Technical Support Specialist Fintech – Valencia

hace 3 semanas

Valencia, España Blu Selection A tiempo completo

Ben jij klaar om je kennis te vergroten en B2B-klanten te helpen bij het plannen van hun financiële toekomst? Als je houdt van een dynamische, klantgerichte omgeving en sterke communicatieve vaardigheden hebt, dan hebben wij een spannende kans voor jou in Valencia, SpanjeWat je gaat doen als Technisch Support Specialist:Ondersteunen van B2B-klanten via e-mail, chat en telefoonSamenwerken met collega’s om de klantbeleving te verbeterenDagelijks problemen oplossen, innoveren en veranderingsprocessen managenBehandelen van betalingsvragen van verkopers en kopers via diverse platformsVerantwoordelijk zijn voor Trustpilot-beoordelingen en de algehele NPS van het bedrijf verhogen door uitstekende serviceBedrijfsprocessen analyseren en verbeteren om de klantreis en tevredenheid te optimaliserenWat je nodig hebt om succesvol te zijn:Vloeiend Nederlands (moedertaalniveau) en Engels (C1-niveau)Ervaring met computers en softwareUitstekende communicatieve vaardighedenProactieve en oplossingsgerichte houdingInteresse om te werken in een ambitieus teamWat zit er in voor jou:Gratis Spaanse lessenGratis lunch en ontbijt op kantoorGezellige vrijdagmiddagborrelsFitness bootcamps en mindfulness lessenWerken bij een tech-startup waar je kunt groeien en je ideeën kunt delenVerbeter je professionele vaardigheden zoals communicatie, innovatie en technologieInternationale werkomgeving met meer dan 20 nationaliteitenJouw toekomstige bedrijf:Gevestigd in het bruisende Valencia, biedt deze start-up een verfrissende werkomgeving die jouw professionele groei ondersteunt. In dit contactcenter worden klantenservice afdelingen niet uitbesteed, maar ondersteunen ze co-scaling van start-ups. Profiteer van de geweldige sfeer en de vele groeimogelijkheden.Past deze functie niet helemaal bij jou maar zoek je wel een baan in het buitenland? Bekijk dan onze andere kansen op onze website of stuur je cv overwogen te worden voor andere projecten of toekomstige functies.Valencia wacht op jou Zet de eerste stap naar een spannende carrière in de fintech sector

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