500 proyectos y desarrollando soluciones tecnológicas de negocio, Stratesys se ha consolidado como una multinacional líder en servicios digitales y una de las mayores especialistas en tecnología SAP y Salesforce. Actualmente, tenemos una vacante abierta para el puesto de Application Senior Consultant Fullstack,...
-
Senior SAP QM Consultant
hace 1 día
Valencia, España RED Global A tiempo completoA leading consulting firm in Spain is looking for a Senior SAP QM Consultant to join an ongoing implementation project. The ideal candidate must have senior-level experience in SAP QM, strong hands-on configuration skills, and full lifecycle project experience. The role involves integration with PP, MM, and EWM modules, and requires fluency in Spanish and a...
-
SAP QM Consultant
hace 4 semanas
Valencia, España RED Global A tiempo completoRED Global is looking for a Senior SAP QM Consultant to join an ongoing SAP implementation project in Spain. Key skills: • Senior experience in SAP QM • Strong hands-on configuration • Full lifecycle: design, build, testing, go-live, support • Integration with PP / MM / EWM • Spanish-speaking, English B2 • Hybrid working (Spain) •...
-
SAP QM Consultant
hace 1 día
Valencia, España RED Global A tiempo completoRED Global is looking for a Senior SAP QM Consultant to join an ongoing SAP implementation project in Spain. Key skills: Senior experience in SAP QM Strong hands‑on configuration Full lifecycle: design, build, testing, go‑live, support Integration with PP / MM / EWM Spanish-speaking, English B2 Hybrid working (Spain) Start: Immediate Duration: 6 months +...
-
SAP QM Consultant
hace 4 días
Valencia, España RED Global A tiempo completoRED Global is looking for a Senior SAP QM Consultant to join an ongoing SAP implementation project in Spain. ¿Es usted el candidato adecuado para esta oportunidad? Asegúrese de leer la descripción completa a continuación. Key skills: • Senior experience in SAP QM • Strong hands-on configuration • Full lifecycle: design, build, testing, go-live,...
-
SAP Mm Senior Consultant, Valencia
hace 1 semana
Valencia, España IKONS IBERICA A tiempo completoSAP MM Senior Consultant ¿Te gustaría formar parte de un equipo internacional en una empresa industrial sólida y en crecimiento? Buscamos un/a Consultor/a SAP MM con entre 4 y 6 años de experiência, para incorporarse directamente en cliente final, con participación en proyectos de implantación globales. **Funciones principales**: Participar...
-
Application senior consultant fullstack
hace 4 días
Valencia do Sil, España STRATESYS A tiempo completoTras más de 27 años ejecutando más de 1.500 proyectos y desarrollando soluciones tecnológicas de negocio, Stratesys se ha consolidado como una multinacional líder en servicios digitales y una de las mayores especialistas en tecnología SAP y Salesforce.Inscríbase (haciendo clic en el botón correspondiente) después de revisar toda la información...
-
Valencia, España Krell Consulting A tiempo completoBusiness Consultant | Experto Senior MicrostrategyDescripción del puesto:EnKrell Consulting , buscamos unConsultor de Negocio / Especialista en Microstrategycon una trayectoria excepcional y consolidada para integrarse en proyectos de BI de alto impacto. Este perfil requiere una combinación única de maestría técnica en la herramienta y una sólida...
