People Business Partner

At Paymentology, we're redefining what's possible in the payments space. As the first truly global issuer-processor, we give banks and fintechs the technology and talent to launch and manage Mastercard and Visa cards at scale across more than 60 countries. Our advanced, multi-cloud platform delivers real-time data, unmatched scalability, and the flexibility of shared or dedicated processing instances. It's this global reach and commitment to innovation that sets us apart. We're looking for a People Business Partner to act as a strategic advisor to senior leaders across multiple jurisdictions. In this role, you will influence organisational design, workforce planning, performance management, and complex people matters. Operating with a high degree of autonomy, you will lead multi-functional initiatives that strengthen scalability, compliance, and organisational effectiveness in a global, remote-first environment. What you get to do: Strategic People Partnering Act as a trusted advisor to senior leaders across regions, providing insight on organisational structure, team effectiveness, leadership behaviours, and performance outcomes. Support leaders through restructures, reorganisations, entity expansion, and role clarity initiatives, ensuring alignment with business strategy and regulatory requirements. Employee Relations & Leader Capability Independently manage or advise on mid-to-high complexity employee relations matters across multiple jurisdictions. Identify patterns and recurring themes, recommending structural or behavioural interventions that improve long-term outcomes. Coach leaders and People Advisors to strengthen performance management capability and enable early, effective intervention. Workforce Planning & Organisational Effectiveness Lead or co-lead workforce planning activities, including capability needs analysis, succession risk assessment, and headcount prioritisation in partnership with Talent Acquisition and Finance. Provide actionable insights into workforce composition, talent gaps, and organisational health to support informed decision-making. People Process Optimisation & Systems Enablement Improve and standardise onboarding, performance, and employee lifecycle processes across entities to support scale and consistency. Partner with People Operations and HRIS teams to implement automation and scalable workflows that enhance efficiency and employee experience. Ensure people processes support compliance, operational effectiveness, and a positive employee experience. Cross-Functional Leadership Lead cross-functional initiatives such as capability frameworks, policy harmonisation, talent indicators, or organisational readiness programs. Provide subject-matter guidance to People Operations, Talent Acquisition, Finance, and Legal on complex people-related matters. Requirements What it takes to succeed: 8–10+ years of experience in People Business Partnering or advanced HR advisory roles, ideally within multi-jurisdiction environments. You demonstrate strong judgement and credibility when influencing senior stakeholders across regions and leadership groups. You are comfortable operating in ambiguity and solving complex, cross-functional problems without established playbooks. You bring deep expertise in organisational design, restructures, performance management, and multi-jurisdiction employee relations. You apply an analytical mindset, combining qualitative insight and workforce data to deliver practical, strategic recommendations. You communicate with clarity and neutrality, able to articulate complex people issues with precision and confidence. You have a proven track record of driving process improvement and systems enablement to support scale, consistency, and compliance. What you can look forward to: At Paymentology, it's not just about building world-class