Customer Support with German
hace 15 horas
About Atos Group Atos Group is a global leader in digital transformation with c. 70,000 employees and annual revenue of c. € 10 billion, operating in 67 countries under two brands — Atos for services and Eviden for products. European number one in cybersecurity, cloud and high-performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos is a SE (Societas Europaea) and listed on Euronext Paris. The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space. We are looking for a customer support agent with english to join our team. Are you interested? Keep reading Responsibilities: Interact with customers via telephone, e-mail and web, providing technical support and problem-solving expertise. Identify, evaluate and prioritize customer issues and complaints. Analyze customer problems and develop effective resolution plans. Contribute to the helpdesk knowledge base by identifying resolution gaps and authoring submissions. Evaluate new services, processes and technologies introduced at the helpdesk. Participate in training programs to support new technologies, procedures and customer service enhancements. Collaborate with departmental staff to promote and maintain strong customer service values. Escalate unresolved issues to support leads or designated service groups. Requirements: Languages: Proficiency in English (mandatory). Skills: Basic PC skills, excellent communication abilities. Availability: Willingness to work in shifts (7x24, 40 hours per week). Experience: No specific experience required; initial training will be provided. Attributes: Service-oriented, proactive cooperation, results-focused, initiative and customer-oriented.
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Customer Support with German
hace 14 horas
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Atos A tiempo completoAbout Atos GroupAtos Group is a global leader in digital transformation with c. 70,000 employees and annual revenue of c. € 10 billion, operating in 67 countries under two brands — Atos for services and Eviden for products. European number one in cybersecurity, cloud and high-performance computing, Atos Group is committed to a secure and decarbonized...
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Customer Support with German
hace 12 horas
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Atos A tiempo completoAbout Atos GroupAtos Group is a global leader in digital transformation with c. 70,000 employees and annual revenue of c. € 10 billion, operating in 67 countries under two brands — Atos for services and Eviden for products. European number one in cybersecurity, cloud and high-performance computing, Atos Group is committed to a secure and decarbonized...
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Customer Support with Catalan
hace 4 días
Santa Cruz de Tenerife, España Atos A tiempo completoAbout Atos Group Atos Group is a global leader in digital transformation with c. 70,000 employees and annual revenue of c. € 10 billion, operating in 67 countries under two brands — Atos for services and Eviden for products. European number one in cybersecurity, cloud and high-performance computing, Atos Group is committed to a secure and decarbonized...
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Helpdesk Agent
hace 7 días
Santa Cruz de Tenerife, España Grupo Crit A tiempo completo**Descripción**: Do you speak native German? Do you speak English level B2-C1? Do you have customer orientation? Do you live in Tenerife? Then this job offer is for you! We are seeking energetic, vibrant Level 1 Helpdesk agents to work in a new and expanding Flag-ship center located in Santa Cruz de Tenerife, Spain. **Responsibilities** - Identify,...
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Helpdesk Agent
hace 2 semanas
Santa Cruz de Tenerife, España Grupo Crit A tiempo completo**Descripción**: Do you speak native German? Do you speak English level B2-C1? Do you have customer orientation? Do you live in Tenerife? Then this job offer is for you! We are seeking energetic, vibrant Level 1 Helpdesk agents to work in a new and expanding Flag-ship center located in Santa Cruz de Tenerife, Spain. **Responsibilities**: - Identify,...
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Santa Cruz de Tenerife, España Crit Interim España ETT A tiempo completoA staffing agency in Santa Cruz de Tenerife is looking for individuals to provide customer support via telephone, e-mail, and web.Si desea saber un poco más sobre esta oportunidad, o está considerando presentar su candidatura, por favor, lea la siguiente información del puesto.This role requires fluency in German and good communication skills.The position...
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Support Analyst First Line with French
hace 6 días
Santa Cruz de Tenerife, España Grupo Crit A tiempo completoWe are looking for customer service professionals with a good knowledge of French for one of our client companies in Santa Cruz de Tenerife.A continuación, encontrará un desglose completo de todo lo que se requiere de los posibles candidatos, así como la forma de presentar su candidatura. ¡Mucha suerte!ResponsibilitiesInteract with customers via...
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Support Analyst First Line with French
hace 6 días
Santa Cruz de Tenerife, España Grupo Crit A tiempo completoWe are looking for customer service professionals with a good knowledge of French for one of our client companies in Santa Cruz de Tenerife.A continuación, encontrará un desglose completo de todo lo que se requiere de los posibles candidatos, así como la forma de presentar su candidatura. ¡Mucha suerte!ResponsibilitiesInteract with customers via...
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Support Analyst First Line with French
hace 6 días
Santa Cruz de Tenerife, España Grupo Crit A tiempo completoWe are looking for customer service professionals with a good knowledge of French for one of our client companies in Santa Cruz de Tenerife.A continuación, encontrará un desglose completo de todo lo que se requiere de los posibles candidatos, así como la forma de presentar su candidatura. ¡Mucha suerte!ResponsibilitiesInteract with customers via...
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German-Speaking Customer Support | Digital Marketing
hace 2 semanas
Priego de Córdoba, España Cross Border Talents A tiempo completoA customer service company is seeking a German speaking Customer Service Specialist to support users on a digital platform in Lisbon. Ideal candidates should have a background in digital marketing or web design, strong communication skills, and be comfortable in a multi-channel support environment. Responsibilities include handling customer inquiries across...
