Senior Solutions Engineer

Senior Solutions Engineer Murphy AI is a next-generation debt collection platform powered by artificial intelligence, designed to optimize recovery rates while maintaining respectful and personalized communication. Our advanced automation streamlines the process of collecting overdue invoices for businesses, providing a seamless and effective solution. We're tackling one of the toughest challenges in fintech: making debt recovery more efficient, autonomous and scalable. Our AI-powered agents adapt instantly, engaging with debtors across channels such as voice, email and SMS to maximize results while preserving trust. By combining advanced artificial intelligence with powerful automation, we're setting a new standard for how businesses recover payments. About the Role As a Senior Solutions Engineer at Murphy, you are the technical and strategic partner for our most important clients. You will own complex post‐sales relationships end‐to‐end, define architectures, lead high‐impact implementations, and ensure our enterprise clients unlock maximum business value from Murphy. You bring strong technical depth, excellent client leadership, and the ability to operate autonomously in high‐stakes environments. You'll collaborate closely with engineering, product, and GTM to deliver exceptional outcomes at speed. Responsibilities Own technical relationships with enterprise and strategic accounts, from onboarding to renewal. Translate complex business needs into scalable solution architectures, integrations, and execution plans. Lead technical deployments, ensuring reliability, performance, and long‐term scalability. Act as the voice of the client in product discussions, influencing roadmap with high‐quality insights. Triage and resolve highly complex issues across APIs, data pipelines, workflows, and integrations. Proactively analyze client usage to drive optimization and prevent future issues. Produce advanced solution documentation, integration specs, and architecture diagrams. Coordinate cross‐team technical initiatives, leading execution with product, engineering, and operations. Communicate progress and risk clearly to both internal teams and executive‐level client stakeholders. Maintain high standards of speed, quality, and reliability. Identify and shape upsell opportunities through technical insight and business alignment. Support key GTM initiatives, helping unlock growth within enterprise accounts. Mentor junior and mid‐level Solutions Engineers and raise the technical bar across the org. Requirements 4+ years in Solutions Engineering, Implementation Engineering, Technical Consulting, or highly relevant technical roles. Engineering, data, or technical background. Proven track record owning large/complex accounts and integrations. Excellent problem‐solving skills under pressure. Strong architectural thinking and ability to communicate with both technical and non‐technical audiences. Autonomous, proactive, and highly accountable. Fluent English, Spanish and other languages are a plus. Bonus: experience in AI, fintech, payments, or debt recovery environments. This role involves occasional short trips to the UK and other European destinations to visit clients, so availability for travel is required. What We Offer Salary: €60,000–€75,000 gross/year Stock options: Because we all build Murphy together – you'll own a piece of what we're creating. Impact: Be part of our startup journey from day one, playing a key role in our growth and building something meaningful from the ground up. Learning: Continuous development through trainings, knowledge‐sharing, and exposure to other top‐tier startups in our ecosystem. Healthy meals: No more boring tupperware – enjoy daily meals with Nora Foods & Kombo. We cover 50% of each order Cobee card: Flexible compensation for transport and restaurants, so you can make the most of your net salary. Ride into work: Forget traffic jams – hop on your Panot e‐bike and cruise to the office We cover 50% of your subscription. Hybrid & Flexible: Our default setup is hybrid – 3 days a week at our office in Poblenou, surrounded by a thriving tech scene, and 2 days of remote work. But if there's one thing that defines us, it's flexibility: we trust you to organize your time and space in the way that helps you do your best work. Our Process First Interview – Getting to Know You: A conversation with a future teammate who's excited to find a new colleague. We'll talk about your story, what drives you, and what you're looking for next—no trick questions, just a genuine exchange. Second Interview – Deep Dive: You'll meet the Hiring Manager and potentially another team member. This is a more technical discussion where we explore your skills in detail, walk through real scenarios, and answer any questions you might have about the role. Tech Assessment or Business Case: A practical exercise to see how you approach challenges similar to those you'd tackle at Murphy. You'll have time to reflect and showcase your thinking—no rush, no surprises. Coffee at the Office with the Founders: Finally, you'll join us in our Barcelona office for a relaxed coffee with the founders and the Hiring Manager. It's the perfect opportunity to experience our culture firsthand and meet more of the team who could soon be your colleagues. Equal Employment Opportunity We are committed to building a diverse, inclusive, and equitable workplace where everyone, regardless of background, identity, or experience, feels valued and empowered to thrive. We believe that different perspectives drive innovation and success, and we actively foster an environment where all voices are heard and respected. Referrals increase your chances of interviewing at Murphy AI by 2x. Job Details Seniority level: Mid‐Senior level Employment type: Full‐time Job function: Engineering and Information Technology Location: Greater Barcelona Metropolitan Area #J-18808-Ljbffr