Facilities and Operations Officer
hace 2 semanas
About the CompanyWelcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. We will share our incredible pride for job, company and industryBelieve in customer service, and treating every person with kindnessAs industry leaders in innovating global airport hospitality, you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world.We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travelers. Through the years we have worked incredibly hard to create an experience which is both accessible and quality. Almost 25 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet & greet services, and a range of airport dining concepts.In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances and corporates around the world. Cathay Pacific Airways, Singapore Airlines, Lufthansa etc. Job Scope – Senior Operation ManagerTo manage Lounges and Hotel operations in a professional and efficient way. To train, guide, and motivate the team for high performance. To prepare and control the division budget. We prefer candidates with hotel, hospitality or Aviation experience.Work closely with the pre-opening task force and finalize the pre-opening plans from a lounge operational point of view (project management).Coordinate with Learning & Development on restaurant trainee staff orientation, onboarding, and training.Work closely with Procurement and be the local support in the sourcing of operating equipment and service providers.Coordinate with Global / Regional IT in the setup of IT systems.Restaurant OperationsAchieve set goals by prioritizing, organizing, and completing objectives/projects on the deadlines established.Swift reaction to customer complaints and queries and follow up with operations team. Root cause analysis for recurring complaints as well as corrective and preventive actions to all complaints.Ensuring the operations runs to contract obligations.All par levels are to be maintained efficiently for the bar.Validating entire badging and parking system and compliance.Quality Standard & Brand AttributesDaily, weekly, monthly audits to ensure service level agreement per contract and inspections.Design metrics, routines, and supporting tools to drive desired Culture, engagement, quality, sanitation, safety, security, and productivity standards in the team.Minimum 8 years’ experience in hospitality: hotel, resort, private club, or airport lounge. Ideally in F&B (restaurant and bar management) in a General Management role for at least 5 years.Able to work under pressure with excellent time management.Project management skills, organization skills, and strong time management skillsDemonstrated knowledge in budget and forecast planning.Can troubleshoot at basic user level (POS systems, Inventory software, Word, Excel, PowerPoint, SharePoint, Microsoft Teams).Full Time – schedules are often irregular and may include some long days, nights, weekends, and holidays.
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Facilities and Operations Officer
hace 1 semana
Madrid, España Plaza Premium Group A tiempo completoAbout the Company Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. We will share our incredible pride for job, company and industry Believe in customer service, and treating every person with...
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Facilities and Operations Officer
hace 2 semanas
Madrid, España CES - MATLAB in the Middle East A tiempo completoOperations Manager ¿Tiene las habilidades necesarias para este puesto? Lea todos los detalles a continuación y presente su candidatura hoy mismo. Company: CES Iberia S.L. Location: Madrid (Hybrid)Employment Type: Full-time, Permanent CES Iberia is part of an international technology group delivering engineering software solutions across Europe and the...
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Facilities and Operations Officer
hace 2 semanas
Madrid, España CES - MATLAB® in the Middle East A tiempo completoOperations Manager Company: CES Iberia S.L. Location: Madrid (Hybrid) Employment Type: Full-time, Permanent CES Iberia is part of an international technology group delivering engineering software solutions across Europe and the Middle East. Our team supports universities, industrial clients, and public institutions through innovative tools and digital...
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Facilities and Operations Officer
hace 3 semanas
Madrid, España CES - MATLAB® in the Middle East A tiempo completoOperations Manager Company: CES Iberia S.L. Location: Madrid (Hybrid) Employment Type: Full-time, PermanentCES Iberia is part of an international technology group delivering engineering software solutions across Europe and the Middle East. Our team supports universities, industrial clients, and public institutions through innovative tools and digital...
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Facilities and Operations Officer
hace 4 días
Madrid, España REVEL | Renting de Coches A tiempo completoHelp build the operational backbone of one of Europe’s fastest-growing car companies.About REVELAt REVEL, we're revolutionizing how people get their new cars – making it seamless, innovative, and customer-centric. In just a few months since our launch, we've become one of Europe’s leading players for online new car sales. This is just the beginning....
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Facilities and Operations Officer
hace 4 días
Madrid, España REVEL | Renting de Coches A tiempo completoHelp build the operational backbone of one of Europe’s fastest-growing car companies. About REVEL At REVEL, we're revolutionizing how people get their new cars – making it seamless, innovative, and customer-centric. In just a few months since our launch, we've become one of Europe’s leading players for online new car sales. This is just the beginning....
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Facilities Operations Officer
hace 2 semanas
Madrid, España Plaza Premium Group A tiempo completoAbout the Company Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. We will share our incredible pride for job, company and industryBelieve in customer service, and treating every person with...
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Facilities Operations Officer
hace 1 semana
madrid, España CES - MATLAB® in the Middle East A tiempo completoOperations Manager Company: CES Iberia S.L. Location: Madrid (Hybrid) Employment Type: Full-time, Permanent CES Iberia is part of an international technology group delivering engineering software solutions across Europe and the Middle East. Our team supports universities, industrial clients, and public institutions through innovative tools and digital...
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Facilities Operations Officer
hace 2 semanas
Madrid, España CES - MATLAB® in the Middle East A tiempo completoOperations Manager Company: CES Iberia S.L. Location: Madrid (Hybrid) Employment Type: Full-time, PermanentCES Iberia is part of an international technology group delivering engineering software solutions across Europe and the Middle East. Our team supports universities, industrial clients, and public institutions through innovative tools and digital...
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Facilities Operations Officer
hace 3 semanas
Madrid, España CES - MATLAB® in the Middle East A tiempo completoOperations ManagerPor favor, lea detenidamente la siguiente descripción del puesto para asegurarse de que encaja con el perfil antes de enviar su solicitud.Company: CES Iberia S.L.Location: Madrid (Hybrid)Employment Type: Full-time, PermanentCES Iberia is part of an international technology group delivering engineering software solutions across Europe and...
