Technical Customer Service Coordinator
hace 3 días
COMPULSORY TRAINING Revise detenidamente toda la documentación de la solicitud antes de hacer clic en el botón de solicitar al final de esta descripción. Technical or Higher Engineering in branches such as Mechanical, Industrial, Metallurgy or similar. Complementary training in maintenance management , occupational risk prevention, customer service and quality is highly valued. 5 to 8 years of experience in supervisor positions or head of technical service, maintenance or after-sales in the industrial/metallurgical sector and/or preferably within the mobile elevating personnel platform sector ~ Experience in team management and project coordination. ~ Experience working with ERP systems (SAP, Oracle, Navision, etc.) and service management tools. Spanish level C1 in effective competence. C1 at Catalan level in effective competition. Minimum English level B2-C1 – Technical English French level B1 or higher (recommended). Organizational and time and resource management skills. Communication, organization, and planning skills. Management of maintenance management software and CRM. TRAINING TO BE PROVIDED BY THE COMPANY Epicor software and/or fulfillment software Training in occupational risk prevention in the workplace Training in labor processes Supervision, control and management of the personnel in charge: administrative staff and mechanics Assignment of tasks and supervision of the same. Coordination with the documentation administration department for the invoicing of interventions or management of guarantees. After-sales service management: coordinating customer service, technical support and incident resolution. Management and planning of customer portfolio, maintenance contracts, repairs and breakdowns. Telephone and/or personal customer service. Permit management, current legal regulations to be complied with, etc... Development and implementation of new strategies and procedures to ensure efficient and high-quality technical service: monitoring programs, surveys and continuous improvement actions. Identify areas for improvement and make data-driven decisions to improve team performance and customer satisfaction. Management and planning of IPAF courses. Provide IPAF training and/or courses.
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customer service
hace 6 días
Granollers, España RAS Interim A tiempo completoDesde la oficina RAS INTERIM GRANOLLERS seleccionamos CUSTOMER SERVICE para empresa del sector siderometalúrgico ubicada en la zona del VALLES ORIENTAL. TUS RESPONSABILIDADES- Contacto directo con clientes para consultas y la resolución y seguimiento de incidencias. - Seguimiento de la producción. - Preparación de documentación. - Atención a la...
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customer service
hace 1 semana
Granollers, Barcelona, España RAS Interim A tiempo completoDesde la oficina RAS INTERIM GRANOLLERS seleccionamos CUSTOMER SERVICE para empresa del sector siderometalúrgico ubicada en la zona del VALLES ORIENTAL. TUS RESPONSABILIDADES- Contacto directo con clientes para consultas y la resolución y seguimiento de incidencias.- Seguimiento de la producción. - Preparación de documentación.- Atención a la demanda...
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CUSTOMER SERVICE
hace 1 semana
Granollers, España RAS Interim A tiempo completoRHONE ALPES SERVICIOS ESPAÑA forma parte del grupo multinacional francés GROUPE RAS , especializado en Servicios Profesionales de Recursos Humanos.En GRUPO RAS ESPAÑA contamos con Divisiones Especializadas: RAS Executive : es nuestra firma especializada en identificar, evaluar y acompañar a líderes con capacidad de influir y transformar las...
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Maintenance Coordinator
hace 1 semana
Granollers, España COTY A tiempo completo**Descripción del puesto**: **Maintenance Coordinator** We're looking for a **Maintenance Coordinator** to join our **Operations team**. **THE ROLE** As a Maintenance Coordinator You Will - Daily Team people management, around 15 techs by Shift. - Ensure daily BDA and POS. - Ensure the best MTTR for each BD. - Coordinate with shift leaders all the...
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Service Manager
hace 3 días
Granollers, España TIME Manufacturing Company, Inc. A tiempo completoCOMPULSORY TRAINING Technical or Higher Engineering in branches such as Mechanical, Industrial, Metallurgy or similar. Complementary training in maintenance management , occupational risk prevention, customer service and quality is highly valued. Asegúrese de que toda la información de su solicitud está actualizada y en orden antes de inscribirse en esta...
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Technical Service Sales Rep — Remote
hace 3 días
Granollers, España GEA A tiempo completoA leading engineering company in Spain is seeking a Service Sales Representative to drive customer loyalty through their service product portfolio. The role involves managing client interactions and increasing sales volume across Catalonia, Valencia, and the Balearic Islands. Candidates should have a degree in engineering, 2 years of technical sales...
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Maintenance Coordinator
hace 2 semanas
Granollers, España coty A tiempo completoWe’re looking for a Maintenance Coordinator to join our Operations team. THE ROLE As a Maintenance Coordinator You Will Daily Team people management, around 15 techs by Shift. Ensure daily BDA and POS. Ensure the best MTTR for each BD. Coordinate with shift leaders all the interventions in their Scope. Follow up the best performance of every line...
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Service Sales Representative
hace 4 días
granollers, España GEA A tiempo completoAre you passionate about technical sales and building strong client relationships Join our team as a Service Sales Representative and play a key role in driving customer loyalty and business growth through our Service product portfolio. Responsibilities / Tasks Lead and manage client interactions within your designated area (Catalonia Valencia and Balearic...
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Service Sales Representative
hace 3 días
Granollers, España GEA A tiempo completoAre you passionate about technical sales and building strong client relationships Join our team as a Service Sales Representative and play a key role in driving customer loyalty and business growth through our Service product portfolio. Responsibilities / Tasks Lead and manage client interactions within your designated area (Catalonia Valencia and Balearic...
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Customer Service
hace 4 días
Granollers, España RAS Interim A tiempo completo¿Tienes un perfil orientado al cliente? ¿Te gustaría trabajar en una empresa en expansión? Desde la división de **RAS STAFFING**, especializada en selección directa, te acompañamos en la búsqueda de tu nuevo proyecto profesional. Actualmente, estamos en búsqueda de un/a **Customer** **Service** para empresa del sector de la iluminación en la zona...
