Senior Associate, Risk and Compliance

hace 4 días


Madrid, España Amazon A tiempo completo

Associate JP, Global Solutions and Risk Compliance (GSRC) The Global Solutions and Risk Compliance (GSRC) organization is a component of Amazon's operations, dedicated to ensuring the compliance of its products and services worldwide. GSRC's core mission is to keep customers, partners, and associates safe while protecting the company from legal and regulatory risks. With a diverse global team spanning across India, China, Poland, Romania, Netherlands, Jordan, Philippines and Costa Rica, GSRC partners with its stakeholders to classify products and ensure regulatory and legal compliance for product listings. GSRC raises the bar on quality by implementing operational changes matching the everchanging regulatory space. The team designs global, consistent, and scalable solutions and prioritize a blend between technology-driven and human decision-making processes. GSRC believes that innovation thrives on diversity, fostering an inclusive and equitable culture that empowers employees with opportunities for learning and development. As a Senior Compliance Associate, your responsibility is reviewing the latest product information as per Standard Operations Procedures (SOP) and cross-checking it against the relevant regulatory documentation. You maintain detailed records of your assigned tasks and utilize standardized reports to prioritize your work, ensuring you meet Quality, Productivity and Service Level Agreement targets. You may identify opportunities for improvement and collaborate with partner teams to explore ways to reduce manual effort, such as automating reports using Excel queries. As a mentor, you may support peers by answering their queries and providing process-level training. Ability to use Microsoft Excel tool as per role requirements (filtering and sorting in data sets, cell referencing, pivot tables, data validation, etc.) Basic understanding of SQL, can self-service defined queries and make simple changes to retrieve data from a database Knowledgeable in Customer Relationship Management tools, managing customer data and tracking interactions Attention to detail and ability to analyze and identify patterns across data sets and information Ability to understand, interpret, critique, analyses and communicate data Bachelor\'s degree Experience with Microsoft Office products and applications Japanese N1 (or equivalent) proficiency in verbal and written communication English B2+ (or equivalent) proficiency in verbal and written communication 2+ year work experience in Business Process Outsourcing in any of the following domains: accounting, regulatory compliance,



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