German Customer Service Representative

hace 4 días


Ourense, España buscojobs España A tiempo completo

Are you a Google fan?

Do you love Google products?

Are you passionate about the web and new technology?

If you are tech savvy, creative, outgoing, and willing to roll up your sleeves and get things done in a fast-paced, rapidly changing environment, we may have the perfect job for you

Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420,000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.

At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.

Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer), is currently seeking new employees for our growing project in Barcelona.

Responsibilities
  • Provide frontline service to customers and route their calls to the appropriate department.
  • Ensure agreed KPIs are met.
  • Perform duties in a compliant manner in accordance with policies and procedures.
  • Develop and maintain a working knowledge of our products.
Minimum Requirements
  • Native level of German.
  • Ability to speak and write English fluently.
  • Minimum of 2 years customer service experience, preferably in a similar industry.
  • Excellent customer focus and the ability to work to tight deadlines.
  • IT literate - Previous Salesforce.com knowledge is an advantage.
  • Excellent time management & telephone etiquette.
  • Highly professional written and verbal communication skills.
  • Proactive – can work with minimal supervision.
Job Details
  • Full-time (9.00h to 18.00h) and part-time (13.30h to 18.00h) positions, Monday to Friday.
  • Permanent contract.
  • Salary for full-time: 20,555.97€ gross/year.
  • This is a Hybrid working model in Barcelona.
  • Referral Program: Bring a Friend and get a Referral fee (up to 2,000€ depending on the language/project).
  • 1 week of initial training.
  • A permanent presence of coaches who will facilitate your personal and professional development.
  • Employment with the world's largest provider of contact center services.
  • Excellent work environment, great colleagues, social arrangements, and personal development.
  • International business casual environment.
  • Competitive Benefits package

Original job German Customer Service Representative - Google Ads Products posted on GrabJobs. To flag any issues with this job please use the Report Job button on GrabJobs.

#J-18808-Ljbffr
  • Customer Service Agent

    hace 4 días


    Ourense, España buscojobs España A tiempo completo

    What is Exoticca? Exoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. At the core of Exoticca's brand equity is the commitment to "creating life milestones." We believe in delivering best-value trips, exploring unique destinations, curating extraordinary travel...


  • Ourense, España buscojobs España A tiempo completo

    Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies. At Teleperformance, we do business...


  • Ourense, España buscojobs España A tiempo completo

    Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420,000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies. At Teleperformance, we do business...


  • Ourense, España buscojobs España A tiempo completo

    You will be part of a project dedicated to delivering cutting-edge products that make everyday life easier and more enjoyable. Our commitment to innovation and customer satisfaction has made us a leader in the industry. We are seeking a dynamic and customer-focused individual to join our team and help us continue to provide exceptional service to our valued...


  • Ourense, España buscojobs España A tiempo completo

    If you are an empathic person, a good listener, who has a problem-solving mindset and enjoys being a team player, we have the right job for you! Job Responsibilities: As a customer support advisor for a prestigious travel company, you will be in charge of understanding and identifying customer needs. You will be listening, responding, and mediating between...


  • Ourense, España buscojobs España A tiempo completo

    If you are an empathic person, a good listener, who has a problem-solving mindset and enjoys being a team player, we have the right job for you! Job responsibilities: As a customer support advisor for a prestigious travel company, you will be in charge of understanding and identifying customer needs. You will be listening, responding, and mediating between...


  • Ourense, España buscojobs España A tiempo completo

    If you are an empathic person, a good listener, who has a problem-solving mindset and enjoys being a team player, we have the right job for you! Job Responsibilities: As a customer support advisor for a prestigious travel company, you will be in charge of understanding and identifying customer needs. You will be listening, responding, and mediating between...


  • Ourense, España buscojobs España A tiempo completo

    If you are an empathic person, a good listener, who has a problem-solving mindset and enjoys being a team player, we have the right job for you! Job responsibilities: As a customer support advisor for a prestigious travel company, you will be in charge of understanding and identifying customer needs. You will be listening, responding and mediating between...


  • Ourense, España buscojobs España A tiempo completo

    If you are an empathic person, a good listener, who has a problem-solving mindset and enjoys being a team player, we have the right job for you! Job responsibilities: As a customer support advisor for a prestigious travel company, you will be in charge of understanding and identifying customer needs. You will be listening, responding, and mediating between...


  • Ourense, España buscojobs España A tiempo completo

    Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420,000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies. At Teleperformance, we do business...


  • Ourense, España buscojobs España A tiempo completo

    If you are tech-savvy, creative, outgoing, and willing to roll up your sleeves and get things done in a fast-paced, rapidly changing environment, we may have the perfect job for you! We are currently seeking new employees for our growing project in Barcelona. As a member of the Team at Teleperformance, you will be working on inbound as well as outbound leads...


  • Ourense, España buscojobs España A tiempo completo

    Who we are CPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailor-made to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.CPM International celebrates diversity! We welcome everyone & embrace unique styles. Our...


  • Ourense, España buscojobs España A tiempo completo

    Inside Sales Representative As an Inside Sales Representative in our team, you will: Provide expert assistance to the list of clients and partners using a consultative approach to account management. Create the business environment for sustained growth on the account. Develop and maintain the relationship within the account in order to maintain long-term...


  • Ourense, España buscojobs España A tiempo completo

    If you are a native or fluent speaker of German and are passionate about the digital world and want to follow this career, this is your chance! The ideal candidate will be responsible for growing revenue through digital media, designing and executing marketing campaigns. You will help small to medium businesses to grow by adjusting marketing and sales...


  • Ourense, España buscojobs España A tiempo completo

    About Ukio | We are one of the most promising startups of 2024 with headquarters in Spain. We were founded in Barcelona, and since then, we've expanded to include offices in Madrid, Lisbon, Berlin, and Paris. This is only the beginning as we've got our sights set on spreading to the rest of Europe and later to include other continents as well. Ukio's...


  • Ourense, España buscojobs España A tiempo completo

    Do you love Google products? Are you passionate about the web and new technology? If you are tech savvy, creative, outgoing, and willing to roll up your sleeves and get things done in a fast-paced, rapidly changing environment, we may have the perfect job for you! Teleperformance is a worldwide leader in customer experience management and contact centre...


  • Ourense, España buscojobs España A tiempo completo

    Attention to all superheroes out there looking for attractive work opportunities! We are looking for a team player with a desire to work in a young and dynamic environment of tourism and hospitality! Responsibilities Customer Interaction : Interact with customers via phone and email to understand their booking requirements and preferences. Provide accurate...


  • Ourense, España buscojobs España A tiempo completo

    Who we are CPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailor-made to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.CPM International celebrates diversity! We welcome everyone & embrace unique styles. Our...


  • Ourense, España buscojobs España A tiempo completo

    Who we are CPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailor-made to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.CPM International celebrates diversity! We welcome everyone & embrace unique styles. Our...


  • Ourense, España buscojobs España A tiempo completo

    If you are tech savvy, creative, outgoing, and willing to roll up your sleeves and get things done in a fast-paced, rapidly changing environment, we may have the perfect job for you! Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420,000 people working in...