Customer Success Manager
hace 1 semana
Descripción del trabajo Shiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night. Built on the Shiji Platform—the only truly global hotel technology platform—Shiji’s cloud-based portfolio includes Property Management System Point of Sale Guest engagement Distribution Payments Data intelligence solutions for over 91,000 hotels worldwide, including the largest chains. The best hotels run on Shiji—day and night. To support our Customer Success team, we are looking for a young-minded, vibrant, high-energy, proactive and detail-oriented Customer Success Manager, with experience in Customer Support and the ability to analyze customer behavior metrics to recommend key actions within their organization to increase the adoption of Reviewpro Reputation features in the DACH Market. Responsabilidades Provide training to our clients on the Reviewpro Reputation tool and key hospitality best practices Constant proactive monitoring of client engagement and health/happiness levels and regular interactions with clients (phone, email, etc.) Work closely with the Customer Success Team to follow up on bugs and issues Supporting the renewal process in collaboration with the Customer Success and Sales Teams Calificaciones Native / Professional level of German and English Preference for experience in customer success roles / hospitality industry Modelo de trabajo Hybrid model of work, opportunity to work (partially) remotely. Soporte A modern workplace in one of our multinational offices, of course as much coffee, tea and fruit as you need to get into the flow. Crear una alerta de empleo para esta búsqueda #J-18808-Ljbffr
-
Customer Success Manager
hace 2 semanas
madrid, España Quanta A tiempo completoHigh growth SaaS cybersecurity vendor in Valencia are looking for an experienced Senior Customer Success Manager to help drive retention, renewal and upselling for their growing customer base. This role will be handling some of the largest and most strategic customers, plus being a key player in the Customer Success team. What it takes 2-5+ years of...
-
Enterprise Customer Success Manager
hace 4 días
Madrid, España Pactum AI A tiempo completoOverviewPactum is seeking a results-driven Customer Success Manager in Spain to drive value realization and long-term success for our enterprise customers using Pactum’s agentic AI platform. You will guide customers through best-practice adoption, ensure measurable outcomes post-deployment, and serve as the trusted advisor maximizing impact across their...
-
Customer Success Manager
hace 10 horas
Madrid, España indigitall A tiempo completoCustomer Success Manager at IndigitallHybrid | MadridAt Indigitall, we’re reshaping how companies connect with their customers, instantly, meaningfully and at scale. Through our Omnichannel CPaaS platform , we help Europe’s largest brands to communicate with billions of devices every day, turning conversations into real business impact.Now, we’re...
-
Customer Success Manager
hace 11 horas
Madrid, España indigitall A tiempo completoCustomer Success Manager at Indigitall Hybrid | Madrid At Indigitall, we’re reshaping how companies connect with their customers, instantly, meaningfully and at scale. Through our Omnichannel CPaaS platform , we help Europe’s largest brands to communicate with billions of devices every day, turning conversations into real business impact. Now, we’re...
-
Customer Success Manager
hace 8 horas
Madrid, España indigitall A tiempo completoCustomer Success Manager at Indigitall Hybrid | Madrid At Indigitall, we're reshaping how companies connect with their customers, instantly, meaningfully and at scale. Through our Omnichannel CPaaS platform , we help Europe's largest brands to communicate with billions of devices every day, turning conversations into real business impact. Now, we're looking...
-
Customer Success Manager
hace 9 horas
Madrid, España indigitall A tiempo completoCustomer Success Manager at Indigitall Hybrid | Madrid Descubra exactamente qué habilidades, experiencia y cualificaciones necesitará para tener éxito en este puesto antes de enviar su solicitud a continuación.At Indigitall, we’re reshaping how companies connect with their customers, instantly, meaningfully and at scale. Through our Omnichannel CPaaS...
-
Customer Success Manager
hace 5 días
Madrid, España EVS A tiempo completoScope The Customer Success Manager supporting the
-
Customer Success Manager
hace 2 semanas
madrid, España Planet A tiempo completoOverview Join our team as a Customer Success Manager (PMS) , where you'll be responsible for driving customer satisfaction and retention of our market-leading PMS and
-
Customer Success Manager
hace 15 horas
Madrid, España indigitall A tiempo completoCustomer Success Manager at IndigitallHybrid | MadridAt Indigitall, we're reshaping how companies connect with their customers, instantly, meaningfully and at scale. Through our Omnichannel CPaaS platform, we help Europe's largest brands to communicate with billions of devices every day, turning conversations into real business impact.Now, we're looking for...
-
Customer Success Manager
hace 20 horas
Madrid, España indigitall A tiempo completoCustomer Success Manager at Indigitall Hybrid | Madrid At Indigitall, we’re reshaping how companies connect with their customers, instantly, meaningfully and at scale. Through our Omnichannel CPaaS platform , we help Europe’s largest brands to communicate with billions of devices every day, turning conversations into real business impact. Now, we’re...
